DoubleTree by Hilton Harrogate Majestic Hotel & Spa
Located near a train station, DoubleTree by Hilton Harrogate Majestic Hotel & Spa is a great choice for a stay in Harrogate. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and Carters serves breakfast, lunch and dinner. Other features of this eco-friendly hotel include an indoor pool, a bar/lounge and a health club. Fellow travellers say great things about the comfortable beds and helpful staff.
Languages
English, Hungarian, Italian, Polish
At a glance
Hotel size
184 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 45 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Wi-Fi (speed: 25+ Mbps) in rooms*
Parking
Uncovered on-site self-parking (GBP 15 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
24-hour room service
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Fitness classes
Golfing nearby
Working away
14 meeting rooms
Conference centre (157 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Romance packages
Facilities
Built in 1901
Safe-deposit box at front desk
Garden
Picnic area
Terrace
24-hour fitness centre
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic drinking straws
Reusable tableware only
Banquet hall
Victorian architecture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Grab bar in shower
Well-lit path to entrance
Room amenities
Be entertained
49-inch LCD TV
Satellite TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Travel cot
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Wireless Internet access (surcharge) (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Spa
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Carters – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Frederick's – This cocktail bar serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
WiFi is available in guest rooms for GBP 9.99 per 24-hour period (rates may vary)
Full breakfast is offered for an extra charge of approximately GBP 16.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 30 per pet, per stay
Parking
Uncovered self-parking costs GBP 15 per night with in/out privileges
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the heated pool
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed facilities fee covers access to the spa and indoor pool for 120 minutes per person.
Children under 17 years old are allowed in the pool from 7 AM to 9 AM, and 5 PM to 7 PM.
Also known as
Majestic Harrogate
Majestic Hotel Harrogate
The Majestic Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Harrogate
Frequently asked questions
Does DoubleTree by Hilton Harrogate Majestic Hotel & Spa offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Harrogate Majestic Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Harrogate Majestic Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Harrogate Majestic Hotel & Spa?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 45 kg per pet. There's a charge of GBP 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Harrogate Majestic Hotel & Spa?
Yes. Self-parking costs GBP 15 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Harrogate Majestic Hotel & Spa?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at DoubleTree by Hilton Harrogate Majestic Hotel & Spa and nearby?
On-site recreation at DoubleTree by Hilton Harrogate Majestic Hotel & Spa includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. DoubleTree by Hilton Harrogate Majestic Hotel & Spa also has an indoor pool, a 24-hour fitness centre and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near DoubleTree by Hilton Harrogate Majestic Hotel & Spa?
Yes, there's an on-site restaurant, Carters.
What's the area around DoubleTree by Hilton Harrogate Majestic Hotel & Spa like?
DoubleTree by Hilton Harrogate Majestic Hotel & Spa is in Harrogate City Centre, a short 4-minute walk from Royal Hall and 5 minutes' walk from Turkish Baths and Health Spa.
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
21 Dec 2024
Helen
Helen, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 Dec 2024
Poor house keeping
The housekeeping is poor. The is no shower gel in the bathroom! I have to call to fill up. Even so took a long time
Ping T
Ping T, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Vera
Vera, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Perfect
Great stay! Close to everything and the rooms are huge
Knops
Knops, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Weekend in Harrogate
Very friendly staff, great facilities and right in the centre of town
Lee
Lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Christmas night treat
Nice and warm hotel. Pool facilities very good. Breakfast excellent. Will return again.
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Mr Samuel
Mr Samuel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Dec 2024
Graham
Graham, 1-night trip
Verified Hotels.com guest review
6/10 Good
11 Dec 2024
Not a great experience at all
Sadly the hotel was overcrowded the first night with a special event. The atmosphere was pretty chaotic and not the “spa” type experience you’d expect. Also the wine glasses were filthy, I had to ask for a new glass 3 times as all were dirty. Not ideal.
The spa pool was cold and jacuzzi not working also we were only given a very short “complimentary” period to be able to use the spa facilities and weren’t given spa robes /towel or slippers/flip flops. We only used the facilities for 15mins as we’re quite disappointed with it overall. Definitely wouldn’t pay extra to use these facilities.
Tamara
Tamara, 2-night trip
Verified Hotels.com guest review
4/10 Fair
10 Dec 2024
Dreadful service in the restaurant
The service in the dining room for the evening meal was poor, unprofessional and on one occasion rude. The temperature in the dining room was cool and when we mentioned this to the staff member taking us to the table responded by telling us “you can’t please everyone!”. We had to wait 20 from being seated for someone to take our drinks order. When the waitress eventually stopped talking to an off duty colleague she was very off hand even rudely corrected my pronunciation of a menu item. There was at least 20-30 minutes between courses. Two of the 4 mains arrived first the the other two mains were not we ordered so the waiter then wandered around the room to find who had ordered them before returning to the kitchen to get the correct order. Following completion of our mains it was at least 35 minutes before someone came to remove the dirty dishes but left one, saying he would be back but failed to return. We had to eventually try to attract the attention of a staff member to be given a desert menu and he made a flippant remark about how busy he was as an excuse for not giving us one earlier. We then had to wait even longer when we asked for the bill as the waitress was again having a conversation with her colleagues rather than attending to guests. So overall a very poor experience and obviously declined to pay the service charge.
We did report this to the front of house manager on duty who said she would pass on our observations to the management team but no response
Peter.
Peter., 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Beautiful
Amazing stay, love it every time we come. We come every December as a yearly tradition
Holly
Holly, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 Dec 2024
Room was very underwhelming
The room was for someone with disabilities as we had emergency pull cords and the sink was just above knee height.
Windows didn’t close properly so could hear the wind whistling through. The staff used toilet paper to stop the draft. And after the morning shower we had a smell of drains in the room. Not very good value for the money.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Lovely hotel. Rooms are very comfortable and clean. Staff are very polite, friendly and helpful. Breakfast was delicious. Wish could stay more often.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Nice hotel in a great location
Nice hotel in a great location. The staff were nice and friendly and help full.
The gym is small which was the only down point.
Mark
Mark, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Lorraine
Lorraine, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
2 Dec 2024
The rooms are very tied and a bit noisy
Christopher
Christopher, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
Angus
Angus, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
24 Nov 2024
Disappointing and poor condition.
Room was dirty, chairs where covered in make up, the shower was blocked, we booked the superior king double room, should have had two king beds only had one and a small double. The food was cold or raw. Poor service overall very disappointed for a double tree.
Alex
Alex, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
Wonderful stay in a historic hotel, excellent spa facilities
Adam
Adam, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 Nov 2024
Lynne
Lynne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
Colin
Colin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
nicholas
nicholas, 3-night business trip
Verified Hotels.com guest review
6/10 Good
13 Nov 2024
Chris
Chris, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Nov 2024
Perfect base
Great hotel and fab price. Spa and breakfast excellent addition. Would stay again