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All properties in London, England, United Kingdom
1 room, 2 adults

Great Cumberland Place

4.5-star4.5 stars
20 Great Cumberland Place, London, England, W1H 7DL, United Kingdom

City centre hotel, steps from Marble Arch
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • As a resident unable to buy a drink from the bar, was advised room service only which is…Feb 26, 2020
  • Only complaint was hot water was luke warm in the morningJan 27, 2020

Great Cumberland Place

from £99
  • Standard Twin Room
  • Standard Double Room
  • Deluxe Room, 1 King Bed
  • Standard Single Room
  • Apartment, 1 Bedroom

What’s around Great Cumberland Place

Landmarks

  • In London City Centre
  • Oxford Street - 1-minute walk
  • Marble Arch - 1-minute walk
  • Hyde Park - 2-minute walk
  • Oxford Circus - 15-minute walk
  • Kensington Gardens - 15-minute walk
  • Piccadilly - 15-minute walk
  • London Palladium Theatre - 17-minute walk

Getting around

  • London (LHR-Heathrow) 41-min drive
  • London (LGW-Gatwick) 81-min drive
  • London (LCY-London City) 23-min drive
  • London Paddington Station 17-min walk
  • London Victoria Rail Station 28-min walk
  • London Charing Cross Station 5-min drive
  • Marble Arch Underground Station 1-min walk
  • Bond Street Underground Station 8-min walk
  • Edgware Road Underground Station 12-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do
  • Bicycle rentals nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 1929
  • Lift
Accessibility
  • Assistive listening devices available
Languages Spoken
  • Arabic
  • English
  • Filipino
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Great Cumberland Place’s small print

Also known as

  • Cumberland Hotel London
  • Cumberland Hotel London
  • Cumberland Hotel
  • Cumberland London
  • The Cumberland Hotel London
  • Great Cumberland Place Hotel London
  • Great Cumberland Place Hotel
  • Great Cumberland Place London
  • Hotel Great Cumberland Place London
  • London Great Cumberland Place Hotel
  • Cumberland Hotel
  • Hotel Great Cumberland Place
  • The Cumberland a Guoman Hotel
  • The Cumberland
  • Great Cumberland Place London
  • Great Cumberland Place Hotel
  • Great Cumberland Place London
  • Great Cumberland Place Hotel London
  • Cumberland London
  • Cumberland
  • The Cumberland London, England
  • The Cumberland Hotel London
  • Great Cumberland Place Hotel
  • Great Cumberland Place London
  • Great Cumberland Place Hotel London

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of GBP 50

Late check-out can be arranged for an extra charge of GBP 100

Self-parking costs GBP 50 per day

Parking is available nearby and costs GBP 45 per day

Rollaway beds are available for GBP 50.0 per day

Airport shuttle service is offered for an extra charge of GBP 115 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Great Cumberland Place

  • Does Great Cumberland Place offer free cancellation for a full refund?
    Yes, Great Cumberland Place does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Great Cumberland Place?
    Yes. Self-parking costs GBP 50 per day.
  • Are pets allowed at Great Cumberland Place?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Great Cumberland Place?
    You can check in from 3 PM to 2:00 AM. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 100 (subject to availability).
  • Are there restaurants at or near Great Cumberland Place?
    Yes. Nearby restaurants include Pret a Manger (1-min walk), Spaghetti House (1-min walk) and La Porte des Indes (2-min walk).
  • Is an airport shuttle service offered by Great Cumberland Place?
    Yes, an airport shuttle is available. The charge is GBP 115 per vehicle one-way.

Recent reviews

Good 7.0 From 885 reviews

Very good 8.0
Christmas
It was cold in the room most of the time tried to turn up the heating with no avail ! Sink was dirty !
Angie, gb1 night trip with friends
Exceptional 10.0
Great Cumberland, a nice hotel and great staff.
The front desk staff were excellent throughout, friendly, helpful and always willing to assist. The manager was keen and overall I thoroughly enjoyed my stay, I would go back there again.
Michael, gb1 night trip
Exceptional 10.0
Great place
I'll come back to this hotel, location is great, staff are kind and efficient, the room was great and clean, i loved it
Nagwa, gb5 night trip with friends
Exceptional 10.0
Really good
Neema, gb1 night business trip
Poor 2.0
We have not asked for this to be posted
We are seeking a full refund (NOT a CREDIT NOTE) which a Guoman representative kindly and promptly agreed to. WHY: This was a pre-birthday last-minute surprise for my partner who had a business meeting close by. His colleague were at the sister hotel nearby. Noting the hotels' history I still took a chance. Not to be repeated. Problems there were a few: The room was cold, Turning on the radiator which only went to 28 and was very noisy and did not heat the room. The bottled water for designed for a young child. The bath condiments (albeit it free) were so small and for a child, a far from suitable for one let alone two adults. The corners of the bed repaired with duck-tape. Not professional or worthy of star rating! One light bulb over the bed did not work. No net curtains on the window, despite the room being overlooked by the building across the road. Suggest sockets take USB’s The main issue was the shower which did not work. We were then late as the water was at best tepid, and worst cold. We ran this for 10 minutes before I rang reception, who were less than helpful and need my direction on solutions and next step. I would repeat the suggestion that your staff are more suitably trained. Whilst the service from the repair man was prompt, he could not fix the problem. And by time the matter was escalated and my suggested solution of a new room advanced it was 30 minutes later and too late to be effective. I showered elsewhere!!
gb1 night trip
Good 6.0
Had room overlooking Tottenham Court Road and very noisy all night. Terrible nights sleep and cost £250
Martyn, gb1 night business trip
Very good 8.0
Great location and friendly staff
Great location with easy access to the tube. Very pleasant staff - nothing was too much trouble and they were very willing to make sure the stay was successful! Rooms were clean, bed was comfy and all amenities required were in the room.
Thomas, gb1 night trip
Good 6.0
Dried water marks on ceiling and brown rust water marks under sink. Staff were unfriendly and seemed to be in a rush to get rid of me. Best thing was the location.
Karen, gb1 night trip
Good 6.0
Needs updating!
Basement room, v tired and air con panel hanging off wall. Called maintenance and they arrived within minutes and reattached to wall, but didn’t work properly all night.
Rebecca, gb1 night business trip
Very good 8.0
Excellent location
Location was excellent and walking distance from food, shopping & transport ..the staff were very helpful and accommodating ...will definitely say here again.
Mona, gb1 night family trip

Great Cumberland Place

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