Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

4.5 star property
Puerto Morelos beachfront property with 6 restaurants, spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Exterior
On the beach, free beach cabanas, sun-loungers, beach umbrellas
Honeymoon Suite, Oceanfront | Egyptian cotton sheets, premium bedding, free minibar, in-room safe
Luxury Suite (Walkout) | View from room
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 poolside bars
  • 6 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 6 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • 24-hour health club
  • Sauna
  • Steam room
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 11 of 11 rooms

Premium Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Honeymoon Suite, Oceanfront

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Walkout)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite, Ocean View

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds

Luxury Suite, Ocean View

8.0 out of 10
Very good
(47 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite (Swim Up)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 50.1 sq m
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Ocean View (Connecting)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Family Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 58 sq m
  • Sleeps 5
  • 2 Double Sofa Beds and 1 Queen Bed

Junior Suite (Swim Up)

8.2 out of 10
Very good
(12 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite

8.6 out of 10
Excellent
(56 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk
  • Puerto Morelos Beach - 9 min drive
  • Crococun Zoo - 12 min drive
  • Puerto Morelos Town Square - 15 min drive
  • Ojo de Agua Beach - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.1 miles/43.6 km
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Preferred Club Lounge - ‬16 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Preferred Club Bar - ‬7 min drive

About this property

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

At Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma, you can spend time at the beach enjoying free cabanas, beach umbrellas and yoga, plus you'll have access to on-site snorkelling, beach volleyball and kayaking. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. SPOON, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a free kid's club and a 24-hour health club. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 435 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Off-site

    • Area shuttle*
    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 6 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • Private dining
  • 24-hour room service

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Snorkelling
  • Shopping
  • Pool table
  • Ecotours nearby
  • Horse riding nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Meeting room
  • Conference space (3154 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour health club
  • 6 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The on-site spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

SPOON – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
TAPAZ – This family restaurant specialises in international cuisine and only serves dinner. Open daily.
SIENA – This restaurant specialises in Italian cuisine and only serves dinner.
LE CHIQUE – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
ZAVAZ – This restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

Frequently asked questions

Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma offer free cancellation for a full refund?
Yes, Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
Yes, there's free self parking.
What are the check-in and check-out times at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma also has 3 swim-up bars, 3 poolside bars and a 24-hour health club, as well as a sauna, an arcade and a garden.
Are there restaurants at or near Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
Yes, there are 6 on-site restaurants, featuring international cuisine.
Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma have rooms with private hot tubs?
Yes, each room has a indoor private hot tub.
Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma like?
Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma is located on the waterfront, a short 1-minute walk from Petempich Bay.

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma Reviews

Reviews

7.4

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

8-night business trip
Verified Hotels.com guest review

6/10 Good

Aulani, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Azul was closed so they rebooked us in Margaritaville.
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Molesta
No me pareció a me cambiaran de hotel y no me informaran muy mala experiencia y solo así sin decir o avisar de ta situación
Leticia, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Mala experiencia
Los restaurantes estaban cerrados, los cuartos sucios, bares cerrados, la playa está llena de basura, en general fue una mala experiencia yo no regreso al hotel
Tiffany, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Irina, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Although the room we stayed in, was very nice, and the property had multiple beautiful pools, the food was not very good at all. Dining at the resort was just not an option due to the lack of flavor and options at the dining places. There’s only like 5 restaurants, and most of the time it said they were open and they were not. It was mostly just the buffet that was open and that was where the food was the worst. Also, there’s not many activities to do at the resort so if you are looking to book for reasons other than to relax, this wouldn’t be the resort for you.
Jayda, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Excellent service beautiful resort. Clean and beautiful room. We had a connecting room. AC is great. Expect to wait around 30 mins for restaurants. Food are great. Need reservations for Tapas and exclusive for Le Chige. No activity even its showing on the Azul app. Kids playground and tennis is closed. Pizza place is in Renovation. Spoon buffet is great. Everyday has different themes for food. Seina Italian restaurant food is high end. We loved it there so much and services. Pools are Clean and not crowded. This resort is more like relaxing type than music clubbing dancing DJ parties. Quiet at night. No music anywhere except Mojio lounge. The road goes to resort sucks. Potholes and flooding everywhere. Cannot walk outside but very safe resort . Reception takes long time. Only one tour agency. Over all we loved it there and if you like chilling vibes you will be too. If you like white clear sand beach, this is resort is not for you. great food and services
THUY, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

it could’ve been better
Lashayla, 4-night trip
Verified Expedia guest review

2/10 Poor

This property is unorganized and embarrassing to go too
Sandra, 3-night family trip
Verified Expedia guest review

8/10 Very good

Maria Alejandra, 4-night trip
Verified Expedia guest review

6/10 Good

I spent about $30,000 bringing my work staff and some clients to the resort and was really disappointed to be placed in the worst room that our group received. I had no hot water, a floor that was constantly full of condensation and caused me to slip and fall twice, and a ceiling light that never went completely out. After a few days of trying to shower in the freezing cold, I finally gave in and asked for a different room, only to be switched to another room with no hot water. This one also reeked of paint and chemicals because of work that was being done on the upper level of the building. It was dire and very uncomfortable. The only hot shower I had was in my friend's room. Most of the restaurants weren't open which was quite frustrating, we ended up at the buffet most of the time. The food was absolutely not gourmet! It was dire, I struggled to find things to eat. There were two highlights of this day, that being the experience at the Michelin starred restaurant, which we all enjoyed thoroughly and the staff. The people working at this resort are incredibly good, kind, personable, and really set the tone for your time at Azul. They get five stars for an incredible team that keeps the place clean, comfortable, and very friendly. Overall, I feel like I spent $30,000 to get a very underwhelming experience for myself but my clients and staff were happy.
Billie, 8-night romance trip
Verified Orbitz guest review

8/10 Very good

Rosalyn, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Daisy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Had an amazing time, definitely would stay again
Jazzmin, 3-night trip
Verified Expedia guest review

8/10 Very good

Kateleen Shanne, 3-night trip
Verified Hotels.com guest review

6/10 Good

Don’t go to the resort on the off season. Some activities and restaurants are not open every day. Nothing to do except swim.
Yu-Pin, 7-night family trip
Verified Expedia guest review

4/10 Fair

Very nice pools, good cocktails, our second room was very nice. Mostly good service. Buffet was limited with almost no variation. Only one a la carte open per day and some days it was overloaded with long waits (up to 60 minutes) and slow service. Most food lacked flavor both at buffet and a la Cartes. Beach was dirty and stinky…seaweed was not removed. A lot of the resort was beat up and in some cases broken. They did stupid economies…for example they ran out of cheese at the omelette station and didn’t get more for 2 days. No salsa available at buffet.
Jerald, 7-night romance trip
Verified Expedia guest review

4/10 Fair

I was very disappointed in Azul Beach Resort. When we arrived and after checking in, we were told only one restaurant would be open. We just assumed it was because of Hurricane Helen. But that wasn't the case. Out of eight restaurants, only one was opened at any given time, not including the one opened just to serve water-down or drinks with very little alcohol. With eight restaurants on site, one has to be open at any given time. Well, that wasn't the case. We called room service, and it was a nightmare and understanding due to everyone calling. The food arrived cold, and I had to call back and wait another 45 minutes, but now it was warm. One of the selling points was the jacuzzi tube, but it didn't work, so the jacuzzi tube was not used. However, I did enjoy the suit with the walkout pool. The most disappointing thing and a slap in the face were the things and events they promised as a selling point to have you select them for your vacation spot, like clubs, dancing, music, and shows that didn't exist. However, they were selling and advertising their sister resorts, Margaretville and others right next door. So, in short, there is no entertainment, just a buffet restaurant, water-down drinks, and a swim-up bar that's closed 60 percent of the time, not to mention being nickeled and dime is Azul Beach Resort's version of all-inclusive. My advice is to look somewhere else in the Hotel Zone!
Dwils45, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Unfortunately this is not a 5 star hotel. The dining options are limited, there are only 2 restaurants out of 4 that are opened for dinner each day. There is also no entertainment, nor any music outside in the pools. The staff is great, no complaints there. This resort has so much potential but sadly they let this resort go. If you’re looking for a 5 star resort with unlimited food options, beach front and entertainment this is not it.
Devin, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Shakeria, 4-night trip
Verified Expedia guest review

4/10 Fair

The property is very beautiful but there is no activities and only one restaurant open. The elevator don’t work so you have to walk up the stairs.
Mishka, 4-night romance trip
Verified Expedia guest review

8/10 Very good

The place is peaceful and very safe in my opinion. Room services was perfect. My only issues were the elevators that stopped working.
Sherley-Sony, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bhavit, 2-night trip
Verified Expedia guest review

10/10 Exceptional

jonathan, 4-night trip
Verified Expedia guest review

General property information

Breakfast
Free
Parking
Free
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM