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Novotel London Waterloo

4.0 star property
4-star hotel with restaurant, near London Eye

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Novotel London Waterloo

Photo gallery for Novotel London Waterloo

Exterior
Executive Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served
Exterior
Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Novotel London Waterloo

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
113 Lambeth Road, London, England, SE1 7LS
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Conference centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Daily housekeeping

Room options

Executive Room, 1 Queen Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 Queen Bed (Executive)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed (Premium)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Twin Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About this area

What's nearby

  • In London City Centre
  • Westminster Abbey - 13 min walk
  • London Eye - 14 min walk
  • Big Ben - 15 min walk
  • Trafalgar Square - 24 min walk
  • Buckingham Palace - 27 min walk
  • Leicester Square - 28 min walk
  • Piccadilly Circus - 31 min walk
  • Covent Garden Market - 31 min walk
  • The Shard - 33 min walk
  • St. Paul's Cathedral - 36 min walk

Getting around

  • London (LCY-London City) - 40 min drive
  • Heathrow Airport (LHR) - 45 min drive
  • London (LTN-Luton) - 48 min drive
  • Gatwick Airport (LGW) - 82 min drive
  • Vauxhall Station - 14 min walk
  • London Waterloo Station - 15 min walk
  • London (QQW-Waterloo Train Station) - 15 min walk
  • Lambeth North Underground Station - 9 min walk
  • Waterloo Underground Station - 16 min walk
  • Westminster Underground Station - 16 min walk

Restaurants

  • Sapori - 9 min walk
  • Royal Festival Hall - 19 min walk
  • Paladar - 15 min walk
  • Flat Iron - 5 min drive
  • Po Cha - 11 min walk

About this property

Novotel London Waterloo

When you stay at Novotel London Waterloo, you'll be within a 15-minute walk of London Eye and Westminster Abbey. Guests can visit the fitness centre for a workout or grab a bite to eat at Elements, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a snack bar/deli. Fellow travellers say good things about the overall property condition and sightseeing. Public transportation is close by: Lambeth North Underground Station is only 9 minutes on foot.

Languages

English, French, German, Italian, Portuguese, Romanian, Slovak, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 187 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 24 per night)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Babysitting (surcharge)
  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Arcade/games room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Elements – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 21 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 50 (subject to availability)
  • Housekeeping is available for an additional fee

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 15 per night
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self-parking costs GBP 24 per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Frequently asked questions

Does Novotel London Waterloo offer free cancellation for a full refund?
Yes, Novotel London Waterloo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel London Waterloo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel London Waterloo?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night, and there's also a deposit of GBP 15 per night. Service animals are exempt from fees.
Is parking offered on site at Novotel London Waterloo?
Yes. Self-parking costs GBP 24 per night. Electric car charging is available.
What are the check-in and check-out times at Novotel London Waterloo?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Novotel London Waterloo and nearby?
Novotel London Waterloo has a fitness centre and an arcade.
Are there restaurants at or near Novotel London Waterloo?
Yes, there's an on-site restaurant, Elements.
What's the area around Novotel London Waterloo like?
Novotel London Waterloo is in London City Centre, a short 9-minute walk from Lambeth North Underground Station and 14 minutes' walk from London Eye.

Reviews

8.6

Fabulous

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely place to stay
The staff were really friendly, polite and helpful. We would definitely come back here. Thank you for a lovely stay. The room was great and breakfast delicious
Elizabeth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a very pleasant stay at the Novotel Waterloo. The staff were very helpful and the food and accommodation was excellent. Would definitely stay again.
Lucy, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Clean but room for improvement
Fridge in the room was not working when we arrived and smelled really strongly of bananas, however it was fixed quickly. Room service walked in to our room several times without knocking and woke us at 8:45 on our last day to make sure we were checking out.
Ian, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Neil, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice modern hotel in central location
Great central location. Within walking distance of houses of parliament and the London Eye. We walked to Picadilly to see a show and back again. Lovely modern hotel - our room was really nice. Had a bowl of soup in the dining room which was nice, although a bit expensive. Reception staff were friendly and helpful. Will stay there again when we return to London.
Carolyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Penny, 1-night trip
Verified Hotels.com guest review

6/10 Good

Carly, 1-night family trip
Verified Hotels.com guest review