This place could have been an easy 5 star review. Here is why it is not.
Pros:
The room was spacious and had a lot of great amenities. Great location in the city. Located both near a train station and major underground station making it easy to travel to other areas of the city. Plenty of good food options and a great market nearby. You can walk to many major London sites from here. The A/C worked fairly well if you used the fan to blow it towards you in the bedroom.
Cons:
First, the wifi is terrible. It kept going out during the 5 nights of our visit. Even when it worked it was super slow. So slow at times it was almost worthless. Because of this, the TV channels also didn't work.
Second, the door locks are annoying. Once you figure out how they work you'll find they don't always work. Many times we typed our passcode in but for some reason the lock wouldn't open the bolt when we turned the handle.
Third, the front door broke and wouldn't shut. This place is on a very busy street and anyone could have come into the building. I sent an email over in the morning, and to be fair, the property managers responded quickly. However, no one came by to fix the door until the next day unlike when they said they would.
Fourth, They don't clean unless you book at least 7 nights. We booked 5. I had to go buy more toilet paper. Two small rolls of toiler paper didn't cut it. The kitchen didn't have any paper towels, and the bathroom wasn't stocked with shampoo and body wash.