Moon Palace Cancun - All-Inclusive

5.0 star property
Luxury beachfront property with golf course, near Moon Palace Golf Club

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Located near Riviera Cancun Golf Resort, Moon Palace Cancún - All Inclusive offers an unforgettable getaway with 27 holes of golf, a marina, and a vibrant nightclub. Enjoy beach volleyball on the white sand beach or unwind at one of the 7 outdoor pools with sun loungers. Previous guests rave about family-friendly amenities and helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Golf course
  • On the beach
  • 16 restaurants and 11 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts

Feel at home (6)

  • Children stay free
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is £389
includes taxes & fees
21 Jun - 22 Jun

Why we love this property

Beach bliss
This all-inclusive resort sits directly on white sand. Beach club access, yoga sessions, and water activities create a complete oceanside experience.
Golf paradise awaits
This property dazzles with a 27-hole course, driving range, and golf lessons. A full-service spa provides post-game relaxation after hitting the links.
Spa serenity
A full-service spa offers daily treatments from facials to hot stone massages. Wellness continues with a sauna, hot tub, and fitness room at this hotel.

Room options

Available filters for rooms
Showing 13 of 13 rooms

Superior Governor Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Swim Up Suite

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Superior Two Bedroom Presidential Suite

  • Sea view
  • 167 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Superior Honeymoon Suite - King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Two Bedroom Suite Golf Course View

  • Golf view
  • 86 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Superior Deluxe Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Three-Bedroom Villa with Golf Course View

  • Golf view
  • 128 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds
  • Free Wi-Fi

Superior Family Deluxe - Kids & Teens Stay Free

8.2 out of 10
Very good
(13 reviews)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Superior Deluxe Garden View - Kids & Teens Stay Free

7.8 out of 10
Good
(195 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Superior Deluxe Ocean View - Kids & Teens Stay Free

7.6 out of 10
Good
(81 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Superior Junior Suite Golf Course View with Golf Cart Included

9.6 out of 10
Exceptional
(7 reviews)
  • Golf view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500

What's nearby

  • Grand Outlet Riviera Maya - 9 min walk - 0.8 km
  • Xoximilco - 10 min walk - 0.9 km
  • Moon Palace Golf Club - 16 min walk - 1.3 km
  • El Tinto Golf Course - 2 min drive - 3.2 km
  • Delfines Beach - 24 min drive - 20.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 8 min drive
  • Tulum Intl. Airport (TQO) - 131 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lobby Bar - ‬7 min drive
  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪Grand Central Buffet - ‬7 min drive
  • ‪The Grill - ‬9 min drive
  • ‪The Pub - ‬6 min drive

About this property

Moon Palace Cancun - All-Inclusive

  • At Moon Palace Cancun - All-Inclusive, you can spend time at the beach enjoying beach umbrellas, yoga and volleyball, plus you'll be within a 10-minute walk of Xoximilco. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Momo Teppanyaki, one of 16 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 3 swim-up bars, a golf course and a marina. The pool and helpful staff get great marks from fellow travellers.

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking

Land activities

    • Fitness facilities
    • Miniature golf
    • Football
    • Volleyball
    • Children's club

Lessons/classes/games

    • Aerobics
    • Bartending
    • Dancing
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • On-site entertainment and activities
    • Access to on-site nightclubs
    • On-site live performances
    • Theme parties

At a glance

DONE

Hotel size

    • 1334 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free uncovered on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 16 restaurants
  • 11 bars/lounges
  • 3 swim-up bars
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Lifeguard on-site

What to do

  • On the beach
  • Free beach club
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Basketball
  • Golf lessons
  • Golfing
  • Mini golf
  • Kayaking
  • Windsurfing
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Table football
  • Ping pong
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on-site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 16 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Golf course on-site
  • Golf driving range on-site
  • 7 outdoor pools
  • Designer shops on-site
  • Arcade/games room
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • 5 outdoor pickleball courts
  • Marina
  • Nightclub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • Lockers available
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Lift door width (centimetres): 199
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible shuttle
  • Accessible airport shuttle
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 60
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Private indoor hot tub
  • Balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free long-distance and local calls
  • Desk chair

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

O Spa has 36 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Momo Teppanyaki – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required.
Agra – This theme restaurant specialises in Indian cuisine and only serves dinner. Reservations are required. Open daily.
Trattoria – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Los Caporales – This theme restaurant specialises in Mexican cuisine and serves breakfast and dinner. Open daily.
Riviera Maya – This theme restaurant specialises in Mexican cuisine. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (return)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 26 (return)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 005-007-000963/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun

Frequently asked questions

Does Moon Palace Cancun - All-Inclusive offer free cancellation for a full refund?

Yes, Moon Palace Cancun - All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moon Palace Cancun - All-Inclusive?

Yes, there are 7 outdoor pools and a children's pool.

Are pets allowed at Moon Palace Cancun - All-Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Moon Palace Cancun - All-Inclusive?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Moon Palace Cancun - All-Inclusive?

Yes, an airport shuttle is available. The charge is USD 26 per person return.

What are the check-in and check-out times at Moon Palace Cancun - All-Inclusive?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Moon Palace Cancun - All-Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are both nearby.

What is there to do at Moon Palace Cancun - All-Inclusive and nearby?

Have fun with on-site activities such as kayaking, windsurfing and volleyball, and practise your swing at the golf course. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Moon Palace Cancun - All-Inclusive also has 3 swim-up bars, a nightclub and a water slide, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near Moon Palace Cancun - All-Inclusive?

Yes, there are 16 on-site restaurants, featuring Asian cuisine.

Does Moon Palace Cancun - All-Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub.

Does Moon Palace Cancun - All-Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Moon Palace Cancun - All-Inclusive like?

Moon Palace Cancun - All-Inclusive is a short 8-minute drive from Cancun, Quintana Roo (CUN-Cancun Intl.) and 9 minutes' walk from Xoximilco.

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Reviews

Moon Palace Cancun - All-Inclusive Reviews

8.4

Very good

8.8

Cleanliness

8.6

Amenities

8.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pools were clean, beautiful, and offered a great experience for relaxation and fun. (156 reviews)
  • The all-inclusive experience was excellent with a wide variety of food options, top-notch service, and numerous amenities. (49 reviews)
  • Breakfast options were varied and delicious with many options to choose from. (18 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Children
Family friendly
Sunrise
Booking
Luxury

Reviews

Verified

10/10 Exceptional

Beautiful resort,excellent staff service & very good food.
Loveleen, 5-night trip
Verified

10/10 Exceptional

Our favourite place to vacation so far, have been here twice. Amazing food, lots of activities, very kids friendly.
Caroline, 7-night trip
Verified

10/10 Exceptional

Great food and staff.
Matthew, 6-night trip
Verified

10/10 Exceptional

Excellent stay. Hotel was busy but very clean, staff very helpful and we used the app to make our dinner reservations so no issues there. Buffet was very good and items changed over from time to time so good selection. We had a ground floor garden view room. Bed was comfortable, air conditioning worked extremely well and the water pressure in the shower was excellent. Bar fridge cold, stocked with beer, pop and water. Refilled daily if needed. This was my first time to a Palace Resort and I was impressed with the overall service and quality.
jason, 4-night trip
Verified

10/10 Exceptional

Everything I expected and more Great staff and great food!!
John, 7-night trip
Verified

10/10 Exceptional

spa was amazing
JUNSEO, 3-night trip
Verified

8/10 Very good

Very friendly staff, great amenities for kids, and good selection of food.
Nilou, 4-night trip
Verified

10/10 Exceptional

Friendly Staff, Good food, Amazing hotel
Gabriela Isabel, 5-night trip
Verified

10/10 Exceptional

Gorgeous resort loved the many pools excellent dining options wonderful amenities clean rooms spacious Wonderful staff Highly recommend 10 stars
Cameron, 4-night trip
Verified

10/10 Exceptional

Beautiful property, clean rooms, and friendly staff. The beach and pool areas were well maintained, and food options were solid with good variety. Service was consistent and check-in was smooth. Overall, a relaxing stay and good value for the price.
Ivila, 4-night trip
Verified

8/10 Very good

Very nice resorts, but rooms are small in sunrise part and need more cleaning. Pools are great and buffet need more variety.
manwinder, 5-night trip
Verified

10/10 Exceptional

Food was very good, staff friendly and professional and very nice rooms!
Brenda Ann, 7-night trip
Verified

10/10 Exceptional

Excellent all inclusive resort
Naresh, 4-night trip
Verified

8/10 Very good

Family friendly, clean room
Bhupinder, 4-night trip
Verified

8/10 Very good

Great facility to enjoy with families.
Gunendran, 4-night trip
Verified

10/10 Exceptional

We had an amazing time with our family.
Ilona, 3-night trip
Verified

8/10 Very good

Overall, our family had a great time at the resort and will be back to this or another of their properties. Most dinner restaurants were great, plenty for everyone in the family to do, and liked the evening shows.
Heather, 6-night trip
Verified

10/10 Exceptional

Super comfortable spot. I love that it is all included . You don’t have to worry about meals at all. Also the staff is super super friendly
Gabriel, 4-night trip
Verified

10/10 Exceptional

Excellent all-inclusive family friendly property. Transportation is a bit tricky if not booked through the hotel. Otherwise perfect.
Francisca, 2-night trip
Verified

8/10 Very good

Very nice place, clean pools, surroundings nice staff. Just a bit crowded for us as a couple.
RANDEEP, 3-night trip
Verified

10/10 Exceptional

All services was nice. All types of food available
Darshanbhai, 3-night trip
Verified

10/10 Exceptional

Excellent Resort! Wonderful staff
Ghanashyam, 5-night trip
Verified

10/10 Exceptional

Was very relaxing! The overall resort was incredibly clean. The staff was very nice and helpful.
David Maximillian, 6-night trip
Verified

8/10 Very good

Nice resort. Lots to keep the kids entertained.
Jennifer, 5-night trip
Verified

10/10 Exceptional

everything was wonderful and the staff was awesome no other place like this one extremely courteous staff mainly for the breakfast bufette to mention couple of them the very educated and courteous manager Belle and the waitresses Rode , Elizabeth and Yuri the chef
octavio, 3-night trip