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1 room, 2 adults

Sheraton Grand London Park Lane

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Piccadilly, London, England, W1J 7BX, United Kingdom

Luxury hotel with restaurant, near Piccadilly
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Loved the art deco style of the hotel, decorated perfect for Christmas and very clean.Jan 2, 2020
  • The toilet was running water continually during the night keeping me awake. I was…Dec 22, 2019

Sheraton Grand London Park Lane

from £254
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking
  • Club Suite, 1 Bedroom, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking, Park View
  • Superior Room, 2 Single Beds, Non Smoking
  • Club Suite, 1 Bedroom, Non Smoking
  • Club Room, 1 Queen Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Club Suite, 1 King Bed, Non Smoking (Art Deco)
  • Grand Suite, 1 Bedroom, Non Smoking
  • Grand Suite, 1 Bedroom, Non Smoking

What’s around Sheraton Grand London Park Lane

Landmarks

  • In London City Centre
  • Piccadilly - 1-minute walk
  • Hyde Park - 4-minute walk
  • Green Park - 5-minute walk
  • Buckingham Palace - 8-minute walk
  • St. James Park - 11-minute walk
  • Piccadilly Circus - 13-minute walk
  • Piccadilly Theatre - 14-minute walk

Getting around

  • London (LHR-Heathrow) 40-min drive
  • London (LGW-Gatwick) 81-min drive
  • London (LCY-London City) 22-min drive
  • London Victoria Rail Station 16-min walk
  • London Charing Cross Station 22-min walk
  • London Blackfriars Station 5-min drive
  • Green Park Underground Station 4-min walk
  • Hyde Park Corner Underground Station 5-min walk
  • Piccadilly Circus Underground Station 12-min walk

At a glance

Key facts

Hotel size

  • This hotel has 303 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets stay free (dogs only)

  • 1 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • Business centre
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1920
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • German
  • Greek
  • Irish
  • Korean
  • Spanish
  • Turkish

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Sheraton Grand London Park Lane’s small print

Also known as

  • Park Lane Hotel London
  • Sheraton London Park Lane Hotel England
  • Sheraton Hotel London
  • Sheraton London Park Lane
  • Sheraton Grand London Park Lane Hotel
  • Sheraton Grand London Park Lane London
  • Sheraton Grand London Park Lane Hotel London
  • Sheraton London Park Lane
  • Sheraton Grand London Park Lane Hotel
  • Sheraton Grand London Park Lane London
  • Sheraton Grand London Park Lane Hotel London
  • Park Lane Hotel
  • Park Lane London
  • Park Lane
  • Sheraton Lane Hotel
  • Sheraton London Park Lane
  • Sheraton Lane
  • London Sheraton
  • Park Lane Sheraton

Policies

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs GBP 50.00 per day

Rollaway beds are available for GBP 60.0 per night

Full breakfast is offered for an extra charge of GBP 25 for adults and GBP 12.50 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Grand London Park Lane

  • Does Sheraton Grand London Park Lane offer free cancellation for a full refund?
    Yes, Sheraton Grand London Park Lane does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sheraton Grand London Park Lane?
    Yes. Valet parking costs GBP 50.00 per day.
  • Are pets allowed at Sheraton Grand London Park Lane?
    Yes, dogs stay free, with a limit of 1 per room and maximum weight of 18 kg per pet. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Grand London Park Lane?
    You can check in from 3:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Sheraton Grand London Park Lane?
    Yes, there's an on-site restaurant. Nearby restaurants include Kitty Fisher's (3-min walk), Galvin at Windows (4-min walk) and Da Corradi (4-min walk).

Recent reviews

Very good 8.4 From 265 reviews

Exceptional 10.0
Loved it!
Everything was just fabulous
Wendy, gb1 night trip
Exceptional 10.0
Very nice Hotel, my son and I enjoyed our 1 night stay
Christopher, gb1 night family trip
Very good 8.0
Good experience.
It was a good experience, love the location, love the room. The downside was "noise" coming, and I am only guessing here, from the elevator near my room, that was going on all day to be honest and was irritating. Staff are nice and helpful, room was clean. I only wish the housekeeping give more attention of what the room needs while making it up.
Mohammad, gb1 night family trip
Fair 4.0
Disappointing.
Service poor - no sense of urgency from staff to help. Stayed in a superior room - corridors had hoovers and sheet carts permanently. No need. In the evening and the morning corridors smelt of weed - very strongly. Breakfast was poor - fantastic friendly omelette chef, but had to seek out coffee and tea as no-one was serving. Observed a customer arriving for breakfast at 10.45 turned away, closed at 11.Waited for 15 minutes at empty concierge desk - despite alerting reception to need to see someone.
gb1 night trip
Very good 8.0
Weekend break
A slightly disappointing 5 star. Our first room had damage to wardrobe doors and plaster chipping off corner of walls. Staff did move us not because this was our complaint but because our booking had said our room would have a bath which this room did not. After showing this confirmation to staff on reception they reluctantly gave us an upgrade. This next room was not ready until 6.30 pm which was an inconvenience to us.Only once we settled into our room did our luggage get dropped off even although we had stated earlier in the afternoon that we would like our luggage to be moved to this new room Throughout or two night stay there were always trolleys in our corridor creating an impression of untidiness. On the day of departure housekeeping knocked on our room door waking us up once at 9.30 am and later at 10.30 check out is 12.00 noon. This is a lovely hotel with friendly staff and in a great location. I did not feel it lived up to a service of excellence. .
Lynne, gb2 night family trip
Exceptional 10.0
Very friendly and lovely staffs..
Hanh, gb2 night trip with friends
Poor 2.0
Not 5 star by any standard
We had organised and paid for flowers in the room and this had not been done and they had no record even though they had taken payment. The concierge was terrible it seemed as if everything was too much effort and we should do it ourselves. The room was a disabled access room with no bath which was disappointing and we had paid an extra £60 for a third bed, the bed was right up against the wardrobes, right underneath the television and was effectively a camp bed. Disappointing overall and not helped by the service and attention to detail.
Courtney, gb1 night family trip
Very good 8.0
Art Deco extravaganza with perfunctory service
Fabulous shower, comfortable room design with stylish details. Reception was a little bit like a night club and not terribly welcoming. The signs (e.g. directions to ballroom) were not immediately obvious and the low lighting didn't help.
gb1 night romance trip
Exceptional 10.0
As amazing as you would expect
Amazing deal from hotel.com for a very luxurious hotel. At check in we were given a free upgrade and complimentary drinks.
Brooke, gb1 night romance trip
Exceptional 10.0
Great hotel
Awesome hotel, good location and great welcoming staff. Just a shame our bed sheets were ripped with a big hole in them.
gb1 night trip with friends

Sheraton Grand London Park Lane

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