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1 room, 2 adults

Crowne Plaza London - Kensington

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
100 Cromwell Road, London, England, SW7 4ER, United Kingdom

4-star hotel with restaurant, near Natural History Museum
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The hotel was excellent. Clean and very comfortable. Beautiful outdoor space The only…Sep 2, 2020
  • One night stay for family trip to London. Hotel and service very good. Close to tube and…Mar 10, 2020

Crowne Plaza London - Kensington

from £69
  • Executive Room
  • Standard Room
  • Superior Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Club Room, 2 Double Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Superior Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking

What’s around Crowne Plaza London - Kensington

Landmarks

  • In London City Centre
  • Natural History Museum - 6-minute walk
  • Victoria and Albert Museum - 10-minute walk
  • Kensington Gardens - 11-minute walk
  • Kensington High Street - 12-minute walk
  • Imperial College London - 12-minute walk
  • Royal Albert Hall - 14-minute walk
  • Kensington Palace - 15-minute walk

Getting around

  • London (LHR-Heathrow) 32-min drive
  • London (LGW-Gatwick) 73-min drive
  • London (LCY-London City) 26-min drive
  • Kensington (Olympia) Station 26-min walk
  • London Imperial Wharf Station 4-min drive
  • Battersea Park Station 6-min drive
  • Gloucester Road Underground Station 1-min walk
  • South Kensington Underground Station 10-min walk
  • Earl's Court Station 14-min walk

At a glance

Key facts

Hotel size

  • This hotel has 163 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No on-site parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Sauna
Working away
  • Business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Irish
  • Italian
  • Portuguese
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Umami – This restaurant specialises in Asian cuisine.

Crowne Plaza London - Kensington’s small print

Also known as

  • Crowne Plaza London Kensington Hotel
  • Crowne Plaza London - Kensington Hotel London
  • Crowne Plaza Hotel
  • Crowne Plaza London Kensington
  • Crowne Plaza London Kensington England
  • Crowne Plaza Kensington Hotel London
  • Crowne Plaza London Kensington
  • Crowne Plaza London - Kensington Hotel
  • Crowne Plaza London - Kensington London
  • Crowne Plaza London - Kensington Hotel London

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Full breakfast is offered for an extra charge of GBP 17.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza London - Kensington

  • Does Crowne Plaza London - Kensington offer free cancellation for a full refund?
    Yes, Crowne Plaza London - Kensington does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza London - Kensington?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza London - Kensington?
    Sorry, there's no on-site parking at Crowne Plaza London - Kensington.
  • Are pets allowed at Crowne Plaza London - Kensington?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Crowne Plaza London - Kensington?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Crowne Plaza London - Kensington?
    Yes, there's an on-site restaurant that serves Asian cuisine. Nearby restaurants include Wildwood (3-min walk), The Hereford Arms (4-min walk) and Coco Momo (5-min walk).

Recent reviews

Superb 9.0 From 896 reviews

Exceptional 10.0
Very nice stay and good food for Valentine's!
Natalia on Reception was really polite, helpful and professional, as were all the bar and restaurant staff. The restaurant meal was particularly tasty.
Colin, gb1 night trip
Very good 8.0
Long weekend
Great hotel in great position for lots of london attractions. Close to restaurants tube and waitrose!
Colin, gb3 night trip
Exceptional 10.0
Great
Lovely hotel, really enjoyed our stay!
Niamh, gb1 night trip
Very good 8.0
Very good location for a weekend for the family. Everything was close by and hotel staff very helpful. Hotel was very clean and comfortable!
Lukhbir, gb2 night family trip
Good 6.0
ok but not as good as it’s been on past visits.
Usually a great stay... but a few issues creeping in! The room, 2 doubles, was smaller than we’ve had before - still a decent size, but with the chair st the desk you couldn’t actually get around to the side of one of the beds. Room service was poor and breakfast in our room annoyingly got bits of the order wrong... nothing major but easy things like ordered brown toast and they sent white, order fruit and fibre cereal and they send Frosties!! Just not paying attention!
Melanie, gb3 night family trip
Exceptional 10.0
The reception staff were friendly and helpful. The staff at breakfast were attentive and welciming.
Lee, gb2 night family trip
Fair 4.0
great quiet location but room stinks
The location was great and the hotel looked really ood, only thing is the room had such a strong odour that we had to completely spray it when we arrived. We alerted staff to it and they said that they weren't sure what it was and they would freshen the room when we came back. When we came back we opened the door and the smell hit us straight away like it had not been dealt with we couldn't open the window as it had been bolted shut. We then alerted staff again and a colleague came up to spritz the carpet with spray to which it did nothing. We had to stay the night as we could not make alternative arrangements. When leaving we told staff the issue and they said they wouldn't check further customers into the room which annoyed me as I didn't get the same treatment for such a pricey room. It was an uncomfortable stay due to the smell and staff were not helpful but couldn't fault the hotel otherwise. I would return if they were certain I wouldn't be in a room like that one
Zara, gb1 night family trip
Fair 4.0
IHG status not valid through Hotels.com
At this particular Crown Plaza, IHG status is rejected if you booked through Hotels.com. This even includes a friendly IHG welcome! That’s right I was not even greeted as an IHG member (Spite Elite) because I made the booking via Hotels.com. Asked to see a manager but never managed to speak to one to ask about the policy at this particular hotel. Be warned! Everything else was great but hotel policy towards IHG member really needs to be readdressed. I for one will NOT be staying here again.
Sun, gb1 night business trip
Very good 8.0
Good stay although the beds were small
Simon, gb2 night family trip
Very good 8.0
A pleasant stay in London
I decided to book a more upmarket hotel for the overnight stay in London to ensure that the room would be of a high standard. I was not disappointed. The ‘standard’ room was a decent size with a HUGE double bed and standing lamp, armchair & footstool in the corner. Crowne Plaza has a slogan that it’s the little things that matter (or words to that effect) and they mean it. There’s the usual dressing gown and slippers and a whole range of toiletries. Then there’s the tea and coffee tin that has more than your usual number of supplies and with a chocolate bar too! The bar fridge is also nice to have. The bed and pillows were very comfortable indeed. There’s a lovely garden and bar out back which is a quiet retreat from the hustle and bustle of Cromwell Road. Although the room faced onto Cromwell Road, the traffic noise was barely noticeable. Room service food was tasty and of a good standard. However, when I tried to get their advertised 24-hour room service, there was no reply on any of the phone numbers. When I eventually went down to reception, I was told to go across the road to Tesco Express for food. That was disappointing. As for car parking, I booked a place in the Millenium Hotel parking garage (through JustPark) just around the corner.
Kevan, gb1 night trip

Crowne Plaza London - Kensington

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