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Palmar Beach Resort and Spa Riviera Maya - All Inclusive

4.5 star property
Puerto Morelos beachfront resort with 7 restaurants, spa

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palmar Beach Resort and Spa Riviera Maya - All Inclusive

Garden
Corner Suite Swim Up Ocean Front - Kids Free all year round (up to 12 years old) | Premium bedding, down duvets, free minibar, in-room safe
Couples treatment room(s), sauna, hot tub, steam room
On the beach, white sand, beach umbrellas, beach towels
Premium bedding, down duvets, free minibar, in-room safe

Reviews

6.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Non-smoking
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 6 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • 2 outdoor tennis courts
  • 24-hour health club
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Pool bar
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private hot tub
The price is £316
includes taxes & fees
9 Jan - 10 Jan

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe 2 Queen- Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe 2 Queen- Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Swim Up King - Kids Free all year round (up to 12 years old)

View from room

Deluxe Swim Up King - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite Ocean Front- Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Corner Suite Ocean Front- Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 115 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Deluxe Ocean View Lock Off - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Two Deluxe Ocean View Lock Off - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Family Suite - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Down duvet
Sofa bed
  • 58 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Double Sofa Bed

View all photos for Deluxe Swim Up 2 Queen - Kids Free all year round (up to 12 years old)

Deluxe Swim Up 2 Queen - Kids Free all year round (up to 12 years old) | View from room

Deluxe Swim Up 2 Queen - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio King - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Studio King - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Ocean View 2 Queens - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

One Bedroom Suite Ocean View 2 Queens - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Dining table
Free minibar items
TV
Hypo-allergenic bedding
Down duvet
  • 120 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Swim Up King - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Studio Swim Up King - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Corner Suite - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Corner Suite - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 180 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Corner Suite Swim Up Ocean Front - Kids Free all year round (up to 12 years old)

Corner Suite Swim Up Ocean Front - Kids Free all year round (up to 12 years old) | View from room

Corner Suite Swim Up Ocean Front - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
  • 115 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King - Kids Free all year round (up to 12 years old)

Deluxe King - Kids Free all year round (up to 12 years old) | Premium bedding, down duvets, free minibar, in-room safe

Deluxe King - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Down duvet
Sofa bed
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Ocean View King - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean View King - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Down duvet
Sofa bed
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite Ocean View - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Family Suite Ocean View - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Down duvet
Sofa bed
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Double Sofa Bed

View all photos for Two Deluxe Lock Off - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Two Deluxe Lock Off - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 116 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Two Bedroom Suite Ocean View - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Suite Ocean View - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Dining table
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
  • 231 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View 2 Queen - Kids Free all year round (up to 12 years old)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean View 2 Queen - Kids Free all year round (up to 12 years old)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 59 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

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The price is £304
includes taxes & fees
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About the area

Map
Carretera Cancun - Tulum km 27.5, Bahia Petempich, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Artists’ Cooperative - 1 min walk
  • Puerto Morelos Town Square - 1 min walk
  • Ojo de Agua Beach - 3 min walk
  • Puerto Morelos Beach - 6 min drive
  • Crococun Zoo - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Tulum Intl. Airport (TQO) - 120 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 23.5 miles/37.9 km

Restaurants

  • ‪Punta Corcho - ‬2 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬2 min walk
  • ‪MEM al Mare - ‬1 min walk
  • ‪Panna e Cioccolato - ‬2 min walk
  • ‪Hotel Hacienda Morelos - ‬3 min walk

About this property

Palmar Beach Resort and Spa Riviera Maya - All Inclusive

At Palmar Beach Resort and Spa Riviera Maya - All Inclusive, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll have access to on-site kayaking. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. Serving international cuisine, Caprichos is one of 7 restaurants and 6 bars/lounges. Other features of this luxurious resort include a free kid's club, a poolside bar and a 24-hour health club.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 435 units
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps; 2-device limit)
LOCAL_PARKING

Parking

    • Free uncovered on-site valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 7 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games
  • Baby monitor
  • Baby bath
  • Changing table

What to do

  • On the beach
  • Tennis lessons
  • Kayaking

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Romance packages

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Garden
  • 24-hour health club
  • 5 outdoor pools
  • Designer shops on-site
  • Full-service spa
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Outdoor entertainment area
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • In-room massage
  • Furnished balcony

Freshen up

  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps and 2-device limit)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Caprichos – This restaurant specialises in international cuisine.
Pinxos 32 – On-site restaurant. Open daily.
Davino – On-site restaurant. Open daily.
Al Forno – On-site restaurant. Open daily.
La Casona – On-site restaurant. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Palmar Riviera Maya Inclusive
Palmar Riviera Maya by Tafer AI
Palmar Beach Resort Spa Riviera Maya
Palmar Beach Resort and Spa Riviera Maya - All Inclusive Resort
Palmar Beach Riviera Maya by Tafer Hotels Resorts All Inclusive

Frequently asked questions

Does Palmar Beach Resort and Spa Riviera Maya - All Inclusive offer free cancellation for a full refund?
Yes, Palmar Beach Resort and Spa Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palmar Beach Resort and Spa Riviera Maya - All Inclusive?
Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Palmar Beach Resort and Spa Riviera Maya - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Palmar Beach Resort and Spa Riviera Maya - All Inclusive?
Yes, there's free valet parking.
What are the check-in and check-out times at Palmar Beach Resort and Spa Riviera Maya - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Palmar Beach Resort and Spa Riviera Maya - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Palmar Beach Resort and Spa Riviera Maya - All Inclusive also has 6 bars and a 24-hour health club, as well as private indoor hot tubs and a garden.
Are there restaurants at or near Palmar Beach Resort and Spa Riviera Maya - All Inclusive?
Yes, there are 7 on-site restaurants, featuring international cuisine.
Does Palmar Beach Resort and Spa Riviera Maya - All Inclusive have rooms with private hot tubs?
Yes, each room has a indoor private hot tub and a jetted bath.
Does Palmar Beach Resort and Spa Riviera Maya - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Palmar Beach Resort and Spa Riviera Maya - All Inclusive like?
Palmar Beach Resort and Spa Riviera Maya - All Inclusive is a short 1-minute walk from Puerto Morelos Town Square and 3 minutes' walk from Ojo de Agua Beach.

Palmar Beach Resort and Spa Riviera Maya - All Inclusive Reviews

Reviews

6.2

Good

7.6/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

it was not very good. It was seven restaurants, but they were limited and only open 1-2 restaurants a day
Ervin, 5-night trip
Verified Expedia guest review

8/10 Very good

Juanito was very friendly and attentive. The food was amazing.
Adriana Valdez, 5-night family trip
Verified Expedia guest review

6/10 Good

It’s tough to navigate through the many reviews about this property, but here’s my honest take: Before traveling, I was nervous because the property was impossible to get in touch with. I tried calling and emailing multiple times, but there was no response. This was especially troubling given the number of mixed and negative reviews online. I just wanted to confirm that this was a legitimate place, and the lack of communication didn’t inspire confidence. First, the property itself is beautiful, and the staff are genuinely amazing. They’re doing their best under the circumstances. However, as many have mentioned, the recent change in ownership seems to have left some growing pains, and the new management still has work to do to make this a truly great destination. My biggest issue was the food. The options are extremely limited, and dining at the available restaurants can be a hassle. For example, one evening we arrived at 7 PM, waited until 7:45 PM for a table, and didn’t receive our food until 8:45 PM. Unfortunately, the quality didn’t make up for the wait. While the staff handled complaints graciously, it’s clear that management needs to step up and address these operational challenges. Another concern was the pricing for the New Year’s Eve event. Charging $250 per table seemed excessive given what was offered, leaving some guests disappointed. On the positive side, the pools are fantastic, there are bars conveniently located throughout the property, and the staff’s fr
Maria Isabel, 4-night family trip
Verified Expedia guest review

4/10 Fair

Stayed 4 nights late Dec. 2024. Overall we enjoyed our stay but a few things really ruined any good review we could give. First, the room phone did not work so it was difficult to contact room service for anything. But more than that, we told the front desk every morning of our stay and nothing was ever done, nor any indication given they even checked on it. Very poor customer experience and we felt ignored. Second, the hotel lost hot water one day of our stay. Cold showers really suck. Again we approached the front desk and were told they were aware and trying to get it fixed. But no proactive communication was given nor any kind of follow up to the guests impacted. Third, the room came with a coffee maker and coffee making supplies. 1 regular 1 decaf. We are big coffee drinkers so we tried to request more coffee and creamer for our stay. Oops no phone… so we again requested from the front desk to deliver more coffee to our room. Nothing was ever done and housekeeping never replaced the coffee and creamer we had consumed from the first evening. On the last evening, we did run into a hotel employee we shared our experience with and she immediately jumped into action and personally delivered coffee to our room. Too bad the front desk staff did not act like this and could really take some lessons from her. The food and restaurant staff were great. The buffet was really tasty and we ate there most of our stay.
Robert E, 4-night romance trip
Verified Expedia guest review

2/10 Poor

It’s secluded
Almir, 6-night family trip
Verified Expedia guest review

8/10 Very good

Good overall
Rony, 8-night trip
Verified Expedia guest review

6/10 Good

The staff at the resort were all fantastic. Friendly and accommodating. The pool was very cold, but you did eventually get used to it once in the pool for a little while. The beach is long but not a lot of space. The ocean water was not the greatest, but this might have been due to the trough weather. It is swimmable for sure, but the flags were red for the entirety of the trip. There was little for kids or teens to do and if you didn't want to sit in the cold pool, there wasn't much else to keep them occupied at all. Water sports on the beach were also limited. I think you could grab a kayak, but you had to really go looking for stuff to do other then the pool. This resort is under new ownership and it appears they are working on getting it up to standards. It was a great stay and it did the trick, but was not worth the price we ended up paying. Borderline 4 star at this time.
Scott Richard, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Justin, 6-night trip
Verified Expedia guest review

6/10 Good

Constance, 9-night trip
Verified Expedia guest review

6/10 Good

So the newly named Palmar Beach Resort and Spa has a ton of potential. The layout of the property is great. We went knowing it was operating on a limited basis as they aren’t fully operational yet. If the new owners are willing to put a decent amount of capex into the pools and rooms, it could be an absolute gem. The beach here is very small, covered in seaweed, and borderline unusable (I don’t think there is any amount to money you could spend to fix this). The best thing about this place was the staff. They were all INCREDIBLE. As it currently stands, this place is good for a budget vacation but has the potential to be to be so much better.
Jon, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Better than next door Hyatt Ziva. Clean beautiful, property with multiple pools, beach access, cabanas, all inclusive, unlimited 24x7 room service, in room jacuzzis etc
Juveria, 4-night family trip
Verified Expedia guest review

6/10 Good

Keith, 2-night family trip
Verified Hotels.com guest review

6/10 Good

We stayed during Christmas week. The good: We got ocean view room that was very clean spaciouse. Got welcome champagne and allowed early check in. Staff at restaurants and housekeepers were really the best I have ever experienced in all inclusive resorts, everyone was so nice and welcoming. Food at buffet excellent. Kids club awesome -but must book in advance or over capacity every day. Beautiful grounds well maintained good Room service The bad: beach was the most disappointing - full of seaweed literally unswimable and gross although they try cleaning every morning the beaches were trashy all over the area, there were only 2 restaurants open each day with long wait so we did buffets, Starbucks closed, weak entertainment no fun events or animation during the day so good if you want calm quiet resort. No hot water last 2 days and room hot tub was joke no hot water. The pools were too cold in December and swim up rooms are waste of money in cold season as hot tubs outside are not hot same cold pool water. They had the Most overpriced spa I have seen - almost $500 for couple massage quote. Pool tile needs some fixing. Our other family members booked premium 2 bed delux oceanfront suite with butler service and they were told it was double booked and have to stay in 2 separate rooms with teenagers not even next to each other . And they got no welcome champagne and very weak attitude to resolve the issue by front desk. The butler service is useless so don’t bother.
Michaela, 7-night family trip
Verified Expedia guest review

2/10 Poor

Oliver, 1-night trip
Verified Expedia guest review

4/10 Fair

It's a nice resort with good service and staff. The food and drinks were good but to eat at the restaurants, there were always long wait times to get a table and also long wait time to get the food. Beach was full of sea weed, rocky, so we were unable to swim in it. It lacked activities. For example, we wanted to do kayaking but we were o ly able to do it on the last day of our stay and we had to pay. The guy in charge didn’t show up at 9 am (the time he is supposed to), but showed up at 10:30. If you are planning to go relax on the pool, that's a good resort but if you were thinking about doing so activities, it's not. You are really only paying for the room, food, pool, and drinks. The picturrs are not an accurate depiction of the beach and there is little additional fun or events thay are worth the money.
pascal, 4-night family trip
Verified Expedia guest review

4/10 Fair

We were not impressed with this resort. Our room smelled like mold. Limited dining areas, we were told many times that waiting list was closed probably caused by limited staff. Very poor or no entertainment. No coffee after 11 am. Definitely not recommended resort.
Piotr, 5-night family trip
Verified Expedia guest review

2/10 Poor

Michael, 5-night trip
Verified Expedia guest review

8/10 Very good

Nice staff!
James T, 5-night trip
Verified Expedia guest review

6/10 Good

The staff were wonderful but we were limited to only one or two restaurants per meal and almost no activities. The designated teen area had a foosball table, ping pong etc but smelled musty and there was almost no one there. Lots of advertising for extras but no discount for all the things on the website that are not actually available.
Gail, 4-night family trip
Verified Expedia guest review

4/10 Fair

Food was not good relative to the cost. Need tastier food
Waleed, 5-night family trip
Verified Expedia guest review

4/10 Fair

Airida, 5-night trip
Verified Orbitz guest review

8/10 Very good

The property is beautiful and staff is nice. It recently changed management so they seem to be having some transitioning kinks. The pools were freezing and at the restaurants they didn’t have tables big enough for my whole family so we couldn’t sit together.
Jonathan Scott, 4-night family trip
Verified Expedia guest review

8/10 Very good

Bad service in the restaurants. Excellent buffet. staff very friendly and helpful.
Peter, 4-night family trip
Verified Expedia guest review

8/10 Very good

It was getting remodeled so very few guests and no activity was happening
Nitin, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

.
Jhoander Ruiz, 4-night trip
Verified Expedia guest review