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1 room, 2 adults

The Park City Grand Plaza Kensington

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Free WiFi
  • Fridge
  • Free parking nearby
18-30 Lexham Gardens, London, England, W8 5JE, United Kingdom

4-star hotel with bar/lounge, connected to the convention centre, near Kensington High Street
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Free WiFi
    • Fridge
    • Free parking nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very good hotel, clean and comfortable. I would definitely stay here againFeb 19, 2020
  • Location room and general hotel were appropriate to the room rate. Say was disappointing…Feb 5, 2020

The Park City Grand Plaza Kensington

from £120
  • Grand Deluxe Double
  • Plaza Executive Double
  • Plaza Executive Triple
  • Family Suite

What’s around The Park City Grand Plaza Kensington

Landmarks

  • In London City Centre
  • Kensington High Street - 10-minute walk
  • Kensington Gardens - 11-minute walk
  • Kensington Palace - 14-minute walk
  • Natural History Museum - 14-minute walk
  • Imperial College London - 16-minute walk
  • Royal Albert Hall - 17-minute walk
  • Victoria and Albert Museum - 18-minute walk

Getting around

  • London (LHR-Heathrow) 30-min drive
  • London (LGW-Gatwick) 70-min drive
  • London (LCY-London City) 26-min drive
  • Kensington (Olympia) Station 21-min walk
  • London Imperial Wharf Station 5-min drive
  • London Shepherd's Bush Station 6-min drive
  • Gloucester Road Underground Station 9-min walk
  • High Street Kensington Station 10-min walk
  • Earl's Court Station 11-min walk

At a glance

Key facts

Hotel size

  • This hotel has 76 rooms

Arriving/leaving

  • Check-in time 2:30 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No parking

  • Free nearby parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
Things to do
  • 24-hour fitness facilities
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Malay
  • Romanian
  • Russian
  • Spanish
  • Urdu

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 52-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

The Park City Grand Plaza Kensington’s small print

Also known as

  • Park City Grand Plaza Kensington Hotel
  • The Park City Plaza Kensington
  • The Park City Grand Plaza Kensington Hotel
  • The Park City Grand Plaza Kensington London
  • The Park City Grand Plaza Kensington Hotel London
  • Park City Grand Hotel
  • Park City Grand Plaza Kensington
  • Park City Grand
  • Parkcity Hotel London
  • The Park City Grand Plaza Kensington Hotel London, England
  • Park City Hotel London
  • The Parkcity Hotel London
  • Parkcity London

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of GBP 15 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Park City Grand Plaza Kensington

  • Does The Park City Grand Plaza Kensington offer free cancellation for a full refund?
    Yes, The Park City Grand Plaza Kensington does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Park City Grand Plaza Kensington?
    No, unfortunately, but there's free parking nearby.
  • Are pets allowed at The Park City Grand Plaza Kensington?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Park City Grand Plaza Kensington?
    You can check in from 2:30 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near The Park City Grand Plaza Kensington?
    Yes. Nearby restaurants include The Devonshire Arms (4-min walk), Builders Arms (6-min walk) and Orjowan (6-min walk).

Recent reviews

Fabulous 8.6 From 797 reviews

Good 6.0
Not very helpful staff
Detailed as accessible, but staff did nothing to support my Mother to access the accessible entrance and fellow guests helped her slowly get out of her wheelchair and down the entrance steps. My parents were staying for a special occasion and the blank card in their room was the extent of the warm welcome and congratulations.
gb1 night trip
Very good 8.0
Nice hotel and great location. Was quoted as a double bed but in reality it just two singles attached together and with a double sheet put over it.
gb2 night trip
Good 6.0
Nice hotel - poor staff
Nice hotel (but a little below my expectations), close to the metro station. The room was big and very clean and the bathroom was spacious and new. A big negative point: unfortunately the majority of the staff (a part the two kind guys we met during our check in) wasn’t friendly at all (they did not even say hello).. I’m sorry but from a 4 star hotel I expect to see more professionalism and friendliness.
Alan, gb2 night trip
Fair 4.0
Disappointing.
Wouldn't call this a 4* hotel. More like 3*. Crack in sink and repaired holes in bath. Windows not in good condition. They supplied an iron which when we used it, fused the TV and lamp. Also, they don't supply bottled water on consecutive nights - just the first. Restaurant was awful. My husband ordered fish and chips and it came with fish and hash browns as they had no chips! We didn't chance it for breakfast so went elsewhere to eat.
Annette, gb2 night trip
Exceptional 10.0
good hotel
This is the fourth time we have stayed here, it’s quiet, reasonable £ for London, Nothing to complain about
Jd, gb2 night trip
Very good 8.0
Comfortable, large and quiet room.
Good value. Comfortable, quiet and decent sized room. Perfect for a short stay.I didn't use the facillities so cant comment on them.
Ross, gb1 night trip
Very good 8.0
Comfortable
Clean and comfortable. Staff were polite and friendly, the room was decent and comfortable. There are missing a few little touches such as a bathrobe, toothbrush, little things like that. But for our one night stay, it had what we needed. Very convenient location as well - you can get a decent night’s sleep here.
Mariam, gb1 night trip with friends
Exceptional 10.0
Large room, great staff!
Beautiful large room. Loved the stairs leading to closet and bathroom. Staff were nice and we had a nice meal at Malaysian restaurant. Will definitely return!
gb1 night trip
Poor 2.0
Air conditioning not working to the room was very hot, told "just to open a window"
gb1 night family trip
Fair 4.0
Dissapointing
Room very noisey - traffic noise from outside the hotel, banging doors and clicking lift from inside. Room unbearably hot on the first night but fixed on 2nd day when maintenance switched the AC back on. Bar closed at 11pm even over the weekend. Staff hardly said a word to us over our 4 day stay. Got a deal so £100 a night not bad for Kensington but not worth a penny more (deffo not worth £180+ sometimes charged)
James, gb4 night trip

The Park City Grand Plaza Kensington

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