Regency House

Our deal was exceptional value.Stayed 3 nights from Sunday to Wed.Breakfast included. Appreciated the small decked garden and free tea and coffee. Room was small but had everything we needed..and it all worked.Staff friendly and efficient.

We were given a room on the top floor (no lift) but the room was at 29 degrees Celsius and we couldn't get the air conditioning to work ( the receptionist said he would report to maintenance). A small fan had been provided but didn't have much impact. We were only able to open the windows partially and this didn't have much impact on trying to get the room cooler. We then had a draught and the noise of the traffic. On Sunday morning we then had road works outside- disc cutters and compressors going. This wasn't the hotel's fault but we wouldn't have had the noise if the windows were closed. If the air conditioning had been working it would have been smiley faces but this was so disappointing. The breakfast was good, the wifi poor and although small the room would have been fine apart from the heat. The local area is undergoing major footway reconstruction works but there was no mention of this when we made our booking.

I loved my stay at Regency house!!! I stayed 9 nights and the location was perfect!! The staff went above and beyond my expectations to make sure my stay was perfect. I would like to thank all the employees for a job well done!!! Oh and I have to say the breakfasts were wonderful!!!

Hotel was really convenient for what we wanted to do. Staff were very friendly and facilities were good. Bathroom was tiny which wouldn’t have been a problem but the door opening inwards made it difficult to use. Otherwise, it was a great choice at a reasonable cost for the location. We would definitely stay there again.

Nice small family hotel in central London. Good location for Oxford Street shopping. Staff very friendly and keen to please.