Museo Nacional Centro de Arte Reina Sofía - 1 min walk
Prado Museum - 12 min walk
Puerta del Sol - 19 min walk
El Retiro Park - 3 min drive
Gran Via - 4 min drive
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive
Madrid (XOC-Atocha Train Station) - 5 min walk
Madrid Atocha Station - 9 min walk
Atocha Cercanías Station - 9 min walk
Estación del Arte - 5 min walk
Lavapies Station - 7 min walk
Palos de la Frontera Station - 9 min walk
Restaurants
La Canibal - 2 min walk
NuBel - 1 min walk
Cafeteria Pando - 2 min walk
Burger King - 2 min walk
Taberna Arzabal - 4 min walk
About this property
Hard Rock Hotel Madrid
At Hard Rock Hotel Madrid, you'll be a short five-minute drive from Gran Via and Prado Museum. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a seasonal outdoor pool and a terrace. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
161 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total, up to 11 kg per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Communal living room
24-hour fitness centre
Seasonal outdoor pool
Designer shops on-site
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Hand-held shower heads
Closed-captioned TV
Height-adjustable showerheads
Visual fire alarm
Doorbell and phone notifications
Lever door handles
Well-lit path to entrance
Area rugs in room
Hardwood flooring in room
Room amenities
Be entertained
49-inch Smart TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Espresso maker
Dressing gowns
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Sessions – This restaurant overlooks the pool and garden.
GMT+1 – On-site lobby lounge. Open daily.
RT60 – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 13.5 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 15 October to 30 April:
Bar/Lounge
Swimming pool
Children & extra beds
Rollaway beds are available for EUR 50.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 11:00 AM to 7:00 PM
The seasonal pool is open from May to September
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid
Frequently asked questions
Does Hard Rock Hotel Madrid offer free cancellation for a full refund?
Yes, Hard Rock Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Madrid?
Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 7:00 PM.
Are pets allowed at Hard Rock Hotel Madrid?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Hard Rock Hotel Madrid?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hard Rock Hotel Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.
What is there to do at Hard Rock Hotel Madrid and nearby?
Hard Rock Hotel Madrid has a seasonal outdoor pool and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Hard Rock Hotel Madrid?
Yes, Sessions offers al fresco dining and garden views.
What's the area around Hard Rock Hotel Madrid like?
Hard Rock Hotel Madrid is a short 5-minute walk from Estación del Arte and 12 minutes' walk from Prado Museum. Travellers give top marks for the hotel's prime location.
Hard Rock Hotel Madrid Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Good
8 Jan 2025
Christmas getaway.
This hotel is in a good location, front desk attendants super nice and caring. Went above and beyond. We got to the hotel early and the room was ready! We saw a show in the hotel bar, service was great there. Good in the restaurant was flavorful and price was good. I would stay again and recommend.
Abigail
Abigail, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jan 2025
Trendy hotel
Great hotel at a convenient location. Clean, modern, trendy, nice breakfast buffet, helpful staff.
My room was facing the inner court so no natural light at all. For an upgrade I could have chose a room facing the street but it is a busy street.
Shlomit
Shlomit, 4-night trip
Verified Hotels.com guest review
8/10 Very good
5 Jan 2025
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Worth the money in every way!
Everything was great! Everyone we interacted with made sure that our stay was wonderful.
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
Sevilla, Ronda, Cádiz
Very nice super close to Atocha station, walking distance. Hotel had a restaurant and open for breakfast.
Juan
Juan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Ana I
Ana I, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Excellent hotel Madrid
Absolutely fantastic stay , excellent customer service nothing was too much bother .
Samantha
Samantha, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Excellent Hard Rock Experience
One of the best hotel experiences I’ve ever had. There was nothing they wouldn’t do to help me . As a disabled guest.
Natalie
Natalie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Dec 2024
Best hotel in the city center
Excellent service and very neat and clean room
Munim
Munim, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
Perfect Place to stay
The hotel was beautiful and accessible, near the Atocha Station. The room was perfect. The breakfast was delicious. We love the hotel.
Melanie
Melanie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Jane
Jane, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Vale cada centavo
Tuvimos una estadía corta, solo una noche, pero estoy impresionada con lo baby friendly que fueron, hace una semana estuve en Disney paris y fue terrible la experiencia, nunca imaginé que en hard rock sería tan buena, nos dieron incluso un kit de bienvenida para el bebé. Nos trataron espectacularmente y en general todo en la habitación estaba impecable! La comida rica y el desayuno ni hablar
Daniela
Daniela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
We loved the hotel, staff was great, good amenities
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Very comfortable
Excellent service by staff. Room was clean and comfortable.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
A MUSICAL STAY IN MADRID
Great place to stay in Madrid. Conveniently located two minutes away from Atocha Station by walking and 20 minutes away from the Airport. Very close to El Prado Museum. Well decorated, very good buffet breakfast, beautiful Guitar lamp at the Lobby. Nice room and friendly people attending. I have stayed at many Madrid Hotels. This one is a good one. Music everywere and at all times. Not a luxury Hotel but a great experience. Not in front of a main street but very close to them.
JUAN DAVID
JUAN DAVID, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Jean-Marc
Jean-Marc, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Great stay!
Great location! Great service! Great restaurant with great food and drinks! Great room, comfy bed with assorted pillows. Great vibes!
Cheryl
Cheryl, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 Dec 2024
Needs updating
Manuel
Manuel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Nayvelin
Nayvelin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
My short stay
Stayed for two nights .. hotel was clean location was good, friendly and welcoming staff, decent breakfast.
abdelrahman taiseer
abdelrahman taiseer, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
John
John, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
Perfect comfy room
The bed was super soft and comfy, the shower was amazing, huge and just the perfect pressure and temperature. It was lovely having a separate toilet. The room overlooked the lounge and bar area but wasn’t noisy (level2), but there was no natural light. Having to haul your luggage up a flight of stairs to check in was not ideal, it wasn’t obvious if there was a different entrance to use to avoid this.
Sharon
Sharon, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 Nov 2024
Mixed Review
Room and bed were excellent, convenient. Big negative noisy!! They had live music until 11:30pm got to enjoy base all evening long. Only one night but that was too much. We complained but music went on to 11:30. Hotel policy is this ok until midnight! Not acceptable. Breakfast was very nice and staff very good. Manager was very apologetic.