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Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Photo gallery for Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
4 outdoor pools, free pool cabanas, pool umbrellas

Overview of Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

5.0 star property
Adults-only beachfront property with spa, near Maroma Beach

9.0/10 Superb

65 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Carretera Cancun Tulum, Km 55.3, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 4 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 4 outdoor pools
  • Fitness centre
  • Free beach cabanas
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Beach bar
Feel at home
  • Private bathroom
  • Private hot tub
  • Separate bath and shower
  • Separate bedroom
  • Separate dining area
  • Separate sitting area

Room options

About this area

What's nearby

  • On the beach
  • Maroma Beach - 1 min walk
  • Tres Rios Ecopark - 16 min drive
  • Quinta Avenida - 25 min drive
  • Mamitas Beach - 29 min drive
  • Playa del Carmen Main Beach - 29 min drive
  • Playa del Carmen Maritime Terminal - 34 min drive
  • Playacar Golf Club - 38 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 15 miles/24.1 km

Restaurants

  • Burger Stop - 7 min drive
  • Hacienda Amarte Maroma - 11 min drive
  • Koba Casa Club - 12 min drive
  • Blue Fish - 13 min drive
  • Il'Olivo - 14 min drive

About this property

Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

At Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll only be steps from Maroma Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Overwater Grill & Wine, one of 5 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 poolside bars, a beach bar and a fitness centre. Fellow travellers love the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free on-site valet parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service

What to do

  • On the beach
  • Beach yoga
  • Beach volleyball
  • Kayaking
  • Evening entertainment
  • Karaoke
  • Parasailing nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • Private plunge pool
  • Furnished balcony
  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 14 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

Overwater Grill & Wine – Overlooking the ocean, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Papitos – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Open selected days.
CARIBBEAN GRILL RESTAURAN – This restaurant specialises in Caribbean cuisine and only serves dinner. Open selected days.
Mio Cuccina Italiana – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Lima Limon Restaurant – This restaurant specialises in Peruvian cuisine and serves breakfast, lunch and dinner. Open selected days.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma?
Yes, there are 4 outdoor pools.
Are pets allowed at Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma and nearby?
Have fun with on-site activities such as kayaking, volleyball and beach yoga. Additional recreation on-site includes volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma also has 2 swim-up bars, 2 poolside bars and a fitness centre, as well as private indoor hot tubs, a picnic area and a garden.
Are there restaurants at or near Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma?
Yes, there are 5 on-site restaurants, featuring local and international cuisine and ocean views. Nearby restaurants include Burger Stop (3.1 mi), Hacienda Amarte Maroma (5.5 mi) and Koba Casa Club (5.9 mi).
Does Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma have rooms with private hot tubs?
Yes, each room has a private indoor hot tub and a jetted bath.
Does Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma have any outdoor private spaces?
Yes, every room features a private plunge pool and a furnished balcony.
What's the area around Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma like?
Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma is located a short 1-minute walk from Maroma Beach.

Overall score and ratings

9.0

Superb

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Awesome
It was very nice and relaxing!
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wondering if it's worth the money - IT IS!
I didn't think it was possible but this resort exceeded our expectations. Our butlers Aldo and Pilar were incredible attentive and handle anything and everything for us. We truly were able to just relax and enjoy this paradise. Meals were incredible. The waiter, Dimos, in the Palafitos exclusive restaurant was top notch! We were in unit 1624 (right inside top of the T) and LOVED it. Originally booked an Elite but had to change dates. With new dates, Elites were booked. We were not at all disappointed. In fact, we enjoyed facing the beach and the sunset vs looking out to sea.
Walkway to bungalows and Palafitos Restaurant
Romantic anniversary beach dinner (take marriage license and it's complimentary!)
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing experience! Felt like you lived in paradise! Staff and property are great.
Gabriel, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was a very nice and romantic place i would most differently go again
Roshunda, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This place is worth the price! It’s so beautiful and peaceful. Great for romantic get aways!
Maya, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed all the staff but especially Samantha and Aldo. The food was excellent! Go!
Teryl, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing views, staff and overwater bungolows!
Karla, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very unique and beautiful property. The dining at Palafitos restaurant was better than expected. Probably the best included meals I've ever had.
christopher, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Barry, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Delightful. The service and food were wonderful. The Bora Bora of Mexico
Melainie, 4-night trip
Verified Expedia guest review