In the heart of Bishophill, Malmaison York offers a luxurious retreat close to York Minster and City Walls. Indulge in spa treatments like aromatherapy or unwind with a cocktail at the bar, then enjoy English breakfast or dine at the restaurant.
Malmaison York offers a great location, putting you within a short 10-minute walk of York Minster and York City Walls. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This eco-friendly hotel is also within a short 10-minute walk of Shambles and Jorvik Viking Centre. Fellow travellers say great things about the comfortable beds and helpful staff.
Languages
English
At a glance
Hotel size
150 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
On-site self-parking (GBP 25 per night)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
20-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Chez Mal Brasserie – On-site restaurant.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 27 for adults and GBP 13 for children
Late check-in between 11:00 AM and 2:00 PM can be arranged for an extra charge
Renovations and closures
The following facilities are closed on Monday and Tuesday:
Bar/lounge
Full-service spa
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Self-parking costs GBP 25 per night
Guests must contact this property in advance to reserve on-site parking
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York
Frequently asked questions
Does Malmaison York offer free cancellation for a full refund?
Yes, Malmaison York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison York?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison York?
Yes. Self-parking costs GBP 25 per night. Parking spaces may be limited.
What are the check-in and check-out times at Malmaison York?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Malmaison York and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Malmaison York?
Yes, there's an on-site restaurant, Chez Mal Brasserie.
What's the area around Malmaison York like?
Malmaison York is in Bishophill, a short 4-minute walk from York Station and 6 minutes' walk from York Minster. Our travellers say that the local area is very central.
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Malmaison York Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Mar 2025
Good room with helpful staff
Excellent breakfast
Bryan
Bryan, 1-night trip
10/10 Exceptional
2 Apr 2025
Great stay
A lovely stay at Malmaison in York! The bed was incredibly comfy and the whole experience was very relaxing :) thank you for the lovely hospitality.
Ruby
Ruby, 1-night trip
10/10 Exceptional
21 Mar 2025
Strongly recommend for an anniversary
Lovely hotel and they really made it special for our anniversary
Alex
Alex, 1-night trip
10/10 Exceptional
11 Feb 2025
Fantastic stay
Hayley
Hayley, 1-night trip
8/10 Very good
8 Feb 2025
Breakfast and Dinner were both extremely good and the location is good too
Graham
Graham, 1-night trip
10/10 Exceptional
18 Feb 2025
Stylish hotel in central location
This is a really stylish hotel in a great location. Nearby public parking is good. The restaurant was also excellent. The staff were all extremely professional.
Duncan
Duncan, 1-night trip
10/10 Exceptional
31 Jan 2025
We had an amazing stay, the gentleman who check us in was lovely, professional and nothing was too much trouble.
amy
amy, 1-night trip
10/10 Exceptional
11 Jan 2025
Short break to this lovely city. Central location, fantastic breakfast.
S
S, 2-night trip
10/10 Exceptional
7 Jan 2025
Best hotel in York
Wonderful stay with excellent service, clean and great facilities.
Anita
Anita, 1-night trip
10/10 Exceptional
27 Feb 2025
Was a big birthday event got privileged of free upgrade and drinks hotel was amazing and all the staff
Joe
Joe, 1-night trip
10/10 Exceptional
5 Feb 2025
A very nice, well situated and well run hotel!
The hotel is well situated - close enough to be a short walk from the station but not too close! I’ve stayed before and have always found the staff very friendly and efficient and the hotel clean and tidy. First time I ate there this time a the food was also very nice.
Steven
Steven, 1-night trip
10/10 Exceptional
14 Feb 2025
Biggest hotel room we’ve ever had
The nicest hotel we have stayed in in a long time, the room was beautiful and so spacious. All the staff we encountered were super friendly yet professional. Highly recommend and if we ever venture back to York this is the only place we’ll stay
Suzanne
Suzanne, 1-night trip
8/10 Very good
23 Mar 2025
Lovely 4 night stay in York
Excellent location, equidistant train station and Minster, 10min walk either way.
Sora rooftop bar\restaurant a real bonus, we had good weather so that helped.
Staff friendly and very helpful, recognised it was my birthday and gave us a voucher for 2 x free drinks.
Two minor observations: the settee\couch in our room (506) was very uncomfortable, style over practicality; no recycle bins I could see, even at breakfast no cereal cardboard recycling.
Overall really enjoyed our stay, would definitely recommend Malmaison and will go back.
Verified traveller
4-night trip
8/10 Very good
22 Dec 2024
Great central location
Louize
Louize, 2-night trip
10/10 Exceptional
22 Feb 2025
Incredible anniversary staycation experience
such an amazing experience for our 2 year anniversary, we were upgraded to the club room and had a stunning view of the city, ruins of the st mary abbey and the minister. We were also given complimentary cocktail vouchers for our anniversary
Kristian
Kristian, 3-night trip
8/10 Very good
6 Mar 2025
Great room - used the upgrade option. Air con temp a bit tricky to control, be nice to see options for pillows like other hotels do. Opted out of housekeeping in exchange for drink form bar was a nice touch.
Catherine
Catherine, 3-night trip
8/10 Very good
26 Mar 2025
Nice room, quite small but well designed. Air conditioning was terrible, it was so hit with no opening windows. 19,c was the lowest temperature it allowed
Davin
Davin, 2-night trip
10/10 Exceptional
17 Nov 2024
Overall a lovely property, really enjoyed the stay
Michael
Michael, 1-night trip
10/10 Exceptional
23 Oct 2024
Excellent hotel, and really enjoyed our stay there with our dog.
Bryan
Bryan, 2-night trip
10/10 Exceptional
22 Jan 2025
Business or pleasure, this is a great hotel
Great hotel, very comfortable room and the location is perfect.
Breakfast is wonderful and I used one of the business pods for a meeting…so easy to set up and and very comfortable.
Had to use the NCP parking which is only a 3 minute walk from the hotel but the hotel offered a reduction (30%) so remember to ask at reception upon check out
Dale
Dale, 2-night trip
8/10 Very good
15 Mar 2025
York Stay
Unfortunately we were told on arrival that the room we’d booked via Hotels.com was not available as there had been a booking error on the system where they’d oversold the room type and as we were the last group to check-in, it would be ourselves having to comprise. We had paid for a large twin room with a river view. We were given a small basic twin room, no view. The room was comfortable and the manager added breakfast onto our booking as an apology.
Verified traveller
1-night trip
10/10 Exceptional
28 Nov 2024
Right in the centre of the city this hotel is of a great standard with friendly staff
Alan
Alan, 1-night trip
6/10 Good
2 Feb 2025
Mal Maison York
Decent hotel. Great location. Quite a nice room (we upgraded for £40). One coffee machine at breakfast for entire hotel guests is crazy. Waited 25 mins to make mine.
MARK
MARK, 1-night trip
8/10 Very good
9 Dec 2024
A great 3 night break in york
Very good hotel very central near the train station and pubs and restaurants we will use the hotel again the next time we are visiting the city
Linda
Linda, 3-night trip
10/10 Exceptional
30 Dec 2024
Best place to stay in York
Room had great views of York Minster and the city, was well equipped and breakfast was excellent. All in all a recommended place to stay at a fair price. Also premium Sky TV channels included.