Grey Street Hotel

Hotel with spa, near Castle Keep

Choose dates to view prices

Mon 29 Dec
Fri 2 Jan
December 2025
27
January 2026
Treat yourself to a rejuvenating retreat at Grey Street Hotel, where luxurious comforts meet stunning city views. Unwind with a massage or body treatment at the spa, connect to in-room WiFi, and indulge in delicious breakfast options. With helpful staff on hand and concierge services available, this hotel near Castle Keep is sure to impress.
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
£58
includes taxes & fees
11 Jan - 12 Jan 2026

Room options

Showing 6 of 6 rooms
Designer toiletries, hair dryer, towels, soap
Standard Double Room | Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk
Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

Excellent

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Designer toiletries
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
Designer toiletries, hair dryer, towels, soap
Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk
Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

Exceptional

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
Designer toiletries, hair dryer, towels, soap
Premium bedding, in-room safe, individually decorated, desk
Standard Twin Room | Premium bedding, in-room safe, individually decorated, desk
Standard Twin Room | Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

Wonderful

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Designer toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
Designer toiletries, hair dryer, towels, soap
Premium bedding, in-room safe, individually decorated, desk
Deluxe Twin Room | Premium bedding, in-room safe, individually decorated, desk
Deluxe Twin Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

Very good

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
Junior Suite | Bathroom | Designer toiletries, hair dryer, towels, soap
Premium bedding, in-room safe, individually decorated, desk
Junior Suite | Premium bedding, in-room safe, individually decorated, desk
Junior Suite | Premium bedding, in-room safe, individually decorated, desk

Junior Suite

Wonderful

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Premium bedding
Hairdryer
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
Deluxe Suite | Bathroom | Designer toiletries, hair dryer, towels, soap
Deluxe Suite | Bathroom | Designer toiletries, hair dryer, towels, soap
Deluxe Suite | Bathroom | Designer toiletries, hair dryer, towels, soap
Deluxe Suite | Bathroom | Designer toiletries, hair dryer, towels, soap

Deluxe Suite

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE

What's nearby

  • Newcastle-upon-Tyne Theatre Royal - 3 min walk - 0.3 km
  • Castle Keep - 3 min walk - 0.3 km
  • Northumbria University - 6 min walk - 0.5 km
  • Chinatown - 7 min walk - 0.7 km
  • St. James' Park - 9 min walk - 0.8 km

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 14 min drive
  • Newcastle Central Station - 6 min walk
  • Manors Station - 7 min walk
  • Blaydon Station - 8 min drive
  • Monument Station - 5 min walk
  • Central Station - 5 min walk
  • Central Station - 6 min walk

Restaurants

  • ‪Alvinos Bar - ‬3 min walk
  • ‪Fitzgeralds - ‬1 min walk
  • ‪Zizzi - ‬3 min walk
  • ‪Café Mercy - ‬1 min walk
  • ‪Revolución de Cuba - ‬2 min walk

About this property

Grey Street Hotel

Grey Street Hotel puts you in a great location, within a 15-minute walk of Quayside and St. James' Park. Guests can visit the spa to be pampered with deep-tissue massages, reflexology or manicures and pedicures. A bar/lounge and a terrace are other highlights. Fellow travellers say great things about the comfortable beds and helpful staff. The property is only a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.

At a glance

Hotel size

    • 49 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

Dining

Monument Bar – On-site lobby lounge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday and Sunday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Grey Street Hotel currently open?

The property is closed between 24 December and 26 December.

Does Grey Street Hotel offer free cancellation for a full refund?

Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grey Street Hotel?

Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grey Street Hotel?

Sorry, there's no on-site parking at Grey Street Hotel.

What are the check-in and check-out times at Grey Street Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Grey Street Hotel?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.

What is there to do at Grey Street Hotel and nearby?

Grey Street Hotel has a spa.

What's the area around Grey Street Hotel like?

Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 11 minutes' walk from Quayside. Our travellers say that the local area is very central.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Grey Street Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently great with a lovely selection and excellent options. (92 reviews)
  • The property's restaurant offered a great breakfast selection and the location was convenient for dining and shopping options. (11 reviews)
  • Spa treatments were reasonably priced and had good availability. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffLocationBreakfastBarBedBathroomRestaurantLobbyFood

8/10 Very good

Great location, lots of little staircases but nice rooms
Kevin, 1-night trip

10/10 Exceptional

Really nice small hotel - was surprised at how nice it was for the price and the location is spot on! This will be our new go-too hotel when visiting Newcastle
Ian, 1-night trip

10/10 Exceptional

Lovely friendly staff perfect trip just cool your bathrooms down !
Jeffrey, 1-night trip

10/10 Exceptional

Great hotel, great location, great staff
Christian, 1-night trip

10/10 Exceptional

we enjoyed hotel lovely
evelyn, 2-night trip

10/10 Exceptional

We be couldn’t fault any part of our stay. Staff were helpful and polite. Our suite was spotless and had everything we needed.
Samantha, 2-night trip

10/10 Exceptional

Great room, friendly & helpful staff. Fully recommended.
Allan, 2-night trip

10/10 Exceptional

Great place, perfect location, room was big, high ceilings, curved windows, staff were friendly and helpful
Joe, 2-night trip

10/10 Exceptional

Reception staff were friendly and the check in was quick and easy. Nice big bed and the pillows were very comfortable. I liked the bathroom it was nice and modern. I will stay here again on my next visit!
sarah, 1-night trip

10/10 Exceptional

All lovely had a really nice night, staff were fabulous lady in the breakfast room sorry didn’t get her name but was especially nice and helpful, definitely will book again, thank you.
Lisa, 1-night trip

10/10 Exceptional

Great value hotel in a central location. Impressive suite.
Malcolm, 2-night trip

8/10 Very good

Easy check in & friendly staff. Breakfast was amazing!
Ann, 4-night trip

10/10 Exceptional

Lovely helpful staff!
Burns, 1-night trip

10/10 Exceptional

Always a comfortable stay, bed, bedding, pillows of excellent quality. Hotel is in a great location.
Ellouise, 1-night trip

10/10 Exceptional

Breakfast (omlete) was amazing, very tasty. The room was clean and comfortable and the location was spot on.
Chris, 1-night trip

10/10 Exceptional

Lovely hotel. Rooms were clean and the hotel is close to shops bars and restaurants.
Karen, 1-night trip

8/10 Very good

Room was clean and staff were pleasant and friendly. Lovely white company toiletries and a comfortable bed. Location was excellent.
Susan, 1-night trip

10/10 Exceptional

Great place to stay

Great place to stay. Handy for the rail station and the metro. Close to the theatre. Friendly staff, great breakfast. Good value for money.
Stephen, 1-night trip

10/10 Exceptional

Really lovely welcome and friendly staff. Received reminder emails detailing the facilities which was useful
Andrea, 1-night trip

10/10 Exceptional

Clean rooms breakfast was really good & staff were lovely
Kevin, 2-night trip

10/10 Exceptional

2 of the lights in the junior suite weren't working the staff gave us a complimentary bottle of prosecco which was lovely since the lights did not impact our stay in the slightest. The room was really clean and comfortable and all the staff were polite and friendly the breakfast is by far 10/10. Would definitely stay again
Donna, 1-night trip

8/10 Very good

Nice hotel in centre of Newcastle with nice rooms.
Kym, 1-night trip

10/10 Exceptional

Great location and super friendly staff. Would especially recommend the breakfast, which is great value and delicious!
Victoria, 1-night trip

10/10 Exceptional

Amazing staff.
Lee, 1-night trip

10/10 Exceptional

Adorable room with old world charm. Bed and pillows comfortable. Carpeted floors a plus!
JENNIFER, 1-night trip