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The Reef Coco Beach & Spa- Optional All Inclusive

3.5 star property
3.5-star beachfront resort with spa, near Mamitas Beach

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The Reef Coco Beach & Spa- Optional All Inclusive

Photo gallery for The Reef Coco Beach & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Exterior
Premium Package with Partial Ocean View | View from room
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Property entrance

Overview of The Reef Coco Beach & Spa- Optional All Inclusive

7.4

Good

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Spa
  • Free WiFi
  • Free parking
Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • Beach umbrellas
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Television

Room options

Premium Package with Partial Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Package

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Package with pool view

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Package

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Superior With Pool View

  • Sleeps 4
  • 2 Double Beds

About this area

What's nearby

  • In Luis Donaldo Colosio
  • Playa del Carmen Main Beach - 8 min walk
  • Quinta Avenida - 8 min walk
  • Playa del Carmen Maritime Terminal - 32 min walk
  • Mamitas Beach - 1 min drive
  • Central Square - 3 min drive
  • Playacar Golf Club - 8 min drive
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 10 min drive
  • Xplor Theme Park - 12 min drive
  • Xcaret Eco Theme Park - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km

Restaurants

  • Chez Céline - 12 min walk
  • La Cueva del Chango - 8 min walk
  • Las Olas Beach Bar - 8 min walk
  • Mamita's Beach Club - 13 min walk
  • Salento - 3 min walk

About this property

The Reef Coco Beach & Spa- Optional All Inclusive

At The Reef Coco Beach & Spa- Optional All Inclusive , you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll be within a 10-minute walk of Playa del Carmen Main Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology and manicures and pedicures. Serving Japanese cuisine, Samurai is one of 5 restaurants and 5 bars/lounges. Other highlights include a marina, a free kid's club and a beach bar.

All-inclusive

All-inclusive room rates at The Reef Coco Beach & Spa- Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global), Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
On-site PCR COVID-19 testing is available for a MXN 2200 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a MXN 500 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 196 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Mini golf
  • Kayaking
  • Boat tours
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Karaoke
  • Shopping
  • Pool table
  • Fishing
  • Golfing nearby
  • Sailing nearby

Working away

  • Business centre
  • Computer station
  • Conference space (8759 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Marina
  • Hot tub
  • Outdoor tennis court
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Samurai – This sushi bar specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella – This diner specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino – This diner specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 500 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (third-party expert - Global)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (WHO)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.

Also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

Frequently asked questions

Does The Reef Coco Beach & Spa- Optional All Inclusive offer free cancellation for a full refund?
Yes, The Reef Coco Beach & Spa- Optional All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Reef Coco Beach & Spa- Optional All Inclusive ?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at The Reef Coco Beach & Spa- Optional All Inclusive ?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Reef Coco Beach & Spa- Optional All Inclusive ?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Reef Coco Beach & Spa- Optional All Inclusive ?
Yes, there's free self parking.
What are the check-in and check-out times at The Reef Coco Beach & Spa- Optional All Inclusive ?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at The Reef Coco Beach & Spa- Optional All Inclusive ?
No, this resort doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.
What is there to do at The Reef Coco Beach & Spa- Optional All Inclusive and nearby?
Have fun with on-site activities such as kayaking, parasailing and fishing and improve your game at the on-site tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Reef Coco Beach & Spa- Optional All Inclusive also has 5 bars, an outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near The Reef Coco Beach & Spa- Optional All Inclusive ?
Yes, there are 5 on-site restaurants, featuring Japanese cuisine.
Does The Reef Coco Beach & Spa- Optional All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around The Reef Coco Beach & Spa- Optional All Inclusive like?
The Reef Coco Beach & Spa- Optional All Inclusive is a short 8-minute walk from Playa del Carmen Main Beach and 8 minutes' walk from Quinta Avenida.

Reviews

7.4

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great spot and value. The staff is extremely friendly and accomodating.
Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Devon, 9-night trip
Verified Expedia guest review

10/10 Exceptional

I work in the customer service industry, and I understand how important it is to write reviews that are truthful and accurate to my experience. It’s actually experiences. I’ve stayed at this hotel over 10 times. And I say with complete confidence I will again. What is important to me; may not be important to you. The area around the hotel, and the hotel itself is safe…the hotels location couldn’t be better; it is in close proximity to everything. I don’t want to be stuck at the hotel; I want to be able to explore in walking distance. 5th ave is in walking distant of the hotel; which has tons of restaurants and nightlife and shopping ; I couldn’t imagine taking a cab every time I wanted to leave the hotel. The community- since this is not a massive hotel you see the same faces, meet people, build connections if you want to with other travelers; some you can become close with if that’s what your looking for. I personally don’t want to meet other travelers and have difficulty finding them again; this doesn’t happen here, due to how the hotel is layed out and based the size. The same faces you see at dinner, you’ll see by the pool, you’ll see at a show near the pool, you’ll see at the ocean… speaking of the pool. I LOVE the pool. It’s big, it’s quiet, there isn't music blaring, yes music is playing but it isn’t obnoxious. It’s relaxing, it’s convenient; the swim up bar can take a bit of time to get