York Pavilion Hotel, Sure Hotel Collection by Best Western

Photo gallery for York Pavilion Hotel, Sure Hotel Collection by Best Western

Primary image
Terrace/patio
BBQ/picnic Area
Exterior
Lunch and dinner served

Overview of York Pavilion Hotel, Sure Hotel Collection by Best Western

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York Pavilion Hotel, Sure Hotel Collection by Best Western

3-star property
Boutique hotel in York with restaurant and bar/lounge

8.2/10 Very good

659 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Bar
  • Meeting Facilities
The price is £67
Price available on 6/10/2022
Map
45 Main Street, Fulford, York, England, YO10 4PJ
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Business centre
  • 2 meeting rooms
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Computer station
  • Lobby fireplace
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Heart of York
  • York Minster - 40 min walk
  • Shambles - 18 min drive

Getting around

  • Leeds (LBA-Leeds Bradford) - 55 min drive
  • York (QQY-York Train Station) - 15 min drive
  • York Station - 15 min drive
  • Ulleskelf Station - 16 min drive

About this property

York Pavilion Hotel, Sure Hotel Collection by Best Western

3-star boutique hotel in the city centre
At York Pavilion Hotel, Sure Hotel Collection by Best Western, you can look forward to a terrace, a garden and dry cleaning/laundry services. Be sure to enjoy a meal at Brasserie, the on-site restaurant. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and luggage storage
  • 2 meeting rooms, smoke-free property and a banquet hall
  • Concierge services, coffee/tea in the lobby and a computer station
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All 62 individually furnished rooms boast amenities, such as late-night fare, complimentary wireless Internet access and safes.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (GBP 7.50 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay free

What to do

  • Discount at nearby fitness centre
  • Golfing nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Brasserie – This restaurant serves lunch and dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GBP 14.95 per person (approximately)
  • Late checkout can be arranged for an extra charge of GBP 20 (subject to availability)

Parking

  • Uncovered self-parking costs GBP 7.50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

This property does not have lifts.

Long-term renters welcome.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The 4 apartments with kitchenettes are located across the road from the main hotel building.

Also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Does York Pavilion Hotel, Sure Hotel Collection by Best Western offer free cancellation for a full refund?
Yes, York Pavilion Hotel, Sure Hotel Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at York Pavilion Hotel, Sure Hotel Collection by Best Western?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at York Pavilion Hotel, Sure Hotel Collection by Best Western on 6 Oct 2022 start from £67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at York Pavilion Hotel, Sure Hotel Collection by Best Western?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at York Pavilion Hotel, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at York Pavilion Hotel, Sure Hotel Collection by Best Western?
Yes. Self-parking costs GBP 7.50 per day. Parking spaces may be limited.
What are the check-in and check-out times at York Pavilion Hotel, Sure Hotel Collection by Best Western?
You can check in from 3 PM - 11 PM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at York Pavilion Hotel, Sure Hotel Collection by Best Western and nearby?
York Pavilion Hotel, Sure Hotel Collection by Best Western has a picnic area and a garden.
Are there restaurants at or near York Pavilion Hotel, Sure Hotel Collection by Best Western?
Yes, there's an on-site restaurant, Brasserie. Nearby restaurants include Village Spice (2.1 mi).
What's the area around York Pavilion Hotel, Sure Hotel Collection by Best Western like?
York Pavilion Hotel, Sure Hotel Collection by Best Western is in the heart of York, a short 19-minute walk from University of York and 12 minutes' walk from Kohima Museum.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Very good

Good location Good for the price paid Parking charge reasonable for York
Sharon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Beware of parking issues.
Initial impression was extremely happy. Room was amazing. I paid for 24 hour parking to secure a space but when I went out for the evening and returned around 10pm there was NO spaces. I parked in an obscure place and advised the reception. I was extremely disappointed that they took my money for parking but this did not guarantee me a space. Put a dampener on my visit. Then they gave me a voucher for breakfast. I dont understand why as the staff wasnt bothered in taking the voucher and then they charged me when checking out. Seems like a waste of paper.
Pauline, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Bad stay
This hotel has fallen into a very sad state. Decorating and updating ? Windows that wouldn’t shut and facing a busy road. Dirty toilet pan. Carpets and decorations are appalling.
Wayne, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Bad stay!
Very disappointing visit. The rooms were disgusting, very poor repair, dirty, widows on a busy road that wouldn’t shut and a toilet that hadn’t been cleaned.
Wayne, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Good but be aware of parking charge
Overall stay was good but room very warm and when I checked in was informed I would have to pay for parking at 7.50 per 24 hours. My hotels.com confirmation never mentioned this when I booked
Trevor, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hugh, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Weekend away
Fantastic, very romantic room loved it
Rebecca, 1-night trip
Verified Hotels.com guest review

6/10 Good

Would not stop there again.
Very disappointed with the room, needs much needed updating. The bedroom walls must be very thin as we could here the couple in the next room arguing, then talking, then playing music till four o’clock in the morning, so we left the hotel at eight o’clock in the morning feeling shattered due to lack of sleep.
Terry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Natalie, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Sheila, 1-night business trip
Verified Hotels.com guest review