Located near Ski Dubai, Novotel Suites Mall Avenue Dubai offers a family-friendly retreat. Enjoy international cuisine at Deli Botique or grab a coffee and snack at the on-site cafe while kids splash around in the children's pool or play area. With high-speed WiFi, dry cleaning services, and helpful staff always available.
Ezaz Lounge Bar at Ibis Mall of the Emirates - 1 min walk
The Hungry Monkey Pub & Cocktail Lounge - 3 min walk
Feras Aldiyafa Sweets - 4 min walk
About this property
Novotel Suites Mall Avenue Dubai
Novotel Suites Mall Avenue Dubai offers a great location, putting you within a short 10-minute walk of Mall of the Emirates and Ski Dubai. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Deli Botique, which serves international cuisine and is open for breakfast, lunch and dinner. This eco-friendly hotel also features a bar/lounge, a health club and a fitness centre. Fellow travellers love the helpful staff. Public transportation is only a short walk: Mashreq Metro Station is 8 minutes and Mall of the Emirates Station is 12 minutes.
Languages
Arabic, English, French, Hindi
At a glance
DONE
Hotel size
180 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
One child (16 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Off-site
Free beach shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
Children's pool
Babysitting (surcharge)
What to do
Free beach shuttle
Beach nearby
Ski area nearby
Sledging nearby
Working away
Business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Free beach shuttle
Facilities
Built in 2009
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Health club
An outdoor pool
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Sofa bed
Premium bedding
Freshen up
Private bathroom
Separate bath and shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Deli Botique – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ezaz Bar – This bar specialises in international cuisine. Happy hour is offered. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: AED 10.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 70 for adults and AED 40 for children
Airport shuttle service is offered for an extra charge of AED 170 per vehicle (one-way)
Children & extra beds
Babysitting is available for an extra charge
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Also known as
Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai
Frequently asked questions
Does Novotel Suites Mall Avenue Dubai offer free cancellation for a full refund?
Yes, Novotel Suites Mall Avenue Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Suites Mall Avenue Dubai?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Suites Mall Avenue Dubai?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Suites Mall Avenue Dubai?
Yes, there's free self parking.
Is an airport shuttle service offered by Novotel Suites Mall Avenue Dubai?
Yes, an airport shuttle is available. The charge is AED 170 per vehicle one-way.
What are the check-in and check-out times at Novotel Suites Mall Avenue Dubai?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Novotel Suites Mall Avenue Dubai and nearby?
Have fun with nearby winter activities such as sledging, snow tubing and skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and a garden.
Are there restaurants at or near Novotel Suites Mall Avenue Dubai?
Yes, Deli Botique offers international cuisine.
What's the area around Novotel Suites Mall Avenue Dubai like?
Novotel Suites Mall Avenue Dubai is a short 8-minute walk from Mashreq Metro Station and 7 minutes' walk from Mall of the Emirates.
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Novotel Suites Mall Avenue Dubai Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Bathroom
Location
Children
Family friendly
Walking
Value
Food
What guests liked
Breakfast options were impressive with a wide variety to choose from and delicious choices. (8 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
5 Jun 2025
Lovely service, Mahesh in level 2 was so good. Thank you. This is more than 3 stars. Id say 4.
Shahria
Shahria, 9-night trip
10/10 Exceptional
5 Feb 2025
The hotel is very excellent in location.
Doaa
Doaa, 6-night trip
8/10 Very good
9 Mar 2025
Great location. Staff were friendly and attentive, always ready to help. Thank you to everyone at Novotel
haseen sunny
haseen sunny, 8-night trip
8/10 Very good
28 Mar 2025
Nort everybody reception was nice and helpful.
Mandeep
Mandeep, 4-night trip
10/10 Exceptional
13 Jan 2025
amazing place
mutahhar
mutahhar, 4-night trip
10/10 Exceptional
24 Dec 2024
Had a really good stay here, breakfast options were very good and staff very helpful and polite, would definitely recommend and stay again
PAUL
PAUL, 1-night trip
10/10 Exceptional
24 Feb 2025
Top tier service
Great service! Really liked the whole place. Lovely place!
In Huek
In Huek, 3-night trip
8/10 Very good
25 Mar 2025
The staff is good. The Room furniture needs reupholstering
Sanjeev
Sanjeev, 8-night trip
10/10 Exceptional
3 Dec 2024
Nice helpful staff and clean rooms.
Rushal
Rushal, 6-night trip
10/10 Exceptional
27 Oct 2024
Had a nice relaxing stay here.
Adetutu
Adetutu, 3-night trip
10/10 Exceptional
16 Jan 2025
It is very well maintained and staff is too courteous
Rahul
Rahul, 10-night trip
8/10 Very good
13 Feb 2025
Hotel staff are helpful. Facility is clean. Convenient location for shopping and metro.
Ewnetu Ferede
Ewnetu Ferede, 6-night trip
10/10 Exceptional
12 Oct 2024
Nice hotel for the price
Ikhlaq
Ikhlaq, 4-night trip
10/10 Exceptional
25 Aug 2024
Excellent Hotel !!
Syed
Syed, 1-night trip
8/10 Very good
31 Jan 2025
Good
Good location.. 1 block away from motorway, so traffic noise is less.
Friendly staffs.
Verified traveller
6-night trip
10/10 Exceptional
9 Jan 2025
it was amazing
RANA
RANA, 2-night trip
10/10 Exceptional
18 Dec 2024
No issue had a very pleasant stay ..
Vinay
Vinay, 3-night trip
10/10 Exceptional
6 Jan 2025
The hotel is well located. Near of everything. The staff is amazing and willing to help. They are devoted and committed.
Joelle
Joelle, 6-night trip
10/10 Exceptional
27 Jul 2024
Excellent Hotel with great amenities 👍
Syed
Syed, 1-night trip
10/10 Exceptional
25 Sept 2024
Good service and good location
Ricardo
Ricardo, 7-night trip
10/10 Exceptional
27 Oct 2024
Great value for money 👍
Syed
Syed, 1-night trip
6/10 Good
24 Feb 2025
We were met by a rude receptionist that told us our room would not be ready for a long long time. The people in front of us got their room right away.
We got our room an hour after check in.
Would not want to stay here again.
Susanne
Susanne, 3-night trip
10/10 Exceptional
23 Nov 2024
Close to everything
Mohammed
Mohammed, 4-night trip
8/10 Very good
7 Jul 2024
Was great staying there - all the staff especially Pari, Rina and Nisha were amazing!
Aarunima
Aarunima, 3-night trip
8/10 Very good
17 Feb 2025
Rooms & corridors were musty and need cleaning.
Staff were really helpful specially in dairy allergy.
Very close to mall of Emirates and metro station, but there’s road maintenance that are somehow blocking nowadays