See all properties

Ockenden Manor Hotel & Spa

4.0 star property
Hotel with spa, near Borde Hill Garden

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ockenden Manor Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Lobby
Exterior
Room (Sussex) | Egyptian cotton sheets, premium bedding, desk, free cots/infant beds
Breakfast, lunch, dinner served; local cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Steam room
  • Room service
  • Massage/treatment rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is £232
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | Egyptian cotton sheets, premium bedding, desk, free cots/infant beds

Junior Suite (Spa)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Sofa bed - double
Premium bedding
Private bathroom
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Feature)

Double Room (Feature) | Egyptian cotton sheets, premium bedding, desk, free cots/infant beds

Double Room (Feature)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Feature)

Suite (Feature) | Egyptian cotton sheets, premium bedding, desk, free cots/infant beds

Suite (Feature)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Sussex)

Room (Sussex) | Egyptian cotton sheets, premium bedding, desk, free cots/infant beds

Room (Sussex)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Cuckfield)

Egyptian cotton sheets, premium bedding, desk, free cots/infant beds

Room (Cuckfield)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Room

Cosy Room | Egyptian cotton sheets, premium bedding, desk, free cots/infant beds

Cosy Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Alexander House And Utopia Spa

Pool
Spa
Pet-friendly
Free parking
8.6 out of 10, Excellent, (429)
The price is £200
includes taxes & fees
23 Dec - 24 Dec
Alexander House And Utopia Spa
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Ockenden Lane, Cuckfield, Haywards Heath, England, RH17 5LD

What's nearby

  • Ockenden Manor Spa - 1 min walk
  • Nymans - 7 min drive
  • Bolney Estate Winery - 7 min drive
  • Hickstead All England Jumping Course - 10 min drive
  • Wakehurst Place - 11 min drive

Getting around

  • Gatwick Airport (LGW) - 28 min drive
  • Heathrow Airport (LHR) - 74 min drive
  • Haywards Heath Balcombe Station - 7 min drive
  • Burgess Hill Wivelsfield Station - 7 min drive
  • Burgess Hill Station - 8 min drive

Restaurants

  • ‪The Wheatsheaf Inn - ‬12 min walk
  • ‪Taste at the Rose and Crown - ‬7 min walk
  • ‪Beech Hurst Harvester - ‬3 min drive
  • ‪Miller & Carter - Haywards Heath - ‬4 min drive
  • ‪Burrell Arms - ‬5 min drive

About this property

Ockenden Manor Hotel & Spa

Ockenden Manor Hotel & Spa is a great choice for a stay in Haywards Heath. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or manicures and pedicures. Other highlights include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers love the helpful staff.

Languages

English, French, Italian, Romanian, Spanish, Ukranian

At a glance

DONE

Hotel size

    • 28 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:30 PM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Renovations and closures

The property is closed between 23 December and 27 December.
The property is closed: New Year's Eve.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 30.00 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Ockenden Manor Hotel Spa Haywards Heath
Ockenden Manor Spa Haywards Heath
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Ockenden Manor & Spa
Ockenden Manor Hotel And Spa
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex
Ockenden Manor Hotel Haywards Heath
Ockenden Manor Haywards Heath
Ockenden Manor Hotel & Spa Hotel
Ockenden Manor Hotel & Spa Haywards Heath
Ockenden Manor Hotel & Spa Hotel Haywards Heath

Frequently asked questions

Is Ockenden Manor Hotel & Spa currently open?
The property is closed between 23 December and 27 December.
Does Ockenden Manor Hotel & Spa offer free cancellation for a full refund?
Yes, Ockenden Manor Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ockenden Manor Hotel & Spa?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Ockenden Manor Hotel & Spa?
Yes, pets are welcome. There's a charge of GBP 30.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Ockenden Manor Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Ockenden Manor Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Ockenden Manor Hotel & Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Ockenden Manor Hotel & Spa also has a steam room and spa services, as well as a garden.
Are there restaurants at or near Ockenden Manor Hotel & Spa?
Yes, there's an on-site restaurant that offers local cuisine.
What's the area around Ockenden Manor Hotel & Spa like?
Ockenden Manor Hotel & Spa is located a short 1-minute walk from Ockenden Manor Spa.

Ockenden Manor Hotel & Spa Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely hotel and spa
We had an amazing time at Ockenden, our second visit there and we'll definitely come back again! We had an upgrade for my husdand's birthday so the room was amazing and complimentary fizz on arrival as well. Such a lovely place and had a lovely relaxing time in the spa.
Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Dinner was lovely, great wine choices, super to see a large selection of local wines. Spa pools areas wonderful. Shower in our room (Lily) was rubbish, water not hot enough, glass door didn’t open and water pressure not good. Pillows very disappointing, so flat and uncomfortable, couldn’t see any extra in room.
Glenn, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We thoroughly enjoyed our stay at this beautiful old Manor House. The staff were so helpful, courteous and conscious of our needs because my husband has a little difficulty walking. Our room was a lovely bright room overlooking the garden and extremely comfortable. We would not hesitate to recommend The Ockenden Manor.
Celia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisette, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent Would come again.
David, 1-night romance trip
Verified Expedia guest review

8/10 Very good

K, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, evening meal and breakfast were very good. Spa also very nice. Good package price. Keep up the good work
James, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome one night stay! Very relaxing !
David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

William, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We visited recently for our anniversary. The room was wonderful, super quaint and a good size for what we needed for a few days. The staff around the hotel were incredibly polite, friendly and always ready to help. Nothing was too much trouble whether it was minor changes on the cooked breakfast menu, or ordering us a taxi to the local vineyard. The location is excellent with walks nearby and the centre of the village is barely 2 minutes walk, yet the hotel is in a quiet back road with no noise. It meant we had choice of where to eat (hotel or village) and we mi ded it up during our stay. The hotel restaurant is lovely - small, yet doesn't feel cramped or noisy. We enjoyed breakfast on the terrace one morning, which was lovely, overlooking the gardens. The spa is fantastic - the staff are really helpful, and food and drinks are available throughout the day. We visited the spa a couple of days, and spent a full day there which was really enjoyable as the facilities are excellent both inside and outside. We both also enjoyed a lovely massage. This was not our first time at Ockenden, but we were only passing through last time, so it was wonderful to spend a few nights here.
Julia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay at Okendon Manor Hotel, it is a beautiful period property, with a lot of character, a stunning traditional English garden, a great fine dining restaurant and one of the best spas I've been to. What more can you ask for for a relaxing getaway? Highly recommended!
Nicholas, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very hospitable staff and friendly atmosphere at the hotel and spa. Delicious food in the restaurant too Thank you Ockenden
Clare, 1-night family trip
Verified Expedia guest review

8/10 Very good

Country house luxury
Fantastic dinner - beautiful food. Excellent spa. Good attention to detail and a very sympathetically updated old house. Lovely staff.
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel and staff
Malcolm Gordon, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Really nice spot in the centre of the lovely little village of Cuckfield, the staff were really friendly and accommodating and the room we stayed in had a lot of nice character. The meal was really excellent and we were cared for to the nth degree. The spa facilities were pretty standard but everything you'd expect was there including a coffee machine to make a whole array of nice coffee drinks.
James, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tracey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful time
We had such a wonderful time!!!
Camilla, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A very relaxing break
We have stayed previously but this was our first time staying above the spa. The room was fantastic. Great views, very comfortable bed, very clean and spacious. The service from all the staff we encountered was excellent, couldn’t have been more helpful. Restaurant food was delicious. Massage and facials were also excellent. We have come away feeling very relaxed.
Martin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel- not very family friendly
The check in was very easy, the hotel was clean and nicely decorated. Unfortunately te spa (jacuzzi) was broken so we could not use it. We use the rest of the facilities but we discovered that children are only allowed 2 hours of the entire day! The restaurant did not have children’s menu, however they offered to do sausages and mash or burger however as our daughter is vegetarian we had to go and look for a restaurant. The worst thing was the inflatable bed they put in the bedroom for our daughter, which what you expect if you are glamping and not in a manor hotel well over £300 a night! Very disappointed, we had a terrible night sleep because of this as our daughter could not sleep.
Quentin, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

One night spa stay post Christmas we were hoping for a relaxing break. The room 'Master' suite was absolutely beautiful and part of the old building. It was also decorated for Christmas which was a lovely touch. This was the highlight of our trip sadly it was downhill from here. The jacuzzi and outdoor hot tub were not working. With rainy cold weather we were looking forward to this and we're very disappointed. There was no offer of compensation for this which ruled our half the spa. The pool was nice but 5 mins into our swim was full of children who were loud and splashing, if the hot tub had been working we could have escaped outside. Our treatments which were 1hr massages only lasted 40 minutes. They included a consultation and time to get undressed. We arrived 20 mins early so we could avoid this and for £130 per massage felt completely ripped off. Dinner was very average and overpriced. The only dish we fancied on a £69 menu had a £10 supplement. The meal with a bottle of wine cost us over £200. I was astonished and again disappointed. The bar had no atmosphere no music or staff. Breakfast was OK. Overall a 1 night stay for use of a basic pool and average meal cost over a thousand pounds. I have no problem paying this for something special with great food and service but this trip fell very short
Verified Expedia guest review

10/10 Exceptional

Nicholas, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ruth, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely country retreat. Hotel is well kept, clean and has all the amenities you need. Lovely restaurant serving good quality food and most of all staff are super friendly and professional.
Shahram, 1-night family trip
Verified Expedia guest review