Crowne Plaza London - Kensington
4-star hotel with restaurant, near Natural History Museum
- Free WiFi
- All (165)
- Fitness/Leisure (1)
- Bar/Dining (30)
- Interior (45)
- Rooms (67)
- Exterior (17)
- Other (5)
Executive Suite, 1 King Bed, Non Smoking - Guest Room
Guest Room
In-Room Dining
Guest Room
Executive Suite, 1 King Bed, Non Smoking - Guest Room
Living Room
Standard Room - Bathroom
Executive Room - Bathroom
Terrace/Patio
Property Grounds
Outdoor Dining
Hotel Bar
Hotel Bar
Restaurant
Restaurant
Restaurant
Lobby Sitting Area
Fitness Facility
Hotel Interior
Hotel Interior
Hotel Interior
Property Amenity
Property Amenity
Property Amenity
Guest Room
Suite, 1 King Bed, Non Smoking - Guest Room
Guest Room
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Exterior
Exterior
Property Grounds
Hotel Bar
Hotel Bar
Restaurant
Breakfast Area
Restaurant
Meeting Facility
Meeting Facility
Ballroom
Club Room, 1 King Bed, Non Smoking - Guest Room
Deluxe Room, 2 Double Beds, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking - Guest Room
Room, 1 King Bed, Accessible, Non Smoking (Wheelchair) - Guest Room
Suite, 1 King Bed, Non Smoking - Guest Room
Terrace/Patio
Property Grounds
Property Grounds
Hotel Bar
Hotel Bar
Restaurant
Restaurant
Restaurant
Meeting Facility
Meeting Facility
Hotel Interior
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Club Room, 1 King Bed, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking - Guest Room
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Exterior
Exterior
Property Grounds
Hotel Bar
Hotel Bar
Restaurant
Restaurant
Restaurant
Meeting Facility
Meeting Facility
Meeting Facility
Guest Room
Suite, 2 Double Beds, Non Smoking - Guest Room
Standard Room - Guest Room
Executive Room - Guest Room
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Exterior
Property Grounds
Terrace/Patio
Hotel Bar
Hotel Bar
Restaurant
Restaurant
Restaurant
Ballroom
Meeting Facility
Meeting Facility
Suite, 1 King Bed, Non Smoking - Guest Room
Deluxe Room, 2 Double Beds, Non Smoking - Guest Room
Suite, 2 Double Beds, Non Smoking - Guest Room
Room, 1 King Bed, Accessible, Non Smoking (Wheelchair) - Guest Room
Club Room, 2 Double Beds, Non Smoking - Guest Room
Property Grounds
Exterior
Hotel Bar
Restaurant
Dining
Restaurant
Meeting Facility
Meeting Facility
Hotel Interior
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Guest Room
Suite, 1 King Bed, Non Smoking - Guest Room
Deluxe Room, 2 Double Beds, Non Smoking - Guest Room
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Restaurant
Hotel Interior
Meeting Facility
Meeting Facility
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Room, 1 King Bed, Accessible, Non Smoking (Wheelchair) - Guest Room
Standard Room - Guest Room
Executive Suite, 1 King Bed, Non Smoking - Guest Room
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Meeting Facility
Meeting Facility
Hotel Interior
Standard Room - Guest Room
Deluxe Room, 2 Double Beds, Non Smoking - Guest Room
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Deluxe Room, 2 Double Beds, Non Smoking - Guest Room
Deluxe Room, 2 Double Beds, Non Smoking - Guest Room
Meeting Facility
Hotel Interior
Meeting Facility
Executive Room - Guest Room
Executive Room - Guest Room
Deluxe Room, 2 Double Beds, Non Smoking - Guest Room
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Meeting Facility
Meeting Facility
Meeting Facility
Room, 1 King Bed, Accessible, Non Smoking (Wheelchair) - Guest Room
Executive Room - Guest Room
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Meeting Facility
Meeting Facility
Meeting Facility
Standard Room - Guest Room
Executive Room - Guest Room
Club Room, 1 King Bed, Non Smoking - Guest Room
Executive Room - Guest Room
Superior Suite, 1 King Bed, Non Smoking - Guest Room
Meeting Facility
Meeting Facility
Meeting Facility
Suite, 1 King Bed, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking - Guest Room
Room, 1 King Bed, Accessible, Non Smoking (Wheelchair) - Guest Room
Standard Room - Guest Room
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Crowne Plaza London - Kensington
Crowne Plaza London - Kensington
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Executive Suite, 1 King Bed, Non Smoking - Guest Room[1/165]
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Amenities
Great amenities
Hotels.com® Rewards
Crowne Plaza London - Kensington
from £126- Executive Room
- Standard Room
- Superior Suite, 1 King Bed, Non Smoking
- Deluxe Room, 2 Double Beds, Non Smoking
- Club Room, 2 Double Beds, Non Smoking
- Club Room, 1 King Bed, Non Smoking
- Superior Suite, 1 King Bed with Sofa bed, Non Smoking
- Suite, 1 King Bed, Non Smoking
- Suite, 2 Double Beds, Non Smoking
- Executive Suite, 1 King Bed, Non Smoking
At a glance
Key facts
Hotel size
- This hotel has 163 rooms
- This hotel is arranged over 6 floors
Check-in and check-out
- Check-in time 3 PM-midnight
- Check-out time is noon
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID required
Travelling with others
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Recent reviews
Superb 9.0 From 1,048 reviews
Good
ok but not as good as it’s been on past visits.
Usually a great stay... but a few issues creeping in! The room, 2 doubles, was smaller than we’ve had before - still a decent size, but with the chair st the desk you couldn’t actually get around to the side of one of the beds. Room service was poor and breakfast in our room annoyingly got bits of the order wrong... nothing major but easy things like ordered brown toast and they sent white, order fruit and fibre cereal and they send Frosties!! Just not paying attention!
Melanie, gb3 night family trip
Exceptional
The reception staff were friendly and helpful. The staff at breakfast were attentive and welciming.
Lee, gb2 night family trip
Fair
great quiet location but room stinks
The location was great and the hotel looked really ood, only thing is the room had such a strong odour that we had to completely spray it when we arrived. We alerted staff to it and they said that they weren't sure what it was and they would freshen the room when we came back. When we came back we opened the door and the smell hit us straight away like it had not been dealt with we couldn't open the window as it had been bolted shut. We then alerted staff again and a colleague came up to spritz the carpet with spray to which it did nothing. We had to stay the night as we could not make alternative arrangements. When leaving we told staff the issue and they said they wouldn't check further customers into the room which annoyed me as I didn't get the same treatment for such a pricey room. It was an uncomfortable stay due to the smell and staff were not helpful but couldn't fault the hotel otherwise. I would return if they were certain I wouldn't be in a room like that one
Zara, gb1 night family trip
Fair
IHG status not valid through Hotels.com
At this particular Crown Plaza, IHG status is rejected if you booked through Hotels.com. This even includes a friendly IHG welcome! That’s right I was not even greeted as an IHG member (Spite Elite) because I made the booking via Hotels.com. Asked to see a manager but never managed to speak to one to ask about the policy at this particular hotel. Be warned! Everything else was great but hotel policy towards IHG member really needs to be readdressed. I for one will NOT be staying here again.
Sun, gb1 night business trip
Very good
Good stay although the beds were small
Simon, gb2 night family trip
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