Regency Hotel Westend

Stayed for business and can’t thank the team enough for their help sitting out a logistical nightmare that was completely of my own making. It was the third time I’d stayed and I would be happy to stay their again.

Good location, helpful staff and clean. Only complaint was shower head very small and water pressure was poor.

The hotel is in a fantastic location close to Baker St tube and rail station, Madame Tussaud's, easy walking distance to Oxford St, Baker St and Marylebone High St. From Heathrow airport on the Heathrow Express, then Paddington to Baker St and a short walk, total about 40 mins.I had a single room and it was very small. The bed was so narrow that I had to be careful not to fall out if I turned over. The bathroom was tiny too. But everything was provided, even an iron and ironing board, desk and chair, wardrobe, kettle, tea/coffee. The shower was hot with good water volume. I was on the ground floor and there was some noise from the rooms above during the night. Also, the room was very hot so I had to open the window a little. The breakfast, however, must be the best deal in London. Full English made fresh to order with additional cereals, juice, cheese/cold cuts for only £5. Unbelievable. Staff are polite and friendly. I found it expensive for the size of room but couldn't complain about anything else. Maybe next time I'd try to get a double bed!

Small room but very nice and clean

Reasonable stay for near by hospital visits

My wife was in a nearby hospital for two nights and the hotel was very conveniently situated, as it is for many things in London. All the staff without exception were friendly and helpful, and the breakfast was cooked just as I like it. A rather wider range of fresh fruit might have been good - though I'm less bothered about that myself; and the carpet was worth through in one or two places on the staircase. But everything I needed was there, and it was clean and everyone was friendly.

Great little hotel in a great location. Although the room and ensuite were 'compact' the hotel they were perfect for my needs and it was far better than other similar sized hotels I have stayed in in London; it was clean and tidy, with TV, wardrobe, luggage rack, iron and ironong board, free wifi (with a good signal, and breakfast included. On top of that the receptionists were freindly and helpful. Will be my fist choice in future.

Bizarrely the cold tap provided hot water for quite some time before going cold, and I mean hot. There was a leak on around the basin. Socket was upside down. Room was clean and comfortable but hot overnight. Breakfast was good and friendly.

Booked room for my guest as present and the hotel didnt accept me to pay the room fee and it was charged to my guest card on the day. Very inconsiderate, staff are not helpful.

Very nice hotel great breakfast