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Hotel Riu Tequila - All Inclusive

3.5 star property
All-inclusive property with spa, near Playa del Carmen Main Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Tequila - All Inclusive

5 bars/lounges, swim-up bar, poolside bar
Reception hall
Sports facility
Couples treatment room(s), sauna, body treatments, massages on the beach
Reception hall

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Free breakfast
  • 24/7 front desk
  • Gym
  • Spa
  • Pool
Main amenities
  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Nightclub
  • Free children's club
  • Free beach shuttle
  • Health club
  • Sauna
  • Beach sunloungers
  • Beach towels
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (M)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (E)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (L)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
2 bathrooms
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
2 bathrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (U)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
Hairdryer
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (C)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (C)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
Hairdryer
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room

  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior With View

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Suite Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Double Suite Junior

  • Sleeps 3
  • 2 Double Beds

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About the area

Map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 7 min walk - 0.6 km
  • Playacar Golf Club - 2 min drive - 1.1 km
  • Playa del Carmen Maritime Terminal - 6 min drive - 2.8 km
  • Playa del Carmen Main Beach - 10 min drive - 3.1 km
  • Xcaret Eco Theme Park - 13 min drive - 8.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/20 km
  • Free beach shuttle

Restaurants

  • ‪Rosa Roja - ‬1 min walk
  • ‪El Gaucho Steakhouse - ‬9 min walk
  • ‪RIU Yucatan - ‬4 min walk
  • ‪Occidental Allegro - ‬7 min walk
  • ‪Pool Bar - ‬5 min walk

About this property

Hotel Riu Tequila - All Inclusive

Hotel Riu Tequila - All Inclusive puts you a short five-minute drive from Playacar Golf Club and features a nightclub and a free kids' club. You can visit the spa to be pampered with beachside massages, body wraps or manicures and pedicures, and Rosa Roja, one of 5 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 4 outdoor pools, a poolside bar and a health club. The helpful staff and overall property condition get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 630 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site parking includes off-street options

Off-site

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 5 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Free beach shuttle
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Snorkelling
  • Windsurfing
  • Shopping
  • Pool table
  • Beach nearby
  • Golf lessons nearby
  • Scuba-diving nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach sunloungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 4 outdoor pools
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Rosa Roja – This buffet restaurant serves breakfast, lunch and dinner.
Bamboo – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Rinascita – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Black Cow – On-site steakhouse. Open daily.
Beach Club – This buffet restaurant serves lunch, dinner and light fare. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Frequently asked questions

Does Hotel Riu Tequila - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Tequila - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Tequila - All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Tequila - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Tequila - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Tequila - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
Is there an on-site casino at Hotel Riu Tequila - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.
What is there to do at Hotel Riu Tequila - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Hotel Riu Tequila - All Inclusive also has 5 bars, a nightclub and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Riu Tequila - All Inclusive?
Yes, there are 5 on-site restaurants, featuring Asian cuisine.
Does Hotel Riu Tequila - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Tequila - All Inclusive like?
Hotel Riu Tequila - All Inclusive is a short 7-minute walk from Playacar Beach and 15 minutes' walk from Mayan Ruins of Playacar. The local area is walkable and popular for its beaches.

Hotel Riu Tequila - All Inclusive Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Poor

Leticia, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

La estadía fue increíble, las instalaciones y el servicio por parte del personal muy buenos. solo la atención previa que se tuvo con el hotel es mejorable, ya que se tardaban demasiados días para contestarnos y no resolvieron nuestra duda.
Daniela, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Food is terrible. The drinks are terrible. The breakfast staff in the buffet are not accommodating. Do not recommend! Defenitely not the same experience as Palace property. Stayed in Riu Palace Mexico twice and you can’t compare it.
Anna, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

They had daily activities for the whole family
Jorge, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

RIU Tequila is always amazing! This was our second visit this year. Customer service is great! Food was fantastic as always. Great entertainment and extremely friendly and accommodating staff. Thank you for a wonderful vacation!!! We will be back!!
Kaden Robert, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Aliya, 3-night trip
Verified Expedia guest review

2/10 Poor

Very unfriendly staff. Not accommodating! Insensitive to certain situations. We had a storm and no one even tried to calm us or gave us some reassurance that everything would be ok I had to stay one extra night because my flight was cancelled due to the storm. I wasn’t asking for a free night because I had already booked an extra night through Expedia. Expedia sent them the email but they were acting like I was trying to stay for free. They told me I would have to check out of my room, pack up all my stuff and check back in. After I found my receipt with Expedia they looked at it and decided I could stay. How could you treat a guest who was staying at your facility for 4 nights like that? As far as am concerned they don’t care much for you if you don’t speak their language because all through our conversations they were going back and fort speaking Spanish. I would never return to this resort or would I recommend anyone to go there. My girlfriend and her husband, my sister and her husband all had the same experience because it was 6 of us on this trip. I guess they would care if we return either!!!!! Oh! When I checked out that morning they didn’t even ask how was my stay. Because they couldn’t care less.
Huntley, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

All staff was super helpful and accommodating. Enjoyed my stay and would stay again.
Tiffaney, 5-night romance trip
Verified Expedia guest review

8/10 Very good

One of many Riu hotels in the area. Front staff could use some training. Restaurant staff was excellent. My family preferred the Riu Playacar.
Norma, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

SUSAN TAMIE, 5-night trip
Verified Travelocity guest review

10/10 Exceptional

The staff is very courteous and attentive. The hotel is more than what we expected.
Monica R, 7-night family trip
Verified Expedia guest review

6/10 Good

Lorena Mendez, 6-night trip
Verified Orbitz guest review

10/10 Exceptional

Beautiful resort with lots of activities at night.
Sharee, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was excellent. Staff are 10/10 very friendly and professional. Overall 10/10!
Abraham, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Zoila Guadalupe, 5-night trip
Verified Expedia guest review

6/10 Good

When I got to the property no rooms was available so they had to switch me to Riu yutakun . They said we are going to upgrade you .. it was not an upgrade the room we had was old and outdated there was wafer bugs . And the bottles in the room where it poured out from was Rusted it was just nasty .. but how I booked for Riu tequila and they said there out of rooms
Gisel a, 5-night family trip
Verified Expedia guest review

6/10 Good

The hotel was hot. There was limited spaces with AC, even our room was only at 75 F (24 C) the whole time. It was hard to enjoy the food because it was so hot but the food was good and nobody got sick. It was hard to enjoy the nighttime activities because of the heat. The pool and beach activities were nice
Anne, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Rui Tequila Hosted our first trip to Mexico. It will not be the last the staff at Rio tequila was amazing from Leo at the buffet Rosa Roja to Jess at the welcome counter and check in to Violeta who impeccably cleaned our room and Andres who noticed how nervous I was about our car being on time to take us to the airport and assured me that they would be there to pick us up and they were. They are so many others that made our trip such a wonderful time. Thank you Riu Tequila.
Cecily, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I had a great time!
Kenneth, 5-night trip
Verified Expedia guest review

6/10 Good

First night a/c didn’t work then waking up the next morning I had bites all over me not sure if it’s bed bugs or mosquitoes food was okay not the best not much entertainment unless u just like being in the pool area all day but other then that the stay was okay
Deonnie, 3-night trip
Verified Expedia guest review

8/10 Very good

They were flexible with check-in time when there were unexpected delays with our flights
Stefany, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful
Jennifer, 7-night trip
Verified Expedia guest review

4/10 Fair

I am not picky and typically love the riu. We went with a large group of women and it took a while to be checked in almost 2 hours over the time for some people. There was a a large group that arrived we were given the wrong keys and asked to re wait in line for a long time. We just experienced a lot of rude staff which I am not used to. It’s like we were a bother to be there, even the shuttle guy had a rude moment. Hector from the Asian restaurant was mean even though he wasn’t saying the same thing to other tables. Overall not sure I would go back here, if it wasn’t because we travel often to the other Riu’s I would not have gone back.
jasmin, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Great service
Yadier, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Fatima, 7-night trip
Verified Expedia guest review

General property information

Breakfast
Free
Parking
Free
Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM