See all properties

Phoenix Hotel

3.5 star property
Victorian hotel with restaurant, near Hyde Park

Choose dates to view prices

Photo gallery for Phoenix Hotel

Exterior
1 bedroom, in-room safe, desk, blackout curtains
Reception
Restaurant
Reception
Located near Kensington Palace and Hyde Park, Phoenix Hotel offers a warm welcome with dry cleaning services, a cozy bar, and an inviting restaurant. Guests have praised the breakfast and helpful staff while taking advantage of luggage storage, concierge services, free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, in-room safe, desk, blackout curtains

Executive Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Small Double

Small Double | 1 bedroom, in-room safe, desk, blackout curtains

Small Double

8.2 out of 10
Very good
(25 reviews)

Highlights

Heating
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, in-room safe, desk, blackout curtains

Executive Double Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room (1 Single Bed)

Standard Single Room (1 Single Bed) | 1 bedroom, in-room safe, desk, blackout curtains

Standard Single Room (1 Single Bed)

8.2 out of 10
Very good
(50 reviews)

Highlights

Heating
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Heating
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, in-room safe, desk, blackout curtains

Standard Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 2 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Heating
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 2 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Quadruple Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Standard Quadruple Room, 1 Bedroom

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 2 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

Front of property

London House Hotel

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
8.6 out of 10, Excellent, 1,010 reviews
The price is £144
includes taxes & fees
20 Jul - 21 Jul
London House Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
1-8 Kensington Gardens Square, London, England, W2 4BH

What's nearby

  • Kensington Gardens - 6 min walk - 0.5 km
  • Hyde Park - 13 min walk - 1.2 km
  • Kensington High Street - 17 min walk - 1.4 km
  • Marble Arch - 4 min drive - 2.3 km
  • Oxford Street - 6 min drive - 2.9 km

Getting around

  • Heathrow Airport (LHR) - 41 min drive
  • London (LTN-Luton) - 41 min drive
  • Farnborough (FAB) - 50 min drive
  • London (LCY-London City) - 65 min drive
  • Gatwick Airport (LGW) - 96 min drive
  • Marylebone Station - 5 min drive
  • London Paddington Station - 15 min walk
  • London (QQP-Paddington Train Station) - 16 min walk
  • Bayswater Underground Station - 3 min walk
  • Queensway Underground Station - 6 min walk
  • Royal Oak Underground Station - 10 min walk

Restaurants

  • ‪Joe & the Juice - ‬4 min walk
  • ‪Bayswater Arms - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Gold Mine - ‬2 min walk
  • ‪Four Seasons - ‬3 min walk

About this property

Phoenix Hotel

Phoenix Hotel puts you in a great location, within a short 10-minute walk of Kensington Gardens and Portobello Road Market. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This Victorian hotel is also a short five-minute drive from Hyde Park and Kensington High Street. Fellow travellers like that it's only a short walk to public transportation: Bayswater Underground Station is 3 minutes away and Queensway Underground Station is 6 minutes.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 125 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 1:30 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Built in 1854
  • Safe-deposit box at front desk
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Phoenix Hotel Hotel
Best Western Phoenix Hotel London
Best Western Phoenix London
Hotel Best Western Phoenix
Phoenix Hotel Best Western
Phoenix Hotel London
Phoenix London
Phoenix Hotel London England
Phoenix Hotel London, England
Phoenix Hotel London
Phoenix Hotel Hotel London
HELP_OUTLINE

Frequently asked questions

Does Phoenix Hotel offer free cancellation for a full refund?

Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Phoenix Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Phoenix Hotel?

Sorry, there's no on-site parking at Phoenix Hotel.

What are the check-in and check-out times at Phoenix Hotel?

Check-in start time: 1:30 PM; check-in end time: anytime. Check-out time is 11 AM.

Are there restaurants at or near Phoenix Hotel?

Yes, there's an on-site restaurant.

What's the area around Phoenix Hotel like?

Phoenix Hotel is a short 3-minute walk from Bayswater Underground Station and 17 minutes' walk from Hyde Park. Travellers love the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Phoenix Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Bathroom
Restaurant
Elevator
Air conditioning
Value

What guests liked

  • Breakfast options were plentiful and well worth the price. (46 reviews)
  • The property's location offers a wide range of dining options within walking distance. (7 reviews)
  • Wi-Fi was very good and fast. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Very friendly staff
2-night trip

8/10

Hotel was affordable, clean, and sufficient. All hotels in London are overpriced but this hotel was reasonable compare to other hotels, although far too expensive if it was located outside of London. hotel is clean so if you are looking for affordable, clean, safe hotel, this is the place to go to.
3-night trip

10/10

The room, service, Breakfast and people were ALL lovely. I would for sure love to stay at the Phoenix on my next visit to London.:0 Thank you!
2-night trip

6/10

Great location
1-night trip

10/10

Great breakfast, excellent customer service ☺️
3-night trip

10/10

The staff, location and updated rooms are wonderful! this is my second time here and i’ll be back! The breakfast is quite good too.
3-night trip

8/10

Small room but an excellent value given the convenient location. Nice breakfast.
2-night trip

8/10

Great continental breakfast and the location is perfect!
3-night trip

10/10

A great boutique hotel, with all the convenience of a grand hotel, fantastic.
3-night trip

10/10

The property is located in one of the best areas in London to stay at, very convenient as it is close to an underground station, next to restaurants, shops, supermarkets, bakeries, pubs. The staff was very friendly and helpful!
2-night trip

8/10

+ Overall very nice + Breakfast was good and weel worth the price - Very noise-sensitive - Would have appreciated a kettle and some tea/coffe bag in the room
2-night trip

10/10

Lovely simple hotel in a great location.
1-night trip

10/10

Have stayed her several times. Nice hotel and location. Would recommend. The hotel seems to be popular and almost always fully booked. And the “infrastructure” seems to be for a smaller hotel. There is only one lift and it’s slow. You’ll sometimes have to wait 7 or 8 minutes. Breakfast room crowded. Luggage room very crowded. So you’ll have to allow extra time for things that would be done in a second on hotels with better proportionality between number of guests and number of lifts, size of breakfast room etc.
4-night trip

10/10

Convenient location near many restaurant options, stores and two metro lines. Hotel was clean and quiet.
1-night trip

10/10

Cosy and clean hotel. Good location.
2-night trip

10/10

Enjoyed it very much. Tube station close by.
3-night trip

10/10

Great service and breakfast!
2-night trip

10/10

The staff was friendly and helpful, and the hotel was nice
1-night trip

8/10

Very convenient location a short walk to trains. The room was very small with no air conditioning and a small heater that did not ever go on. A desk fan was provided along with bath gel and shampoo. There was also a window that could be opened for fresh air. Staff was friendly.
2-night trip

10/10

Very comfortable, quiet street and nearby public transport.
3-night trip

10/10

Amazing location and safe area … Easy access to train and street with lots of options to eat
3-night trip

10/10

It was a lovely stay! Just wished they had AC
5-night trip

8/10

nice staff, breakfast buffet with lots of options
2-night trip

10/10

I will definitely stay here again - the staff and service were exceptional. The hotel is close to the underground and in a lovely area. The room was a little on the smaller side but it didn't bother us. Breakfast was nice.
4-night trip

10/10

Clean and safe hotel with a continental breakfast. The Bayswater underground station is 3 blocks away. The staff was excellent. We had a room with 4 single beds which worked well for us.
3-night trip