Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 15 min walk - 1.3 km
Playa del Carmen Maritime Terminal - 16 min walk - 1.4 km
Xplor Theme Park - 8 min drive - 8.1 km
Mamitas Beach - 9 min drive - 2.7 km
Xcaret Eco Theme Park - 12 min drive - 8.8 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.7 miles/20.4 km
Area shuttle
Restaurants
McDonald's - 8 min walk
Taqueria el Ñero - 11 min walk
Rolandi's - 5 min walk
Don Sirloin Playacar - 5 min walk
Lara & Luca - 7 min walk
About this property
Wyndham Garden Playa del Carmen
Wyndham Garden Playa del Carmen puts you a short five-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. Guests can take a dip in the outdoor pool or grab a bite to eat at Playa Garden, which serves breakfast. A poolside bar, a 24-hour fitness centre and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff and location.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
196 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Coffee/tea in a common area
Free reception
Room service (late night)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Golfing nearby
Working away
24-hour business centre
3 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Garden
24-hour fitness centre
An outdoor pool
Local culture and ecosystem education
At least 80% of lighting from LEDs
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 130
Wheelchair-accessible
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Sign language-capable staff
Front entrance ramp
Lowered plug sockets in bathroom
Grab bar in shower
Shower grab bar height (centimetres): 110
Visual fire alarm
Step-free path to entrance
Pool access ramp on site
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Playa Garden – This restaurant only serves breakfast.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 32.57 per accommodation, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Also known as
Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen
Frequently asked questions
Does Wyndham Garden Playa del Carmen offer free cancellation for a full refund?
Yes, Wyndham Garden Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wyndham Garden Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at Wyndham Garden Playa del Carmen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Wyndham Garden Playa del Carmen?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Wyndham Garden Playa del Carmen?
Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is noon. Express check-in is available.
Is there an on-site casino at Wyndham Garden Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.
What is there to do at Wyndham Garden Playa del Carmen and nearby?
Wyndham Garden Playa del Carmen has an outdoor pool and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Wyndham Garden Playa del Carmen?
Yes, there's an on-site restaurant, Playa Garden.
What's the area around Wyndham Garden Playa del Carmen like?
Wyndham Garden Playa del Carmen is in Playacar, a short 19-minute walk from Playa del Carmen Main Beach and 15 minutes' walk from Quinta Avenida. Travellers love the hotel's prime location.
Wyndham Garden Playa del Carmen Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
13 Aug 2024
breakfast was good
Franco
Franco, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
Very good
I like it
Franco
Franco, 3-night family trip
Verified Expedia guest review
6/10 Good
4 Aug 2024
Did not like
Miguel
Miguel, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
Ignacio
Ignacio, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jul 2024
Great Service.
SUSANA
SUSANA, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
Excellent Location
Excellent , good location
2 minutes driving to Ferry Port or quinta avenida in playa del carmen
Cesar
Cesar, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jul 2024
great
Rachel
Rachel, 1-night family trip
Verified Expedia guest review
6/10 Good
2 Jul 2024
sharath
sharath, 2-night trip
Verified Expedia guest review
4/10 Fair
30 Jun 2024
Customer service is horrible!
They have no towels at all.
There is always something missing in the rooms, hair dryers, hand towels, ironing etc.
Monica
Monica, 6-night family trip
Verified Expedia guest review
8/10 Very good
17 Jun 2024
Its ok the servive
Edwin
Edwin, 2-night trip
Verified Expedia guest review
6/10 Good
4 Jun 2024
Property hasn’t been renovated.
Martin
Martin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 May 2024
Place was great especially after experiencing a very terrible experience before arriving here. All staff was amazing they went above and beyond would recommend to all the know. Amazing truly wonderful experience
Stevie
Stevie, 6-night romance trip
Verified CheapTickets guest review
10/10 Exceptional
20 May 2024
I like everything 💕
Susana
Susana, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
11 May 2024
nice
James
James, 14-night family trip
Verified Expedia guest review
8/10 Very good
2 May 2024
Breakfast buffet was perfect, beds are comfortable, problem is with hot water, you need to open valve full hot and wait 3 minutes for hot water, before that no hot water.
Piotr
Piotr, 3-night family trip
Verified Expedia guest review
4/10 Fair
9 Apr 2024
Not enough staff. Low cleaness just to bed and breakfast hotel.
Juan
Juan, 5-night family trip
Verified Expedia guest review
8/10 Very good
9 Apr 2024
It is an excellent place for a short vacation, just one thing, I don't know why there is so much inconsistency when changing the towels
Edy
Edy, 5-night family trip
Verified Expedia guest review
8/10 Very good
7 Apr 2024
The price and some of the amenities such as coffee maker and the pool.
I didn't lile the access to public transportation such taxi and shared rides. Some the employee need a little Customer Service training.
Cesar
Cesar, 2-night trip
Verified Expedia guest review
2/10 Poor
6 Apr 2024
The hotel room is dirty and smells very bad, mold everywhere, no shampoo or conditioner in the bathroom, bedding and towels are also dirty and yellow, limited food varieties and almost nothing left after 9am, coffee tastes like water and breakfast fruits are not fresh and made my daughter had a diarrhea. It’s not a hotel! It’s more like a motel!!!
Jerry
Jerry, 2-night family trip
Verified Expedia guest review
6/10 Good
25 Mar 2024
😊
Neha
Neha, 5-night trip
Verified Expedia guest review
10/10 Exceptional
16 Mar 2024
Very good
Very good hotel, nice and well located, 15 min walk to fifth avenue, and 3 minutos to good and traditional restaurants, in general aspects very good, we stayed for 6 nights and we are very happy
Jose Andres
Jose Andres, 5-night trip
Verified Hotels.com guest review
6/10 Good
7 Mar 2024
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Mar 2024
Brenda
Brenda, 1-night trip
Verified Hotels.com guest review
4/10 Fair
1 Mar 2024
Pros: Easy access from the fwy. Secure free parking. Free breakfast. Bed was soft. Clean sheets. Room was clean! Price was good.
Cons: Very dated. Rusty lampshades. Paint peeling from walls. Furniture dated and worn/damanaged. Couldn't open sliding glass door myself. Walls paper thin.
For Wyndham, I expected a lot more! Whoever owns this building really needs to invest in new furniture and upgrades in the bathroom and vanity areas.
The staff were fantastic!! Very friendly.
Jennifer
Jennifer, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Feb 2024
This hotel is a hidden gem! It is not close to stores and restaurants but we were looking for quiet and comfortable and that it is! The beds were so comfortable I didn’t want to leave! The breakfast was adequate but we were late so it wasn’t really fresh by the time we got there.
I would definitely stay again!!