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The Reef Playacar Beach Resort & Spa

3.5 star property
Beachfront resort with spa, near Playa del Carmen Main Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Reef Playacar Beach Resort & Spa

Outdoor pool, pool umbrellas, pool loungers
Front of property
Private beach, white sand, sun-loungers, beach umbrellas
In-room safe, desk, blackout curtains, iron/ironing board
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Gym
  • Pool
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On a private beach
  • Marina
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds available (surcharge)
  • Fridge
  • Premium TV channels
The price is £164
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
Free minibar items
LED TV
Ceiling fan
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
Free minibar items
LED TV
Ceiling fan
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium With Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Room Premium With Garden View

  • Sleeps 2
  • 1 King Bed

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About the area

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 5 min walk - 0.5 km
  • Quinta Avenida - 19 min walk - 1.6 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km
  • Playacar Golf Club - 1 min drive - 0.4 km
  • Playa del Carmen Main Beach - 4 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.7 km

Restaurants

  • ‪Occidental Allegro - ‬5 min walk
  • ‪Pool Bar - ‬13 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪Sports Bar Allegro Playacar - ‬5 min walk
  • ‪Turquesa - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

Placing you only a five-minute drive from Playacar Golf Club, The Reef Playacar Beach Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages and volleyball. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and reflexology. Dining choices include 3 restaurants, and the bar/lounge is a great place to grab a cold drink. Other highlights include a marina, a free kid's club and a beach bar. Fellow travellers love the helpful staff and beach location.

All-inclusive

All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

At a glance

Hotel size

  • 198 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Parasailing
  • Sailing
  • Boat tours
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Shopping
  • Pool table
  • Table football
  • Fishing
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (5167 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 18 buildings/towers
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Marina
  • Massage/treatment rooms
  • Vegetarian dining options
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall

Accessibility

  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Ome has 3 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Botticelli – On-site fine-dining restaurant.
Terraza Grill – On-site fine-dining restaurant. Open daily.
Chula Vista – On-site buffet restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.61 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property uses eco-friendly cleaning products.
This property accepts credit cards and cash.

Also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Does The Reef Playacar Beach Resort & Spa offer free cancellation for a full refund?
Yes, The Reef Playacar Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Reef Playacar Beach Resort & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Reef Playacar Beach Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Reef Playacar Beach Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at The Reef Playacar Beach Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at The Reef Playacar Beach Resort & Spa?
No, this resort doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.
What is there to do at The Reef Playacar Beach Resort & Spa and nearby?
Have fun with on-site activities such as kayaking, parasailing and sailing and improve your game at the on-site tennis courts. Additional recreation on-site includes volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Reef Playacar Beach Resort & Spa also has a private beach and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near The Reef Playacar Beach Resort & Spa?
Yes, there are 3 on-site restaurants.
Does The Reef Playacar Beach Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Reef Playacar Beach Resort & Spa like?
The Reef Playacar Beach Resort & Spa is located on the waterfront in Playacar, a short 19-minute walk from Quinta Avenida and 19 minutes' walk from Playa del Carmen Maritime Terminal. Travellers give top marks for the resort's prime location.

The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Maria De La Paz, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ralph, 5-night trip
Verified Hotels.com guest review

8/10 Very good

martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me gustó mucho el hotel y el servicio. La comida no es extraordinaria pero tiene buen sabor. Lo único que no me gustó fue que el bar de la piscina estaba lleno de niños. Si uno como adulto quería pedir algo no podía porque el área que se supone está destinada para adultos por que es un bar! Esté llena de niños. Se que es un hotel familiar y que está bien que los niños estén con sus papás. Solo esa observación. Que específicamente en la barra se les limite un poco. Que les sirvan sus bebidas pero no que ocupen todo el bar
Fabiola, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

At the front desk during checkin, Jesus greeted our family with a smile and kindness. Our experience staying at The Reef Resort in Playacar exceeded our expectations. Thank you to Jesus, Fernando, Tyler, Alfonso and all the staff and coaches who attended to us. Our family (Camila, our 2 children & I) forever grateful.
James, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Thank you to all the staff. From arrival to checking in with Fernando. He welcomed us with the utmost hospitality. The Reef Resort in Playacar provided our family an exceptional experience.
James, 1-night family trip
Verified Expedia guest review

8/10 Very good

good hotel
stephanie, 3-night family trip
Verified Expedia guest review

4/10 Fair

Sorry to say but this was one of my worst vacations to Cancun. I won’t be staying at the Reef Playacar in playa del Carmen in the future I know the hotel won’t care for a few clients less. This hotel needs to improve their food selection and associates friendliness some are rude. I just want to say thank you to Felipe from the Buffet station I think he was a supervisor he was very friendly and help us get soup for my sister-in-law that was sick.
Lorena, 8-night trip
Verified Expedia guest review

8/10 Very good

Need baby changer in the bathrooms
Genesis, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the amazing view of the ocean, pools and how the lobby resort its self was different compared to other resorts. This one had more of a jungle vibe which was a great change! The workers were always willing to help and were very generous! Great food as well.
Melanie, 5-night romance trip
Verified Expedia guest review

6/10 Good

While the property is in a very nice area, the managing of the property and operations itself can benefit from some upgrades: 1) Food options seem limited. On more than one occasion, I wanted to go out of the resort to find better food options. 2) Some of the property areas need to be fixed (there was a water stain on a column in the Mexican restaurant, which is one of the two sit-down restaurants on the property). 3) Some services can add value to the experience, such as room service. 4) Be honest about what "all-inclusive means." I was told activity items were included, though it was only available for 30-minutes and then could be rented at an extra charge. 5) Have the basic necessities covered. On multiple occasions, the bars did not have cups available. 6) Have better options for grill and make the tacos available any time, not just between 10pm-2am. 7) Have more activities during the week, not just over the weekend. My famliy was there for 7 days, from Wed to Wed. We saw the difference in what was offered.
Norlan, 7-night family trip
Verified Expedia guest review

8/10 Very good

Staff were very friendly. Edgar made the stay a lot more enjoyable
Obay, 6-night trip with friends
Verified Expedia guest review

8/10 Very good

Great location great food great staff, dark jungle vibe. I prefer something a bit more tropical for next time as I missed the color, we did a lot of excursions, including swimming with sea turtles I rented a car from the resort for one day we swim in a cenote and did the explorer by Zcaret which was great good to get off the beach for a day out of the sun huge waterslide was insane bring your own ocean floats and yetis!
Michele, 7-night family trip
Verified Expedia guest review

8/10 Very good

really pretty, we loved it!
Elvina, 7-night romance trip
Verified Expedia guest review

6/10 Good

Olivia Yvette, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The resort was clean we felt safe there was some “tourists” shopping center within walking distance and the beach was nice. Highly recommended this resort.
Stephanie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked the quiet, safe, relatively close to the town, comfortable, clean facilities and very good customer service.
Olga, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing service and property.
Brenda, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff is very good to its guests
steve a, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff and beautiful property
Thalia, 7-night trip with friends
Verified Expedia guest review

6/10 Good

Plaice was very beautiful,air conditioning was very good.Room view was not good, food was ok
Anna, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and location
Great stay, beach is very good. Great value for the price.
Arturo, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

For the price, we thought that the Reef Playacar was a great bargain. The room was clean. The beach was excellent. The staff worked relentlessly to keep the entire facility clean. The restaurant had fewer options than what most all-inclusive resorts have, but the overall quality of the food at the buffet was really good. There were always beach chairs available. Overall we really enjoyed our stay and would return.
Ryan Edward, 10-night family trip
Verified Expedia guest review

6/10 Good

First, the resort caters to spanish speaking guests. In terms of entertainment you are out of luck if you dont speak spanish. They do not restock your fridge or your coffee maker. Very hard to get into the specialty restaurants.i got in to the Italian one and it not good. The buffet was the same thing every day just about. We went to town for dinner a few times. Service getting drinks was spotty at best. The beds were rock hard. There was always a smell of burning rubber or trash outside that permeated the rooms . Ive been to Mexico alot and this was my worst experience.
sean richard, 6-night family trip
Verified Expedia guest review

8/10 Very good

Good
Guido, 2-night trip
Verified Hotels.com guest review