8/10 Very good
Location is very good and hotel is well run and clean
Philip
Philip, 3-night trip
Grey Street Hotel
Hotel with spa, near Castle Keep
Choose dates to view prices
Treat yourself to a rejuvenating retreat at Grey Street Hotel, where luxurious comforts meet stunning city views. Unwind with a massage or body treatment at the spa, connect to in-room WiFi, and indulge in delicious breakfast options. With helpful staff on hand and concierge services available, this hotel near Castle Keep is sure to impress.
9.0
Wonderful
Popular amenities
- Pet-friendly
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Bar
Main amenities (12)
- Daily housekeeping
- Full-service spa
- Breakfast available
- Bar/lounge
- Room service
- Terrace
- 24-hour front desk
- Air conditioning
- Front desk safe
- Laundry service
- Self-serve laundry
- Concierge services
Feel at home (6)
- Private bathroom
- Television
- Terrace
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
£64
includes taxes & fees
9 Apr - 10 Apr
Room options
Check availability for these dates
Showing 6 of 6 rooms
Standard Double Room
8.8Excellent
60 reviews
- 20 sq m
- Sleeps 3
- 1 Double Bed
Deluxe Double Room
9.6Exceptional
17 reviews
- 28 sq m
- Sleeps 3
- 1 King Bed
Standard Twin Room
8.8Excellent
13 reviews
- 20 sq m
- Sleeps 3
- 2 Single Beds
Deluxe Twin Room
8.4Very good
19 reviews
- 28 sq m
- Sleeps 3
- 2 Single Beds
Junior Suite
9.0Wonderful
26 reviews
- 33 sq m
- Sleeps 2
- 1 King Bed
Deluxe Suite
- 1 bedroom
- Sleeps 3
- 1 King Bed
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About the area
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
What's nearby
- Newcastle-upon-Tyne Theatre Royal - 3 min walk - 0.3 km
- Castle Keep - 3 min walk - 0.3 km
- Northumbria University - 6 min walk - 0.5 km
- Chinatown - 7 min walk - 0.7 km
- St. James' Park - 9 min walk - 0.8 km
Getting around
- Newcastle (NCL-Newcastle Intl.) - 14 min drive
- Newcastle Central Station - 6 min walk
- Manors Station - 7 min walk
- Blaydon Station - 8 min drive
- Monument Station - 5 min walk
- Central Station - 5 min walk
- Central Station - 6 min walk
Restaurants
- BrewDog Newcastle - 2 min walk
- Alvinos Bar - 3 min walk
- Fitzgeralds - 1 min walk
- Zizzi - 3 min walk
- Old George Inn - 3 min walk
About this property
Grey Street Hotel
Grey Street Hotel puts you in a great location, within a short 10-minute walk of Castle Keep and Chinatown. Guests can visit the spa to be pampered with deep-tissue massages, reflexology or manicures and pedicures. A bar/lounge and a terrace are other highlights. Fellow travellers say great things about the comfortable beds and helpful staff. The property is only a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.
At a glance
Hotel size
- 49 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; check-in end time: anytime
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11 AM
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets allowed (dogs only)*
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- No on-site parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
- Bar/lounge
- Room service (limited hours)
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry services
- Luggage storage
Facilities
- Safe-deposit box at front desk
- Terrace
- Full-service spa
- Massage/treatment rooms
- Banquet hall
Room amenities
Be entertained
- Television
Home comfort
- Air conditioning and heating
- Coffee/tea maker
- Electric kettle
- Iron/ironing board
Sleep well
- Blackout curtains
- Premium bedding
What to enjoy
- Individually decorated
Freshen up
- Private bathroom
- Designer toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
Special features
Spa
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.
Dining
Monument Bar – On-site lobby lounge.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
- Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday and Sunday:
- Full-service spa
Children & extra beds
- Rollaway beds are available for GBP 30.0 per day
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne
Frequently asked questions
Is Grey Street Hotel currently open?
The property is closed between 24 December and 26 December.
Does Grey Street Hotel offer free cancellation for a full refund?
Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grey Street Hotel?
Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grey Street Hotel?
Sorry, there's no on-site parking at Grey Street Hotel.
What are the check-in and check-out times at Grey Street Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Grey Street Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.
What is there to do at Grey Street Hotel and nearby?
Grey Street Hotel has a spa.
What's the area around Grey Street Hotel like?
Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 11 minutes' walk from St. James' Park. Our travellers say that the local area is very central.
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Grey Street Hotel Reviews
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
9.4
Staff & service
8.8
Property conditions & facilities
What guests liked
- Breakfast was consistently described as delicious, tasty, and excellent with a lovely selection and hot food options. (109 reviews)
- Spa treatments were reasonably priced and had good availability. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffLocationBreakfastBarBedBathroomRestaurantLobbyFood10/10 Exceptional
Nice & airy room, great breakfast.
Convenient for centre of town & walking distance from train station
Lucy
Lucy, 2-night trip
10/10 Exceptional
Fantastic hotel location great
Robert
Robert, 2-night trip
10/10 Exceptional
Lovely staff, fab bed, good location.
Nathalie
Nathalie, 2-night trip
10/10 Exceptional
Had a lovely stay in a suite - main things that stood out were very friendly staff, excellent location, good breakfast, clean room, comfy bed. Would definitely stay again!
David
David, 2-night trip
10/10 Exceptional
Great lication, rooms lovely, staff friendly.
Sarah
Sarah, 1-night trip
8/10 Very good
Great location and easy parking nearby
Sarah
Sarah, 1-night trip
10/10 Exceptional
Rooms was perfect, lovely breakfasts cooked to order which is better than any buffet. Grey street fantastic location first class.
Kevin
Kevin, 2-night trip
10/10 Exceptional
Staff are always so lovely, welcoming and friendly.
Helen
Helen, 2-night trip
10/10 Exceptional
The hotel location was perfect.
Staff were unfailingly helpful & friendly.
It was sad the spa wasn't available, but it didn't detract from our stay.
Gilda
Gilda, 3-night trip
10/10 Exceptional
Lovely hotel. Cool, calm and friendly.
Paul
Paul, 2-night trip
10/10 Exceptional
Excellent hotel
Deborah
Deborah, 2-night trip
10/10 Exceptional
A little dated in the bathrooms but a great find
Graham
Graham, 2-night trip
10/10 Exceptional
Lovely stay. Big spacious room, comfy beds. Proper mugs for morning coffee!!
The location is perfect for a night in the city.
Breakfast was lobely, best pain au chocolat I've ever had!
Kimberley
Kimberley, 1-night trip
8/10 Very good
Good location, staff were friendly and helpful although could have told us if there was somewhere we could have had a quiet drink in the hotel they only told us about breakfast which was lovely, not sure if they are pet friendly and did not use tge spa.
June
June, 2-night trip
10/10 Exceptional
The room was clean and the king size bed very comfortable, we did not use the Spa. Breakfast was delicious.
Lynda
Lynda, 2-night trip
10/10 Exceptional
Stunning room
Sam
Sam, 4-night trip
6/10 Good
Staff were very pleasant and welcoming.
The room was classed as Deluxe, but there was nothing Deluxe about it.
Excellent location.
Robert
Robert, 3-night trip
10/10 Exceptional
Wonderful location, upgraded to a suite and lovely breakfast.
Susan
Susan, 1-night trip
10/10 Exceptional
Great
Shu Ho Philip
Shu Ho Philip, 3-night trip
8/10 Very good
The location perfect
kev
kev, 1-night trip
10/10 Exceptional
Clean and welcoming
brendan
brendan, 2-night trip
10/10 Exceptional
The reception staff were very friendly and welcoming and being able to leave our bags before check in was very helpful. The room was very clean, spacious and comfortable. We’d definitely stay again.
Ruth
Ruth, 1-night trip
8/10 Very good
A very good hotel with good distance to everything. Fantastic breakfast with menu choices for the hot dishes. Nice staff and fresh rooms. The only thing that was less good was that it was cold in the room
Anna
Anna, 5-night trip
10/10 Exceptional
Excellent stay lovely staff and prime location highly recommended 👌
Marcus
Marcus, 2-night trip
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