Leonardo Royal London St Paul’s

Very nice hotel with a good location. Room was of a good standard and the staff likewise.

Maybe another two receptionists at 3pm as more people were checking in.

Was staying at the hotel for the conference i was attending.

We we’re upgraded free of charge as it was our wedding anniversary, which I had stated in the booking. Our room wasn’t ready on arrival so we put our cases in our friends room (also upgraded free for their anniversary) Unfortunately on checking into our room later there was a strong smell of smoke. We were given a different room with apologies which was still the upgrade & no smell of smoke. We didn’t eat at the hotel & was disappointed to find the roof bar wasn’t open. We had drinks in the sports bar instead. Staff friendly on reception & even more so in the sports bar. Air con in our room (532) was very noisy but needed to be on through the night as the automatic temperature kept going back to 25 which was too stuffy for us. Bathroom had a bath & separate shower which just sprayed enough to wet you. Certainly not a power shower. The area around the hotel is clean & felt safe. Less than a minutes walk to St. Paul’s Cathedral. St. Paul’s tube is the nearest & easy enough to get around London from there. I’d stay here again but hopefully in a room with quieter air con & a stronger shower. Although we went up to floor 7 to look at the view.

We picked this hotel for the Health Club facilities and was not disapointed , pool was fantastic as we swim everyday. Hotel room quite large and Bathroom was spacious ( one downside the controls on the shower would present problems for someone who did not have a strong grip ) Room cleaning was a little hit and miss during our stay but when we arrived the room presentation was excellent. Concierge excellent and also the reception staff. Bar service was not the best we have had for this standard. So overview yes we would definatley stay again but would hope someone reads our comments and takes the points on board. As we have been involved in the travel industry over the years . Best Regards Peter & Carolyn Pennington.