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Residencial Bela Star

2.0 star property
Hotel within easy reach of Porto Historic Center

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Photo gallery for Residencial Bela Star

Interior
Desk, free WiFi, bed sheets
Reception
Exterior
Reception
Located near Porto Historic Center, Residencial Bela Star welcomes you with modern comforts. Stay connected with in-room WiFi and take advantage of free self parking. Explore the nearby Livraria Lello or visit Porto City Hall.

Reviews

6.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Non-smoking
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Tour/ticket assistance

Feel at home (4)

  • Private bathroom
  • Daily housekeeping
  • Bath or shower
  • Free self-parking

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
Bidet
Private bathroom
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, free WiFi, bed sheets

Single Room

Highlights

Air conditioning
Bidet
Private bathroom
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Desk, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
Bidet
Private bathroom
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Desk, free WiFi, bed sheets

Quadruple Room

Highlights

Air conditioning
Bidet
Private bathroom
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Desk, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Bidet
Private bathroom
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Rua da Alegria 642, Porto, 4000-037

What's nearby

  • Bolhao Market - 12 min walk
  • Porto City Hall - 17 min walk
  • Porto Cathedral - 3 min drive
  • Ribeira Square - 3 min drive
  • Porto Historic Center - 4 min drive

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 29 min drive
  • Contumil Station - 5 min drive
  • São Bento Station - 19 min walk
  • Campanhã Station - 26 min walk
  • Marquês Station - 7 min walk
  • Bolhao Station - 10 min walk
  • Faria Guimarães Station - 11 min walk

Restaurants

  • ‪Bufete Fase - ‬6 min walk
  • ‪Apego - ‬8 min walk
  • ‪Restaurante Portucale - ‬1 min walk
  • ‪Brasileirinho Brazilian Food - ‬9 min walk
  • ‪Bar of Soap - ‬6 min walk

About this property

Residencial Bela Star

At Residencial Bela Star, you'll be a short five-minute drive from Bolhao Market and Porto City Hall. You'll have free perks such as WiFi and self-parking. Also, Porto Cathedral and Livraria Lello are a short five-minute drive away. Public transportation is only a short walk: Marquês Station is 7 minutes and Bolhao Station is 10 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 24 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 AM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Tour/ticket assistance

Facilities

  • 1 building/tower

Accessibility

  • Wheelchair-accessible

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Bela Star
Residencial Bela Star
Residencial Bela Star Hotel
Residencial Bela Star Hotel Porto
Residencial Bela Star Porto
Residencial Bela Star Hotel
Residencial Bela Star Porto
Residencial Bela Star Hotel Porto

Frequently asked questions

Does Residencial Bela Star offer free cancellation for a full refund?

Yes, Residencial Bela Star does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Residencial Bela Star?

Sorry, pets aren't allowed.

Is parking offered on site at Residencial Bela Star?

Yes, there's free self parking.

What are the check-in and check-out times at Residencial Bela Star?

Check-in start time: 1:00 AM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Residencial Bela Star?

No, this hotel doesn't have a casino, but Casino Espinho (19-min drive) is nearby.

What's the area around Residencial Bela Star like?

Residencial Bela Star is a short 7-minute walk from Marquês Station and 12 minutes' walk from Bolhao Market.

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Residencial Bela Star Reviews

Reviews

6.6

Good

7.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Exceptional

With a big smile the owner waited for me at 1am. Thank you for this lovely welcome!!!
Myrto, 1-night trip

2/10 Poor

Worst, rudest and most disrespectful recepcionist
If you're reading this comment, make yourself a favor and don't stay here. As you'll be able to see in many other comments, the recepcionist here is incredibly rude and unpleasant. The information on the website is wrong, they say they speak English, French and Portuguese, and they only speak Portuguese. Right off the bat, he charged me 60 EUR more than he was supposed to, even though I was showing him the booking on my phone, calmly. He started speaking very loudly and showing right in my face a piece of paper with the amount that he wanted me to pay, saying some things about taxes and more. I kept trying to explain that I had already paid for all additional taxes. He said started saying things about Spain and Spanish people that sounded a little racist, in Portuguese, and I couldn't understand most of it. Since I was tired and it looked like the situation was escalating, I decided to pay and go to the room and rest, and then later call Hotels.com to ask about information on what happened. Then, the next day, when I arrived, he started SHOUTING at me and demanding why I had called Hotels.com! He threatened me and was incredibly aggressive and disrespectful. I tried to defuse the situation the best way I could, basically telling him that he was right in everything he was saying (which seemed to be the most important thing for him, being right). I sincerely hope this comment will prevent someone in the future from having to go through the same thing.
Javier, 19-night trip

2/10 Poor

Pouco recomendável
Uma das peores experiências, o colchão tinha até buracos de tão velho, não tinha protetor e os lençóis estavam tão gastados que estavam quaze transparentes. O quarto deu a sensação de que era um armário com camas, a janela estava fechada pois dava para o quarto de arrumação! O sistema do hotel é com campainha, até alta madrugada não parou de tocar, com o ruído acompanhar da gente que entrava. Realmente não recomendo.
Lucia, 1-night trip

8/10 Very good

Geovane, 4-night trip

10/10 Exceptional

Alberto, 2-night trip

8/10 Very good

Zimmer war nicht sauber, TV alt nur 4 programa 3 mit sport und 1 mit nachrichten, Schrank ohne türen , die standen neben kaput, laminat kaput und badezimmer sehr klein und sehr schmutzig, handtucher waren ok.
Wioleta, 1-night trip

2/10 Poor

Rien
Amine, 1-night trip

2/10 Poor

Sale et bruyant
Hôtel bruyant et les insectes grouillent de partout
1-night trip

10/10 Exceptional

Marina, 1-night trip

10/10 Exceptional

Luis, 1-night trip

4/10 Fair

Sehr unhöflicher Hotelier, spricht kein Wort Englisch. Lage könnte deutlich besser sein. Hotel war dafür sauber und die Zimmer ausreichend.
Timon, 4-night trip

6/10 Good

Lorine, 3-night trip

10/10 Exceptional

ivo, 1-night trip

6/10 Good

Alojamiento aceptable con un "pero".
En general todo bien, era tal como describía el anuncio, con lo necesario para pasar unas noches y algo lejos del río para ir andando. Hay un metro a unos 7-8 minutos con el que llegas a Sao Bento. A destacar el personal, muy amables y atentos, predispuestos a ayudar en lo que podían. El único "pero" de la habitación, es que el colchón era muy incómodo y ruidoso, y nos despertábamos cada dos por tres.
ISABEL, 2-night trip

6/10 Good

Buscaría otra opción.
El recibimiento fue por parte de recepción a discusión y grito, diciéndonos que no entendíamos nada y por qué dejábamos el coche en otro sitio que Google nos indicó. A la noche escuchamos mismo discurso con otro cliente. Encontramos telarañas y arañas en esquina habitación al lado de la cama. Muy descuidado el hostal. Persianas rotas y todo en general descuidado. Sólo fuimos a dormir. Cama cómoda y aire acondicionado.
Cristobal, 2-night trip

2/10 Poor

Appalling Receptionist/Owner will Never be back
As soon as me and my boyfriend walked through the door we were shouted at Because apparently he wanted us to ring the bell before walking in and was saying that is rude to walk through people's houses without knocking first, even though that's a "hotel", not a house. Kept on shouting and raising his voice at me and my boyfriend. Then I tried to re-start the situation and asked what was the check-in time as on hotels.com is says 1AM what he started shouting at me again saying if it says 1AM it's because I changed it and that I'm stupid because nowhere in the world you can do a check-in at 1AM. I tried to explain that's a website and couldn't change those kind of settings myself and he just kept on shouting at me and insulting me (in portuguese as he refuses to say a word in any other language) After shouting and constantly insulting me and my boyfriend for 10 minutes we decided we didn't want to stay in that place as like this wasn't enough, the place was dirty and smelled bad. Then I wasn't shout at again when I asked for my money back as we wanted to leave, he insulted me again saying all the payments are made at reception (you have to add your card details when booking) and last but not the least, when I was mentioning that I had to add my card details at hotels.com he had the balls to say he doesn't work with hotels.com even though I booked the room through hotels.com app This was a horrible experience and quite traumatic. We were shouted at, insulted and disrespected.
Ana Andreia, 1-night trip

10/10 Exceptional

paulo, 2-night trip

8/10 Very good

Ana Rita, 3-night trip

8/10 Very good

Antonina, 4-night trip

8/10 Very good

Bruno, 2-night trip

6/10 Good

Gulsah, 2-night trip

10/10 Exceptional

Beatrice, 1-night trip

2/10 Poor

Hadir, 2-night trip

6/10 Good

Check in com horários não compatíveis
As informações de horario de check in do Hotels.com não eram as mesmas do hotel. Por sorte nosso quarto já estava pronto.
1-night trip

4/10 Fair

laura, 1-night trip