Iberostar Waves Tucán - All Inclusive, Playa del Carmen: Info, Photos, Reviews

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Upmarket beachfront property with spa, near Quinta Avenida

Choose dates to view prices

Dates

December 2024

January 2025

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

On the beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Non-smoking

Gym

Main amenities (12)

Daily housekeeping
On the beach
8 restaurants and 2 beach bars
2 poolside bars and 5 bars/lounges
Full-service spa
4 outdoor pools
Free children's club
Free supervised childcare
2 outdoor tennis courts
Fitness centre
Sauna
Steam room

Feel at home (6)

Children stay free
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
Private bathroom

Room options

All rooms

1 bed

2 beds

Showing 49 of 49 rooms

Free minibar, in-room safe, desk, blackout curtains

Premium Room, Accessible

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

38 sq m
Beach view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Promo)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Beachside

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

38 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

38 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Last room available

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

35 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Premium Room, Accessible

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

35 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room, Poolside

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

38 sq m
Sleeps 1
1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront (Beach Access)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

38 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Poolside

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout curtains

Private bathroom

38 sq m
Partial ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Promo)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room, Beachside

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Last room available

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Blackout curtains

Private bathroom

Eco-friendly toiletries

35 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Suite Junior With Sea View

Sea view
Sleeps 4
1 King Bed and 1 Double Bed

Suite Junior

Sleeps 4
1 King Bed and 1 Double Bed

Room Premium With Garden View

Sleeps 4
2 Double Beds

Room Premium

Sleeps 1
1 Double Bed

Suite Junior With Sea View

Sea view
Sleeps 1
1 King Bed

Suite Junior With Sea View

Sea view
Sleeps 4
2 Double Beds

Single Room Premium

Sleeps 1
1 Double Bed

Double Room Premium

Sleeps 4
2 Double Beds

Quadruple Room Premium With Pool View

Sleeps 4
1 King Bed and 1 Double Bed

Double Room Premium

Sleeps 4
1 Double Bed and 1 King Bed

Room Premium

Sleeps 4
2 Double Beds

Room Premium

Sleeps 4
2 Double Beds

Room Premium

Sleeps 4
1 Double Bed and 1 King Bed

Room Premium With Garden View

Sleeps 4
2 Double Beds

Suite Junior With Sea View

Sea view
Sleeps 4
2 Double Beds

Quadruple Room Premium

Sleeps 4
1 King Bed and 1 Double Bed

Suite Junior

Sleeps 1
1 King Bed

Double Room Premium

Sleeps 4
1 Double Bed and 1 King Bed

Single Room Premium With Beach View

Beach view
Sleeps 1
1 Double Bed

Suite Junior With Sea View

Sea view
Sleeps 1
1 King Bed

Single Room Premium With Pool View

Sleeps 1
1 Double Bed

Suite Junior

Sleeps 4
2 Double Beds

Double Room Premium

Sleeps 1
1 Double Bed

Quadruple Room Premium With Beach View

Beach view
Sleeps 4
2 Double Beds

Double Room Premium With Pool View

Sleeps 4
1 King Bed and 1 Double Bed

Suite Junior With Sea View

Sea view
Sleeps 4
1 Double Bed and 1 King Bed

Single Room Premium With Garden View

Sleeps 1
1 Double Bed

Similar properties

Pool

Spa

Free parking

Free WiFi

About the area

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

What's nearby

Playa del Carmen Maritime Terminal - 6 min drive
Quinta Avenida - 6 min drive
Xplor Theme Park - 10 min drive
Playa del Carmen Main Beach - 11 min drive
Xcaret Eco Theme Park - 13 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/20 km

Restaurants

‪Festival Grand Buffet - ‬8 min walk
‪Rosa Roja - ‬5 min walk
‪El Gaucho Steakhouse - ‬5 min walk
‪Cupcake Cafe - ‬6 min walk
‪RIU Yucatan - ‬7 min walk

About this property

Iberostar Waves Tucán - All Inclusive

At Iberostar Waves Tucán - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 10-minute drive of Xplor Theme Park. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Bonsai, one of 8 restaurants, serves Japanese cuisine and is open for dinner. Other highlights at this luxurious property include 2 beach bars, a free kid's club and a fitness centre. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Sailing

Snorkelling

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

- 350 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: 11:00 PM
- Contactless check-in and check-out are available
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11:00 AM
- Contactless check-out
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
- No cots (infant beds)
- Babysitting*
- Free supervised childcare
- Free children's club

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free uncovered on-site self-parking

Other information

- Smoke-free property

Property amenities

Food and drink

8 restaurants
5 bars/lounges
2 beach bars
2 poolside bars
Swim-up bar
Snack bar/deli
Water dispenser

Travelling with children

Children stay for free (see details)
Free children's club
Children's pool
Playground
Free supervised childcare/activities

What to do

On the beach
Tennis
Fitness classes
Yoga classes
Kayaking
Scuba diving
Windsurfing
Shopping
Pool table
Ecotours nearby
Golfing nearby
Snorkelling nearby

Working away

Meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages

Facilities

ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness centre
4 outdoor pools
Bike parking
Full-service spa
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Banquet hall

Accessibility

Wheelchair-accessible
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Smooth flooring in room

Room amenities

Be entertained

Flat-screen television
Satellite TV channels

Home comfort

Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board (on request)

Sleep well

Blackout curtains
Bed sheets provided

Freshen up

Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone
Desk chair

Food and drink

Dining table

Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Composting
Recycling

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bonsai – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.

Mare Nostrum – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.

Uxmal Restaurante – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Reservations are required. Open daily.

La Hacienda – This restaurant only serves dinner. Reservations are required. Open daily.

Tulum – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:

A tax is imposed by the city: MXN 32.57 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

This property uses eco-friendly cleaning products.

This property accepts credit cards, debit cards and cash.

Cashless transactions are available.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Iberostar Tucan

Iberostar Tucan All inclusive

Iberostar Tucan All inclusive Playa del Carmen

Iberostar Tucan Playa del Carmen

Tucan Iberostar

Iberostar Playa Del Carmen

Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico

Iberostar Tucan Mexico

Iberostar Tucan Quetzal

Playa Del Carmen Iberostar

Iberostar Tucan All inclusive All-inclusive property

Iberostar Tucan inclusive l C

Iberostar Tucan All inclusive

Iberostar Tucán All inclusive

Iberostar Waves Tucán All Inclusive

Iberostar Waves Tucán - All Inclusive Playa del Carmen

Iberostar Waves Tucán - All Inclusive All-inclusive property

Frequently asked questions

Does Iberostar Waves Tucán - All Inclusive offer free cancellation for a full refund?

Yes, Iberostar Waves Tucán - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Waves Tucán - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Iberostar Waves Tucán - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Iberostar Waves Tucán - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Iberostar Waves Tucán - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Iberostar Waves Tucán - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (7-min drive) is nearby.

What is there to do at Iberostar Waves Tucán - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, windsurfing and scuba-diving and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Iberostar Waves Tucán - All Inclusive also has 2 poolside bars, 2 beach bars and a sauna, as well as a steam room, a picnic area and a garden.

Are there restaurants at or near Iberostar Waves Tucán - All Inclusive?

Yes, there are 8 on-site restaurants, featuring Japanese cuisine.

What's the area around Iberostar Waves Tucán - All Inclusive like?

Iberostar Waves Tucán - All Inclusive is located on the waterfront in Playacar, a short 19-minute walk from Mayan Ruins of Playacar and 12 minutes' walk from Playacar Beach. Travellers say that the area is walkable and good for families.

Iberostar Waves Tucán - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

4/10 Fair

12 Dec 2024

Tatiana, 2-night trip

Verified Hotels.com guest review

4/10 Fair

29 Sept 2024

Beware

The older gentleman at check in wouldn’t give us our rooms together or on first floor. I had booked 2 rooms, one for my husband and me and one for my daughter, son in law and their baby. We needed to be together to help with the baby. They put us on different floors. Also we needed ground level, we’re 67 and don’t do stairs well. They couldn’t accommodate. He wasn’t very helpful at all. If you book thru a 3rd party (like Hotels.com) you are treated like a second class citizen. You are only allowed certain rooms which face the street or are right off the lobby with lots of noise. Just doesn’t seem right.

Kyla, 5-night family trip

Verified Hotels.com guest review

6/10 Good

20 Sept 2024

The staff overall were friendly, helpful, and hardworking. Other than one occasion where the person checking us in re-checked off soliciation emails upon sign in after i had un-checked those boxes so I wouldn't get unwanted emails - all staff were A . They solicite you to take a "presentation" when you arrive. They say they will compensate you for this with a free massage or $70 USD. The massage is 40 minutes and a standard massage, my wife got this and said it was good. The $70 USD was not cash but "Iberostar dollars" and the equivalent of $70 USD and could be used at check out for incidentals or at one of the gift shops by the pool. There are two other gift shops on site but not sure if they accepted this cash equivalent. The resort itself was nice, though the buildings near the lobby where the rooms were felt older and in need of an update. We also had two cockroaches in our room over the course of our 6 day stay. I think given the location there are simply going to be bugs and this didn't affect my enjoyment but my wife was not happy about it. This is a family resort, but the rooms had lots of opportunities for a toddler to cause trouble or hurt themselves. From the tile and stucko bed board and floors to the mini fridge cabinets that are not lockable or child proof, I found the room overall to not be toddler friendly but maybe kid friendly. There was more than one pool, an adult pool, a kids area, and a beach. Finding seating after 9 am would be a bit of a challenge.

Derek, 6-night family trip

Verified Orbitz guest review

2/10 Poor

17 Sept 2024

The food was horrible the service was same like the food. The pool water are jacuzzi hot. Very good beach.

Lina, 4-night trip

Verified Expedia guest review

10/10 Exceptional

17 Sept 2024

Amazing beachfront with excellent staff and wonderful variety of food and drinks! The buffet restaurants were excellent. We tried all standalone restaurants and we liked the Mediterranean, Italian, and Japanese restaurants. The mini jungle was a pleasant surprise with many different animals wandering the forest. Excellent entertainment crews! Will be back again very soon.

Yat Yee Sally, 6-night romance trip

Verified Expedia guest review

4/10 Fair

12 Sept 2024

The pools looked like they were never cleaned, the adult pool bar top had a bandaid on the counter in the same spot the whole week we were there, clearly they never clean it. The pools were so warm you couldn’t even cool off from the heat. There were so many bugs in the room from ants to cockroaches. I know it’s in the jungle but it’s just not for me. All of the buffets are open to the outdoors and not air conditioned so it was miserable to try and eat without sweating through your clothes. The alcohol is so watered down it took way too many drinks to even feel a buzz, it wasn’t worth it to even drink. I hated that there were no water bottles at the bars either.

Nicole, 6-night trip with friends

Verified Expedia guest review

6/10 Good

5 Sept 2024

Sath, 5-night trip

Verified Expedia guest review

10/10 Exceptional

5 Sept 2024

Stephen, 4-night trip

Verified Expedia guest review

10/10 Exceptional

2 Sept 2024

Ireneusz, 7-night trip

Verified Expedia guest review

10/10 Exceptional

2 Sept 2024

We really enjoyed our stay at Iberostar Túcan. Everyone was very attentive and friendly, the food was very good, entertainment was fresh and interesting every night. We enjoyed our short stay so much that we plan to come back for a longer stay in the Fall!

Christen, 3-night trip with friends

Verified Expedia guest review

10/10 Exceptional

1 Sept 2024

Great place for vacation

Krzysztof, 7-night family trip

Verified Expedia guest review

8/10 Very good

31 Aug 2024

Staff in the restaurants are great. Overall a good place to relax

Qian Tu, 7-night trip

Verified Expedia guest review

10/10 Exceptional

26 Aug 2024

Beautiful, large property in a gated community, amenities did not dissapoint.

Lissette Melissa, 4-night family trip

Verified Expedia guest review

8/10 Very good

25 Aug 2024

The beach inside was dirty, many plants . The bartenders are not trained for preparing drinks, this happens on 3 bars.

MARCELINO, 3-night family trip

Verified Expedia guest review

10/10 Exceptional

24 Aug 2024

Upgraded restaurants since our last visit. The food was great.

Damon Kason, 5-night romance trip

Verified Expedia guest review

10/10 Exceptional

22 Aug 2024

Great experience Everyone very helpful and polite

Barbara, 7-night family trip

Verified Expedia guest review

8/10 Very good

20 Aug 2024

Roiney, 3-night trip

Verified Expedia guest review

8/10 Very good

17 Aug 2024

Beautiful hotel, only thing is some waiters are not that nice

Reina, 5-night romance trip

Verified Expedia guest review

10/10 Exceptional

16 Aug 2024

Allan, 5-night trip

Verified Expedia guest review

10/10 Exceptional

13 Aug 2024

Thank you.we love that resort.

YURIY, 9-night family trip

Verified Expedia guest review

8/10 Very good

13 Aug 2024

The place is really big to get around be prepared to walk allot, its almost impossible to get food from the japanese restaurant.

Andres, 4-night trip

Verified Expedia guest review

6/10 Good

12 Aug 2024

The reasons I gave the hotel a 3 star rating was for the following reasons 1. The rooms are outdated. Even when they are cleaned the rooms still looks dirty 2. Mini fridge in our room didn’t work and beverages were room temperature besides being inside the fridge 3. There are water and ice stations to refill our glass bottle provided to reduce plastic waste. Great idea but ice machine never worked and water tasted horrible 4. Once you arrive to do the check in the staff at the front desk give you a welcome gift but after giving you the gift they want you to attend a 90 min meeting to talk about their new hotels. When we denied and told the lady we don’t want to waist our time she seemed upset and continues to push the meeting for us to attend. The next day they called our room to offer the same meeting and we continued to denied. The staff will continue to push for you to attend telling you they will do a complementary breakfast plush discounts in the hotel. The third day they dropped a paper in front of our door with the same offer/meeting. 5 most of all of the hotel’s restaurants are buffets and one we attended called the smoked house gave us the menus we tried to order but I the end our waiter told us he was going to bring a family style plate with everything in the menu for us to eat. It was 6 of us and the plate was small for the amount of people. They gave us one small plate of salad for 6. The plate of salad was a joke 6. Everything in the hotel’s store is expensi

Thalia, 4-night family trip

Verified Expedia guest review

8/10 Very good

12 Aug 2024

Relaxing!

Jonathan Nicolas, 7-night trip

Verified Expedia guest review

10/10 Exceptional

11 Aug 2024

There was a heavy smoke smell at night.

Vessemil, 6-night family trip

Verified Expedia guest review

10/10 Exceptional

6 Aug 2024

Gabrielle, 4-night trip

Verified Expedia guest review

General property information

Parking	Free
Reasons to Book	Outdoor Pool & Property Cleanliness
Check-In Time	3:00 PM
Check-Out Time	11:00 AM

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Iberostar Waves Tucán - All Inclusive

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Photo gallery for Iberostar Waves Tucán - All Inclusive

Reviews

Excellent

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

View all photos for Premium Room, Accessible

Premium Room, Accessible

Highlights

View all photos for Junior Suite, Oceanfront

Junior Suite, Oceanfront

Highlights

View all photos for Premium Room (Promo)

Premium Room (Promo)

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Premium Room

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View all photos for Premium Room, Beachside

Premium Room, Beachside

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View all photos for Junior Suite

Junior Suite

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View all photos for Junior Suite, Oceanfront

Junior Suite, Oceanfront

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Last room available

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View all photos for Premium Room, Accessible

Premium Room, Accessible

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View all photos for Premium Room, Poolside

Premium Room, Poolside

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Premium Room

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View all photos for Junior Suite

Junior Suite

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View all photos for Junior Suite, Oceanfront (Beach Access)

Junior Suite, Oceanfront (Beach Access)

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View all photos for Premium Room, Poolside

Premium Room, Poolside

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View all photos for Junior Suite, Oceanfront (Beach Access)

Junior Suite, Oceanfront (Beach Access)

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View all photos for Premium Room (Pure Wellness)

Premium Room (Pure Wellness)

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View all photos for Premium Room (Promo)

Premium Room (Promo)

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View all photos for Premium Room, Beachside

Premium Room, Beachside

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View all photos for Premium Room (Pure Wellness)

Premium Room (Pure Wellness)

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View all photos for Premium Room (Tropical View)

Premium Room (Tropical View)

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View all photos for Premium Room (Tropical View)

Premium Room (Tropical View)

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View all photos for Last room available

Last room available

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View all photos for Suite Junior With Sea View

Suite Junior With Sea View

View all photos for Suite Junior

Suite Junior