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1 room, 2 adults

The Kensington Hotel

5-star5 stars
109-113 Queens Gate, South Kensington, London, England, SW7 5LR, United Kingdom

Luxury hotel with restaurant, near Natural History Museum
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • A wonderful property with highly attentive staff centrally located for cultural stops…Jan 19, 2020
  • Well located nice hotel in South Kensington. 5 minute walk from South Kensington Tube…Dec 11, 2019

The Kensington Hotel

from £300
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 2 Double Beds
  • Classic Room, 1 King Bed
  • Classic Room, 1 Queen Bed
  • Classic Room, 2 Single Beds
  • Suite (The Brompton Suite)
  • Room (Cosy)
  • Suite (The Knightsbridge Suite)
  • Luxury Studio Suite, 1 King Bed
  • Studio Suite, 1 King Bed
  • Studio Suite, 1 King Bed

What’s around The Kensington Hotel

Landmarks

  • In London City Centre
  • Natural History Museum - 6-min walk
  • Victoria and Albert Museum - 9-min walk
  • Royal Albert Hall - 14-min walk
  • Hyde Park - 16-min walk
  • Harrods - 17-min walk
  • Buckingham Palace - 40-min walk
  • Science Museum - 10-min walk

Getting around

  • London (LGW-Gatwick) 73-min drive
  • London (LHR-Heathrow) 33-min drive
  • London (LCY-London City) 26-min drive
  • Kensington (Olympia) Station 4-min drive
  • London Imperial Wharf Station 4-min drive
  • London Victoria Rail Station 5-min drive
  • South Kensington Underground Station 4-min walk
  • Gloucester Road Underground Station 7-min walk
  • Earl's Court Station 18-min walk

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • 24-hour business centre
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1870
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch Smart televisions
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Town House at Kensington – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The K Bar – On-site wine bar. Open daily.

The Kensington Hotel’s small print

Also known as

  • Kensington Hotel
  • The Kensington Hotel Hotel
  • The Kensington Hotel London
  • The Kensington Hotel Hotel London
  • The Kensington Hotel Hotel
  • The Kensington Hotel London
  • The Kensington Hotel Hotel London

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between GBP 11 and GBP 30 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Kensington Hotel

  • Does The Kensington Hotel offer free cancellation for a full refund?
    Yes, The Kensington Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Kensington Hotel currently open?
    This property is closed from 22 March 2020 to 8 September 2020 (dates subject to change).
  • Is parking offered at The Kensington Hotel?
    Sorry, there's no parking at The Kensington Hotel.
  • Are pets allowed at The Kensington Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Kensington Hotel?
    You can check in from 3 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Are there restaurants at or near The Kensington Hotel?
    Yes, there's an on-site restaurant. Nearby restaurants include Cacciari's (1-min walk), Macellaio RC South Kensington (1-min walk) and Zetland Arms (3-min walk).
  • What is there to do near The Kensington Hotel?
    Recommended spots to visit include Natural History Museum (6-min walk) and Victoria and Albert Museum (9-min walk), along with Science Museum (10-min walk) and Royal Albert Hall (14-min walk).

Recent reviews

Exceptional 9.4 From 486 reviews

Exceptional 10.0
Short trip
Only the one night but service was above and beyond and room was clean and comfy
gb1 night trip
Exceptional 10.0
Go on... spoil yourself!
Can’t fault it at all... a thoroughly excellent experience from start to finish. 5 star service from every member of staff that we met. Exceptional hotel living up to its 5 star rating in great location.
David, gb1 night trip
Very good 8.0
Nice hotel though small room
Hotel bar was nice place to sit. Hotel was comfortable but room quite small
Derek, gb1 night romance trip
Fair 4.0
Noisy stay
terrible noise, complained about the noise and simply being told - oh, next time if you stay with us, we put you to a quitter room. my advise is do not risk your stay with the hotel because a whole block of the rooms facing inner side is noisy due some kind of ventilation on 24/7!
gb1 night romance trip
Exceptional 10.0
Me and my three year old son had a fantastic stay at the Kensington. The staff went above and beyond to look after us, and paid particular attention to my son which was appreciated.
James, gb1 night family trip
Exceptional 10.0
Extremely good hotel with very professional but friendly staff
Yanek, gb1 night business trip
Very good 8.0
Good hotel, poor value for money
Hotel is a real mix of contrasts. Sometimes its like a 5 star hotel, yet just around the next corner it's more like a 3. Due to a previous guest being unwell our superior / deluxe room wasn't ready at 4pm and was told we would be in a classic room and we'll swap later on. This wasn't going to work for us, so we complained and got a suite upgrade for free so no swapping later needed. And boy am I glad it was a free upgrade. I would be furious if I paid for a suite and we got this room. Bathroom was perfect, can't fault it. However the rest of the room was closer to a deluxe / superior than a suite. Fairly small, 4 poster bed was a joke (thin, bare wooden frame) and the power socket fascia fell off (v. Poor maintenance). Everything else was fine and I would be happy if it was a deluxe / superior or classic, but if I paid for a suite I would have complained. Decor in the corridors is very dated, however rest of hotel is of good standard. Breakfast was great. Very expensive but good value for money. Service was generally excellent. Staff could have been a bit more friendly / spoken better English, but overall service was good. I would go back, but only if discounted / on offer. Hotel is reasonable to good overall, but poor value for money.
Steven, gb1 night romance trip
Exceptional 10.0
My new best hotel
Excellent hotel. Very attentive and friendly staff. Relaxing atmosphere. Had to switch to this hotel when our usual hotel was unable to accommodate extended trip. Very glad they couldn't. I would have no hesitation in going back to this hotel. Life is too short to stay in average hotels or read long reviews.
Samuel, gb2 night romance trip
Exceptional 10.0
Amazing anniversary stay
Great stay for our anniversary. We really appreciated the service. The hotel kindly left a wonderful note and a rose petal heart decoration on our bed. Always attentive to our needs. Magical!
gb2 night romance trip
Exceptional 10.0
Everything was great. The hot water was bit inconsistent (sometimes hot sometimes not too hot). Very great area.
bejamin, us4 night family trip

The Kensington Hotel

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