10/10 Exceptional
6 Sept 2023
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
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The Reef Coco Beach & Spa- Optional All Inclusive
3.5-star beachfront resort with spa, near Mamitas Beach
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The Reef Coco Beach & Spa- Optional All Inclusive
Photo gallery for The Reef Coco Beach & Spa- Optional All Inclusive
Overview of The Reef Coco Beach & Spa- Optional All Inclusive
7.4
Good
Property highlights
- Restaurant
- Bar
- Pool
- Spa
- Free WiFi
- Free parking
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
Main amenities
- Daily housekeeping
- Marina
- On the beach
- 5 restaurants and 5 bars/lounges
- Full-service spa
- Outdoor pool
- Free children's club
- Outdoor tennis court
- Fitness centre
- Sauna
- Free use of bicycles
- Beach umbrellas
Feel at home
- Free cots/infant beds
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Children's club (free)
- Television
Room options
View all photos for Premium Package with Partial Ocean View
Premium Package with Partial Ocean View
View all photos for Superior Package
Superior Package
View all photos for Superior Package with pool view
Superior Package with pool view
View all photos for Premium Package
Premium Package
View all photos for Room Superior With Garden View
Room Superior With Garden View
View all photos for Room Premium With Partial Sea View
Room Premium With Partial Sea View
View all photos for Room Premium With Garden View
Room Premium With Garden View
View all photos for Room Superior With Pool View
Room Superior With Pool View
About this area
What's nearby
- In Luis Donaldo Colosio
- Playa del Carmen Main Beach - 8 min walk
- Quinta Avenida - 8 min walk
- Playa del Carmen Maritime Terminal - 32 min walk
- Mamitas Beach - 1 min drive
- Central Square - 3 min drive
- Playacar Golf Club - 8 min drive
- Gran Coyote Golf - 6 min drive
- El Camaleón Mayakoba Golf Course - 10 min drive
- Xplor Theme Park - 12 min drive
- Xcaret Eco Theme Park - 16 min drive
Getting around
Restaurants
- Chez Céline - 12 min walk
- La Cueva del Chango - 8 min walk
- Las Olas Beach Bar - 8 min walk
- Mamita's Beach Club - 13 min walk
- Salento - 3 min walk
About this property
The Reef Coco Beach & Spa- Optional All Inclusive
All-inclusive
All-inclusive room rates at The Reef Coco Beach & Spa- Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All non-motorised water sports, land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Snorkelling
Land activities
Cycling
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Language
Entertainment
On-site entertainment and activities
On-site live performances
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global), Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO)
Check-in
Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
On-site PCR COVID-19 testing is available for a MXN 2200 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a MXN 500 fee; reservations required for on-site testing
This information is provided by our partners.
At a glance
Hotel size
- 196 units
- Arranged over 3 floors
Arriving/Leaving
- Check-in time from 3:00 PM until anytime
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
Parking
- Free on-site self-parking
- Wheelchair-accessible parking on site
Other information
- Designated smoking area (fines apply)
Property amenities
Food and drink
- 5 restaurants
- 5 bars/lounges
- Beach bar
- Poolside bar
- Swim-up bar
- Snack bar/deli
Travelling with children
- Free children's club
- Children's pool
- Mini golf
- Playground
- Babysitting (surcharge)
What to do
- On the beach
- Tennis
- Beach volleyball
- Mini golf
- Kayaking
- Boat tours
- Scuba diving
- Snorkelling
- Surfing/body boarding
- Karaoke
- Shopping
- Pool table
- Fishing
- Golfing nearby
- Sailing nearby
Working away
- Business centre
- Computer station
- Conference space (8759 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car hire
- Laundry facilities
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free bike hire
- Beach sunloungers
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
Facilities
- 1 building/tower
- Built in 2003
- Garden
- Terrace
- Television in common areas
- Fitness centre
- An outdoor pool
- Full-service spa
- Marina
- Hot tub
- Outdoor tennis court
- Sauna
Accessibility
- Lift
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
Room amenities
Be entertained
- 32-inch LED TV
- Cable TV channels
Home comfort
- Air conditioning (climate-controlled)
- Ceiling fan
- Iron/ironing board
Sleep well
- Blackout curtains
- Free cot/infant bed
- Free rollaway/extra bed
- Bed sheets provided
What to enjoy
- Furnished balcony
Freshen up
- Shower/bath combination
- Free toiletries
- Hairdryer
- Towels
Stay connected
- Phone
Food and drink
- Mini fridge
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Samurai – This sushi bar specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella – This diner specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino – This diner specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar – On-site bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: MXN 31.12 per accommodation, per night
Optional extras
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Babysitting is available for an extra charge
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 500 fee; reservations are required for on-site testing.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of:
- Intertek Cristal (third-party expert - Global)
- Safe Travels (WTTC - Global)
- COVID-19 Guidelines (WHO)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.
Also known as
Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive
Frequently asked questions
Reviews
7.4
Good
8.2/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Jul 2023
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Verified Expedia guest review
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28 Jun 2023