Excellent staff at check in, we were also lucky enough to get into our room early. Room & everything in it was lovely. The only negative was our breakfast experience. Despite breakfast being cooked to order, it was warm on arrival with the exception of the hash brown. The staff were pleasant but it was assumed we wanted orange juice, when there was also apple juice & that is what i would have chosen, given a choice. We had to ask twice for more tea, bowls at the self service counter & more cutlery. I have no objection to serving myself but glassware, tea, water, cutlery had to be requested.