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3 rooms, 3 adults

Hotel Indigo London-Paddington

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
16 London Street, Paddington, London, England, W2 1HL, United Kingdom

4-star hotel with restaurant, near Hyde Park
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • A nice hotel in a great location. The rooms were clean, modern and quiet. Staff were good…Feb 10, 2020
  • Very happy with my stay overall. Room was clean with large comfortable bed, a range of…Feb 4, 2020

Hotel Indigo London-Paddington

from £85
  • Standard Room, 1 Double Bed, Non Smoking (Compact Double)
  • Standard Twin Room, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Room, Accessible (Roll-In Shower)
  • Standard Room, 1 Queen Bed, Non Smoking
  • Superior Room, Non Smoking
  • Standard Room
  • Superior Room, 1 Queen Bed, Non Smoking, Patio

What’s around Hotel Indigo London-Paddington

Landmarks

  • In London City Centre
  • Hyde Park - 7-minute walk
  • Kensington Gardens - 7-minute walk
  • Oxford Street - 14-minute walk
  • Marble Arch - 15-minute walk
  • Queensway - 17-minute walk
  • Kensington High Street - 20-minute walk
  • Madame Tussaud's Wax Museum - 20-minute walk

Getting around

  • London (LHR-Heathrow) 42-min drive
  • London (LGW-Gatwick) 83-min drive
  • London (LCY-London City) 25-min drive
  • London Paddington Station 2-min walk
  • London Kilburn High Road Station 5-min drive
  • London South Hampstead Station 5-min drive
  • Paddington Underground Station 1-min walk
  • Paddington (Circle and Hammersmith & City lines) Station 6-min walk
  • Lancaster Gate Underground Station 7-min walk

At a glance

Key facts

Hotel size

  • This hotel has 64 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1850
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Romanian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Digital TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hotel Indigo London-Paddington’s small print

Also known as

  • Hotel Indigo London-Paddington
  • Indigo London-Paddington
  • Hotel Indigo London-Paddington England
  • Indigo London Paddington
  • Hotel Indigo London-Paddington Hotel
  • Hotel Indigo London-Paddington London
  • Hotel Indigo London-Paddington Hotel London
  • Hotel Indigo London-Paddington Hotel London

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines and the Safe Travels (WTTC - Global) sanitisation guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Indigo London-Paddington

  • Does Hotel Indigo London-Paddington offer free cancellation for a full refund?
    Yes, Hotel Indigo London-Paddington does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Indigo London-Paddington?
    Sorry, there's no parking at Hotel Indigo London-Paddington.
  • Are pets allowed at Hotel Indigo London-Paddington?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Indigo London-Paddington?
    You can check in from 2 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Indigo London-Paddington?
    Yes, there's an on-site restaurant. Nearby restaurants include Mughal's (1-min walk), San Marco (1-min walk) and Ya Hala (1-min walk).

Recent reviews

Very good 8.4 From 311 reviews

Good 6.0
Friends Weekend
The hotel is very well located for Paddington station. The rooms are very compact even with a Queen bed booking and the shower was not good, difficult to use and ran out of hot water on morning two. The service at reception was good and the staff attentive. The bar and restaurant area looked good.
Joanne, gb2 night trip
Exceptional 10.0
Stylish and restful break in central location
We had a room on the 4th floor - not only was it well designed and beautifully furnished, but it was so quiet it was hard to believe we were staying on a busy London street only a stroll from Paddington station. The staff were friendly, helpful and efficient and the breakfasts were excellent. The hotel is close to many restaurants and bars as well as being super convenient to Paddington and the Heathrow Express. Recommend wholeheartedly.
Aileen Ann, gb2 night trip
Exceptional 10.0
Little Gem in Paddington
Room wasn't ready on arrival due to someone having a late check out but we were offered complimentary drinks as we had to wait for it to be cleaned (which was for only 30 minutes) and as not in a rush wasn't a problem but a welcome gesture after our journey. Staff were welcoming, polite and friendly. Room was very clean with modern décor and was also nice and quiet. Bed although rather high it was very comfortable - we both slept like a log, which isn't like us as usually when staying in hotels due to noise and sleeping in a different bed we don't tend to get quality sleep - but this was the best nights sleep in a hotel we have had in years. Complementary drinks in the fridge. Breakfast was very nice. Lovely little hotel. Would definitely stay again when we travel to London. Hotel conveniently located very close to Tube station. It was a shame we weren't able to stay longer as would have happily stayed there for a few days. Looking forward to next time.
Ruth, gb1 night romance trip
Very good 8.0
Helpful staff
Hotel and staff were great. Room was very small and plug points not located near mirrors however a small mirror was provided.
Claire, gb1 night romance trip
Good 6.0
Convenient and decent but not great
First the good: the staff was very friendly and mostly (but not always) helpful; the hotel was clean and well-maintained; the bed was very comfortable - we slept great in it. The location is very convenient to Paddington station (which is why we chose it), on a fairly busy street with lots of ethnic restaurants, food stores and convenience/souvenir type stores - none of them high-end stuff. Did not feel unsafe at all. Now the not-so-good: there's no way around it - these rooms are small. You can call them comfy or cozy or what-does-it-matter-because-we-only-sleep-in-the-room or whatever, but they are small. Not really enough space to more around without getting in each other's way. It's good that you're not hanging out in the room, because there's no room to hang out. And the bathroom is also small, with no counter space to keep your toiletries or places to put things or clothes while you're showering (forget baths - not nearly enough room for a bathtub). Speaking of bathrooms, the sink was very poorly designed, with the position of the faucet forcing you to put your hands underneath it in such a way that the water would shoot out of the faucet, bounce off your hands, and easily clear the edge of the sink basin, thereby soaking everything around the sink, including whatever items you managed to tuck onto the extremely limited space right around the sink. Just an annoyance, really, but a repeated one. Lots of choices here, so maybe a different one next time.
Michael, gb5 night romance trip
Fair 4.0
Booking Mix Up - not what I bought and paid for
On arrival to the hotel ( late at night ) I was told it was booked out and there were no rooms available. I showed my Expedia confirmation of payment for £299 but they had no rooms. After some delay they gave me a room in the adjoining Mercure Hotel . However this was a small twin room with no window and not what I had booked. There was no compensation offered and no value for money
rory, gb1 night business trip
Exceptional 10.0
Excellent stay
Great stay. The staff were all so friendly and helpful. Ideal location close to Paddington station. The room was clean and well appointed. Will definitely go back.
Ruth, gb1 night trip with friends
Exceptional 10.0
convenient and comfy
Great location by Paddington station, 2 mins walk if that. lots of restaurants near by. comfy bed and nice hotel
Samantha, gb1 night business trip
Fair 4.0
Disappointing.
Good location. Poor wifi Room simply not large enough for 2 people with luggage. We had nowhere to store luggage or, even pass each other in room. Towel rail was so hot that my wife burnt her hand quite badly... 'mentioned this' to reception who's first reply was... "you can adjust it"... I would have thought a thermostat would have been more appropriate but, there you go....
Nick, gb1 night romance trip
Exceptional 10.0
Inexperience in check in. Told we had breakfast included, then not then yes. No voucher provided for breakfast, had to ask.
Andrew, gb1 night romance trip

Hotel Indigo London-Paddington

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