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Krystal Grand Puerto Vallarta All Inclusive

4.5 star property
Beachfront hotel in Puerto Vallarta with spa, beach bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Grand Puerto Vallarta All Inclusive

4 restaurants, breakfast, lunch served; local and international cuisine
2 bars/lounges, beach bar
Lobby
Aerial view
2 bars/lounges, beach bar

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Childcare
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free children's club
  • Free supervised childcare
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

For families (6)

  • Babysitting services
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Premium TV channels
The price is £257
includes taxes & fees
6 Jan - 7 Jan 2025

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Resort View Double

Deluxe Resort View Double | Free minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Resort View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Hacienda Double

Jr. Suite Hacienda Double | Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Hacienda Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Jr. Suite Jacuzzi King

Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Jacuzzi King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean view Double

Deluxe Partial Ocean view Double | Free minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Partial Ocean view Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Jacuzzi Double

Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Jacuzzi Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Jr. Suite Balcony Double

Jr. Suite Balcony Double | Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Balcony Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Resort View King

Deluxe Resort View King | Free minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Resort View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King | Free minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Partial Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | Free minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Ocean View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Balcony King

Jr. Suite Balcony King | Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Balcony King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Hacienda King

Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Hacienda King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Designer toiletries
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | Free minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Krystal Grand Nuevo Vallarta – All Inclusive

Pool
Free breakfast
Spa
Free parking
7.8 out of 10, Good, (1007)
The price is £232
includes taxes & fees
5 Jan - 6 Jan 2025
Krystal Grand Nuevo Vallarta – All Inclusive
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About the area

Map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333

What's nearby

  • Cathedral of Our Lady of Guadalupe - 4 min drive - 1.8 km
  • Vista Vallarta Club de Golf - 7 min drive - 3.4 km
  • La Isla - 11 min drive - 8.4 km
  • Cruise Ship Terminal - 11 min drive - 7.8 km
  • Malecon - 14 min drive - 11.5 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive

Restaurants

  • ‪La Tienda Grande - ‬5 min drive
  • ‪Taqueria Gay - ‬5 min drive
  • ‪La Calle - ‬3 min drive
  • ‪Cafe Bohemio - ‬4 min drive
  • ‪Aloha Puerto Vallarta - ‬7 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

At Krystal Grand Puerto Vallarta All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll be within a 15-minute drive of Cruise Ship Terminal. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology and manicures and pedicures. Sea Fire, one of 4 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club and a beach bar. Fellow travellers love the helpful staff.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 451 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Covered on-site valet parking (MXN 55 per night; includes in/out privileges)
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Art supplies
  • Children's books

What to do

  • On the beach
  • Free beach club
  • Beach volleyball
  • Shopping

Working away

  • Business centre
  • 7 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (11141 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Communal living room
  • 4 outdoor pools
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Sea Fire – This beachfront buffet restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Le Délice – Overlooking the garden, this restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Il Formaggio – This beach restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Fogo – Overlooking the garden, this restaurant specialises in Brazilian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
O' West – This poolside bar specialises in local and international cuisine and only serves lunch. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Covered valet parking costs MXN 55 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Grand Puerto Vallarta All Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Frequently asked questions

Does Krystal Grand Puerto Vallarta All Inclusive offer free cancellation for a full refund?
Yes, Krystal Grand Puerto Vallarta All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Grand Puerto Vallarta All Inclusive?
Yes, there are 4 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Krystal Grand Puerto Vallarta All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Krystal Grand Puerto Vallarta All Inclusive?
Yes. Valet parking costs MXN 55 per night.
What are the check-in and check-out times at Krystal Grand Puerto Vallarta All Inclusive?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Krystal Grand Puerto Vallarta All Inclusive?
No, this hotel doesn't have a casino, but Winclub Casino Platinum (10-min drive) and Vallarta Casino (10-min drive) are both nearby.
What is there to do at Krystal Grand Puerto Vallarta All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Krystal Grand Puerto Vallarta All Inclusive also has 2 bars and an indoor pool, as well as an arcade and a garden.
Are there restaurants at or near Krystal Grand Puerto Vallarta All Inclusive?
Yes, there are 4 on-site restaurants, featuring al fresco dining, local and international cuisine and garden views.
Does Krystal Grand Puerto Vallarta All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.

Krystal Grand Puerto Vallarta All Inclusive Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

4-night family trip
Verified Hotels.com guest review

6/10 Good

The rooms looked nothing like the pictures.
4-night trip
Verified Hotels.com guest review

4/10 Fair

Worst Hotel ever!!!
The Hotel was in need of better management from front desk staff to the upkeep of the hotel. In the lobby area the furniture cushions were filthy. They covered some of them with bed sheets. In the buffet area they wrapped the silverware in paper napkins, the food quality was poor, the desert table had flies on the cakes and pastries. There is so much I could negatively say about this hotel/resort. My advice is stay away from this resort. I would recommend Dreams hotel as we spent our first day of our vacation there because we had a credit from a previous stay. Then we did 2 days at Krystal Grand. I could not wait to leave the place.
regina, 2-night trip
Verified Hotels.com guest review

6/10 Good

Sixto, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Food variety, nice view of the ocean.
Arturo, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I really like it there
humberto, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This was a wonderful place. It was our second visit and not disappointed. Well be back. Food was excellent and staff was wonderful.
MITRA, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Our initial room didn’t have any air. They switched our room and that room shower was broken no hot water . Room keys didn’t work no phone in room to call front desk so we had to go down there and have the keys fixed every time .
Trina, 4-night romance trip
Verified Expedia guest review

8/10 Very good

All staff was great and the food also. Bathroom shower was slippery. I actually fell the last night. Maybe a mat would help?
Tamara, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff is so supportive, loved staying here 10/10
Angelina Victoria, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

The food wasn’t that great. The alcohol is water down
Johonas, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Mauricio, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Juventino, 1-night trip
Verified Expedia guest review

8/10 Very good

Tomas, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ray, 3-night trip
Verified Expedia guest review

6/10 Good

Food was nasty
Eduardo Pérez, 4-night trip
Verified Expedia guest review

8/10 Very good

Staff was excellent, to many birds while dining outside, not enough towels also, missing a watch.
Jimmy, 4-night family trip
Verified Expedia guest review

6/10 Good

phyllis, 4-night trip
Verified Expedia guest review

6/10 Good

The hotel was a bit rundown and dirty. The food quality was average at the buffet. We book dinner at the steak house but they gave us a hard time because we were 15 minutes late.
Cindy, 3-night family trip
Verified Expedia guest review

4/10 Fair

Kimberly, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The shampoo & shower gel were cheap
Maria, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mauro, 1-night trip
Verified Expedia guest review

4/10 Fair

Chan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wey nice I look forward to visit again very soon hopefully you have nice price discounts like this thanks
Angel, 2-night family trip
Verified Travelocity guest review

10/10 Exceptional

Didn’t care for the food
PATRICIA, 4-night trip with friends
Verified Expedia guest review