Right in the heart of Newcastle City Center, Surtees offers a warm welcome with a terrace and 2 lively bars. Connect to WiFi, enjoy cooked-to-order breakfast and unwind with tour/ticket assistance at hand.
Dean Street, 12 - 2, Newcastle-upon-Tyne, ENG, NE1 1PG
What's nearby
Northumbria University - 7 min walk - 0.7 km
The Glasshouse - 7 min walk - 0.7 km
Quayside - 10 min walk - 0.9 km
St. James' Park - 11 min walk - 0.9 km
University of Newcastle-upon-Tyne - 11 min walk - 0.9 km
Getting around
Newcastle (NCL-Newcastle Intl.) - 15 min drive
Newcastle Central Station - 7 min walk
Blaydon Station - 8 min drive
Manors Station - 9 min walk
Monument Station - 6 min walk
Central Station - 6 min walk
Central Station - 7 min walk
Restaurants
Crown Posada - 1 min walk
Brewdog - 1 min walk
Miller & Carter - 2 min walk
Empress Bar - 2 min walk
Flares - 3 min walk
About this property
Surtees
Surtees puts you in a great location, within a 15-minute walk of Quayside and St. James' Park. Also, this hotel is within a short drive of Port Of Tyne. Public transportation is only a short walk: Monument Station is 6 minutes and Central Station is 6 minutes.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
40 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (fees apply)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast each morning (surcharge)
2 bars/lounges
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Meeting room
Conference space
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Room amenities
Be entertained
28-inch LCD TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Freshen up
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: GBP 50 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 5.95 to 8.95 per person
Parking
Self-parking is available for an extra charge
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Surtees
Surtees Hotel Newcastle-upon-Tyne
Surtees Newcastle-upon-Tyne
Surtees Hotel
Surtees Newcastle-upon-Tyne
Surtees Hotel Newcastle-upon-Tyne
Frequently asked questions
Does Surtees offer free cancellation for a full refund?
Yes, Surtees does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Surtees?
Sorry, pets aren't allowed.
Is parking offered on site at Surtees?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Surtees?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM.
Is there an on-site casino at Surtees?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.
What is there to do at Surtees and nearby?
Surtees has 2 bars.
What's the area around Surtees like?
Surtees is a short 6-minute walk from Monument Station and 11 minutes' walk from Quayside.
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Surtees Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.4/10
Staff & service
5.6/10
Amenities
6.2/10
Property conditions & facilities
Reviews
8/10
Ross
1-night trip
8/10
Good location for the city centre and the bars and restaurants of the Quayside. Parking on the doorstep. Suited my trip.
Martin
1-night trip
6/10
The staff at the hotel allowed me to store my ruck-sack until my room was ready. The bed was comfortable, the bath/shower had endless hot water. On the downside, the windows are thin and starting at about 4 a.m. I heard everything going on outside including some sort of delivery (maybe food or laundry), and cars starting to arrive in the parking garage across the parking lot. The hotel provides ear-plugs, which helps. I came to watch a Newcastle match and found the 15-minute walk to the stadium to be very easy. As for things to see, I don't believe there's anything that's over 15 minutes walking distance from the hotel. Additionally, the lift does not work.
Christopher
1-night trip
6/10
Good location for getting to wherever you need to in the City but a pretty run down hotel.
David
2-night trip
6/10
Slap bang in the city centre, excellent for amenities and bars, restaraunts etc - But just an old tired hotel, needs a complete refurbishment that would cost gazillions, so a chain needs to take it over- Staff were nice and room was clean but just run down.
Calum
1-night trip
6/10
Jane
1-night trip
6/10
The staff are helpful, and the location of this hotel is great for local night life.
Verified traveller
1-night trip
2/10
Literie très mauvaise et beaucoup de bruit; petit déjeuner correct
Verified traveller
5-night trip
6/10
Great location for the theatre and close to all the pubs and bars
Verified traveller
1-night trip
10/10
A very comfy stay and lovely breakfast! A very peaceful location too.
C M
1-night trip
6/10
Verified traveller
1-night trip
10/10
Lydia
1-night trip
10/10
Lovely clean room and clean, comfy beds, nice and quiet although noisy outside, but I wear earplugs so not a problem.Great that breakfast is served until 10am, lovely selection of cold items, cooked breakfast made to order with “real” bacon by a lovely lady. One minor complaint about the shower tray being a bit tatty around the edges but other than that we had a lovely overnight stay and would definitely stay again.
Denise
1-night trip
8/10
Not the most encouraging entrance to hotel - area is pretty grubby - but on exploring you are really well located to wander a lovely area of the city along the river etc.
Verified traveller
2-night trip
4/10
Very basic hotel not far off hostel
Verified traveller
1-night trip
8/10
Verified traveller
2-night trip
4/10
I thought on first impression it looked rather dated and sad. Our room hadn't been cleaned or hoovered. Our bathroom had a dirty toilet and the shower dripped all night. This was a room given to us as ours was not ready at the time......... The room was a the side of the building so we heard most of the travelling night life and party goers
Verified traveller
1-night trip
6/10
pretty average hotel - room fine - breakfast distinctly below average - very noisy location
Roger
1-night trip
8/10
Convenient location. Wifi not quite stable.
Chun Pong
1-night trip
10/10
This is the 2nd time I've stayed here and it's been comfortable and clean both times I've visited. It's convenient for the city centre, train station and National Express coach station. I'd happily stay here again.
Faye
1-night trip
8/10
Group staying in Newcastle for an event.
Fab location, we walked into town.
Good value.
Was pretty quiet for a central location.
Right next to a car park.
Ideal.
Kim
1-night trip
6/10
The Surtees hotel is cheap considering its in the centre of Newcastle. Why? Because its wedged between a railway line, an overpass, and a multi storey car park. It's on one of the busiest noisiest streets for nightlife, above a gentleman's club, and next to the cathedral whose bells toll loudly hourly. The entrance is at the back of the building behind the bins and poorly lit. There's no working lift, and it's fixtures and fittings are slightly scruffy at the edges.
Having said all that, the young man who greeted me on reception was friendly and professional. The room I had on the top floor was huge, reasonably decorated, and very well equipped - more so than many more expensive hotels. And ear plugs are provided. It's also very convenient for the city centre - and some great bars and restaurants!
Anne
2-night trip
8/10
Verified traveller
1-night trip
8/10
Laurie
2-night trip
8/10
nice,clean and friendly, good value for money.
stayed weekend of the great North run, so location was brilliant for us, nice and central.