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1 room, 2 adults

Malmaison London

4-star4 stars
18-21 Charterhouse Square, London, England, EC1M 6AH, United Kingdom

4-star hotel with restaurant, near St. Paul's Cathedral
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Customer service was excellent. Clock in the room wasn't working, floor tiles in the…Oct 18, 2020
  • Fantastic place to stay! Oct 5, 2020

Malmaison London

from £98
  • Standard Double Room
  • Double Room (Cosy)
  • Double Room (Club)
  • Charterhouse Square View Superior Double
  • Charterhouse Square View Standard Double
  • Executive Suite

What’s around Malmaison London

Landmarks

  • In London City Centre
  • St. Paul's Cathedral - 12-minute walk
  • The Strand - 16-minute walk
  • Liverpool Street - 17-minute walk
  • Aldwych Theatre - 21-minute walk
  • The Gherkin - 22-minute walk
  • Tate Modern - 23-minute walk
  • Lyceum Theatre - 23-minute walk

Getting around

  • London (LCY-London City) 36-min drive
  • London (LHR-Heathrow) 59-min drive
  • London (LGW-Gatwick) 90-min drive
  • London Farringdon Station 4-min walk
  • London City Thameslink Station 11-min walk
  • London Moorgate Station 14-min walk
  • Barbican Station 3-min walk
  • Farringdon Underground Station 4-min walk
  • St. Paul's Underground Station 9-min walk

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11:00 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property's Breakfast Included rates include continental breakfast priced at GBP 15 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel.
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 721
  • Conference space size (meters) - 67
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Lift
Accessibility
  • In-room accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chez Mal – This steakhouse specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Mal Lounge – This cocktail bar only serves lunch.

Malmaison London’s small print

Also known as

  • Malmaison London Hotel
  • London Malmaison Hotel
  • Malmaison London Hotel
  • Malmaison London London
  • Malmaison London Hotel London
  • Malmaison London
  • London Malmaison Hotel
  • Malmaison Hotel London
  • Malmaison London Hotel London
  • Malmaison London England
  • Malmaison London Hotel
  • Malmaison London London
  • Malmaison London Hotel London

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Parking is available off site and costs GBP 30 per night (0.3 mi away)

Continental breakfast is offered for an extra charge of GBP 13 per person (approximately)

Pets are allowed for an extra charge of GBP 10.00 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Malmaison London

  • Does Malmaison London offer free cancellation for a full refund?
    Yes, Malmaison London does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Malmaison London?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Malmaison London?
    Yes, dogs are welcome. There's a charge of GBP 10.00 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Malmaison London?
    You can check in from 3 PM to midnight. Check-out time is 11:00 AM.
  • Are there restaurants at or near Malmaison London?
    Yes, there's an on-site restaurant that serves French cuisine. Nearby restaurants include Apulia (3-min walk), The Butcher's Hook and Cleaver (3-min walk) and Comptoir Gascon (3-min walk).

Recent reviews

Fabulous 8.6 From 778 reviews

Exceptional 10.0
Safe, Comfortable and Friendly
The hotel was safe, comfortable, friendly and totally Covid secure. The staff made me very welcome and i look forward to staying again
Dean, gb1 night business trip
Exceptional 10.0
Great location! Parking App was tricky to figure out but was only negative and was very cheap, will definitely stay again.
Amanda, gb1 night trip
Very good 8.0
Comfortable hotel conveniently situated for dinner at Club Gascon. Club room 615 excellent - corner room with great views. Air conditioning not great. Good complimentary tea tray and Nespresso machine. Also a tray with bottled water, crisps and biscuits with no indication as to whether complimentary or not - was actually complimentary. Very comfortable bed.
Elizabeth, gb1 night trip
Exceptional 10.0
Great hotel
Great hotel. All staff were very friendly and a credit to the hotel. Covid signage clear and easy to follow.
gb2 night trip
Exceptional 10.0
Quirky and spacious. Lovely quiet location.
A fabulous stay in an amazing location. The hotel is beautifully decorated and quirky. The room was spacious with a huge bed and all the facilities you needed. The bathroom was big and the shower great. The surrounding area is lovely and really peaceful. Our room faced the front of the building and overlooked Charterhouse Square which was really pretty. I was dropping my son at Queen Mary University and this couldn’t have been more convenient for his accommodation. The only downside was the breakfast provision which due to COVID-19 was limited to a continental breakfast in our room. The breakfast was okay but basic.
Helen, gb1 night trip
Exceptional 10.0
Excellent covid precautions in place. Felt safe and comfortable. Looking forward to returning.
Jan, gb1 night business trip
Fair 4.0
Average hotel at above average prices!
After a long day the check in was painfully slow because they couldn’t create the key card. No bath towels in the room. No instructions on how to use the coffee machine. Room was tired. Road noise. Vibrations from the underground.
Jon, gb1 night business trip
Exceptional 10.0
The hotel was fantastic as were the staff. The only issue was a wet/damp floor on one side of the bed. But overall a great hotel
Mark, gb2 night trip
Exceptional 10.0
Nice stay at a lovely hotel
Great stay at a very quiet time in London, the hotel was clean and tidy, great location. Receptionist was fantastic and really helpful doing more than her fair share and covering others roles at a quiet time.
Tim, gb1 night trip
Exceptional 10.0
Wonderful hotel
Great hotel. Exceptionally clean and modern. Felt safe in this uncertain time. The staff are all great especially Marion who went the extra mile for us
Serfraz, gb2 night trip

Malmaison London

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