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1 room, 2 adults

The Waldorf Hilton, London

4-star4 stars
Aldwych, London, England, WC2B 4DD, United Kingdom

Luxury hotel with indoor pool, near Covent Garden Market
  • Free WiFi in the lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Value
Value for money could be better

The Waldorf Hilton, London

from £184
  • Room, 1 Queen Bed
  • Twin Guest Room
  • Suite, 1 King Bed (Astor, Four-Poster Bed)
  • Deluxe Room, 1 Queen Bed
  • Executive Room, 1 King Bed (Lounge Access)
  • Junior Suite, 1 King Bed (Lounge Access)
  • Executive Suite, 1 King Bed (Lounge Access)
  • Twin Deluxe Room
  • Superior Room, 1 Queen Bed
  • Room, 2 Double Beds
  • Family Room (For 2 Adults and 1 Child)

What’s around The Waldorf Hilton, London

Top spots nearby

Recommended by this property

  • Covent Garden Market (2-minute walk)
  • Trafalgar Square (8-minute walk)
  • The British Museum (8-minute walk)
  • Coca-Cola London Eye (9-minute walk)
  • Piccadilly Circus (11-minute walk)
  • Big Ben (12-minute walk)
  • Buckingham Palace (18-minute walk)
  • The Shard (23-minute walk)
  • Tower of London (29-minute walk)
  • Hyde Park (30-minute walk)

Getting around

  • London (LCY-London City) 43-min drive
  • London (LHR-Heathrow) 49-min drive
  • London (LGW-Gatwick) 92-min drive
  • London Charing Cross Station 8-min walk
  • London City Thameslink Station 13-min walk
  • London Blackfriars Station 15-min walk
  • Temple Underground Station 6-min walk
  • Covent Garden Underground Station 6-min walk
  • Holborn Underground Station 8-min walk

At a glance

Key facts

Hotel size

  • This hotel has 298 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • No parking

  • Valet parking *

  • Discounted off-site parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1908
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

The Waldorf Hilton, London’s small print

Also known as

  • Waldorf Hilton Hotel London
  • Waldorf Hilton London Hotel
  • The Waldorf Hilton
  • The Waldorf Hilton, London Hotel
  • The Waldorf Hilton, London London
  • The Waldorf Hilton, London Hotel London
  • The Waldorf Hilton, London Hotel London
  • Waldorf Hilton Hotel
  • Waldorf Hilton London
  • Waldorf Hilton
  • Hilton London Waldorf
  • Hilton Hotel Waldorf
  • The Waldorf Hilton Hotel London
  • Waldorf Hotel London
  • The Waldorf Hilton London, England

Policies

Guests must contact this property in advance to reserve connecting/adjoining rooms. Contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking is available for an extra charge

English breakfast is offered for an extra charge of GBP 25 per person (approximately)

WiFi is available in guestrooms for GBP 15 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for GBP 15 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.4 From 694 reviews

Good 6.0
Lovely hotel, great service, very hot room.
Firstly i'll say that this is a lovely hotel, with great service in a great area. However, there were a couple of problems which meant I didn't fully enjoy my stay. When I arrived I noticed a strange smell in the wardrobe. I opened the mini bar and there was a well out of date (over a week) prawn sandwich left by a previous occupant. I rang reception who promptly sent someone to remove it. They were extremely apologetic, offered a room change - which I didn't feel was necessary - and then sent me a lovely bottle of wine to apologise. Great service. In fact every member of staff I dealt with was great. Unfortunately the room was also INCREDIBLY warm. The window was propped open already when I arrived which in retrospect suggests to me that this is a known issue. I had the air conditioning on at maximum and it wasn't enough to cool it down - so much so that I woke up a lot in the night and had to sleep with the duvet off. There was a heated towel rack in the bathroom that I couldn't turn off which made it worse. Lastly, when I came back on the second evening after work, the mini bar had been locked - a cold drink would have been welcome!
Morwenna, gb2 night business trip
Exceptional 10.0
Astor Suite Anniversary Stay
We stayed in the Astor suite to celebrate our anniversary. the staff were incredibly welcoming and checkout was very quick. The room was ready even though we were there a little early and we were able to go up and get comfortable. the room was well presented, clean and had all the amenities you would expect and several you don't, after getting unpacked, we went and had afternoon tea in the exec lounge which was well serviced with sandwiches and scones with cream and jam. after returning to the room we started getting ready for our evening. the bath was lovely and you're able tor relax with a bit of TV whilst you're there. equally, the monsoon shower was fantastic and suitably hot (more of an issue than you'd think in some hotels these days), there is also a good selection of shower products provided. We chose to eat at the hotel restaurant before heading to our show which was excellent. the food was beautifully done and the surroundings were very relaxing. Again the staff here were fantastic and asked us if we were attending a show when they seated us and timings etc. from this they ensured that all the timings for the meal were perfect to allow us to not be rushed but also be finished and paid with time to walk to the venue with a bit of time left over, this was a very nice personal touch and much appreciated because it meant we could really relax. the bed for the night was very comfortable and the curtains blocked out nearly all light, giving a very good nights sleep.
gbRomance trip
Good 6.0
Living on its reputation
Very disappointing as a Waldorf property. Building facade totally obstructed by scaffolding, small and uncomfortable lobby. The heavily promoted special gin tasting experience was so poorly organized (as in not at all) that we finally walked out after 20+ minutes. Staffing for breakfast buffet was inadequate and disorganized, spotty service resulted. Our room actually had three steps in the bathroom — complete with caution tape! Nothing like setting up guests for falls. The kicker was asking for missing towels and receiving one that was extremely dirty. Despite informing the front desk, we received no follow up. So much for the “we make it right” promise! concierge service was variable, with one helpful concierge and one who sent us to an overcrowded bar a long walk away that was primarily populated by people half our age. (We went elsewhere)
us3 night trip
Very good 8.0
Lovely, with a few small bumps
I stayed here over the holidays and found it to be a nice hotel in a good location. I believe I had an accessible room, which made it more roomy than others might have been, esp. the bathroom, which was nice. The staff were very friendly and helpful. A few areas for improvement: The elevators are teeny and one of them was out of order for the entirety of my stay. Given that they are small and slow, this is a big deal. The closet in my room was *insanely* small. I stayed awhile and I had to cram my clothes into it. More room would have been nice. I was given complimentary water (still and sparkling). Not sure if this was because I was a Hilton Honors member. Anyway, I only got the water every so often. Not everyday. Not every other day. It became a game for me to see if I could figure out the pattern. Anyway, it was a nice touch and it would have been nice to have it consistently. To their credit, they did give me a charming Xmas gift consisting of tea, chocolates, mince pies and oranges. They decided to have a fire drill one morning around 10 or 11 am. Apparently there was a sign in the very busy lobby about this, which I obviously missed because it just about gave me a heart attack. I called the front desk to make sure it was a drill because I really didn’t want to evacuate to a cold, wet London street in my bathroom if I could avoid it. Mgmt: next time put a notice under ppl’s doors, k? Their in-room room service menu was hard to use.
Janet , usOther trip
Good 6.0
Great location, but not typical Waldorf standands
Nice facilities for freshening up since we couldn't check in early, but there were several missteps for a place of this quality. Good location near many shops, theaters - room is very small, smaller than any that I've booked in NYC - asked for ice and it never came - tried to order delivery and we were chided for giving the hotel's phone number to the delivery person, even though we called front desk for this since our int'l phone number didn't work on the suggested website -- a good front desk/concierge would have done the work for us - currently undergoing a facelift, so there are no rooms (so we were told) with any sort of view at all -- covered by scaffolding
Elizabeth, us5 night trip

The Waldorf Hilton, London

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