You'll be in a fantastic location at Hotel Unicus Palace Old Town - Destigo Hotels, only a five-minute walk from Main Market Square and Royal Road. Free WiFi is an added perk, and guests looking to stay active can experience the nearby canoeing. This luxurious hotel is also within a short drive of Wawel Castle.
Languages
English, Polish
At a glance
Hotel size
36 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
Buffet breakfast is offered for an extra charge of approximately PLN 110 for adults and PLN 55 for children
Airport shuttle service is offered for an extra charge of PLN 150 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PLN 150.0 per night
Airport shuttle service for children costs PLN 150 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 50 per pet, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków
Frequently asked questions
Does Hotel Unicus Palace Old Town - Destigo Hotels offer free cancellation for a full refund?
Yes, Hotel Unicus Palace Old Town - Destigo Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Unicus Palace Old Town - Destigo Hotels?
Yes, dogs are welcome. There's a charge of PLN 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Unicus Palace Old Town - Destigo Hotels?
Sorry, there's no on-site parking at Hotel Unicus Palace Old Town - Destigo Hotels.
Is an airport shuttle service offered by Hotel Unicus Palace Old Town - Destigo Hotels?
Yes, an airport shuttle is available. The charge is PLN 150 per vehicle one-way.
What are the check-in and check-out times at Hotel Unicus Palace Old Town - Destigo Hotels?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Hotel Unicus Palace Old Town - Destigo Hotels and nearby?
Have fun with nearby activities such as boat tours, canoeing and swimming. Additional recreation nearby includes casino gaming.
What's the area around Hotel Unicus Palace Old Town - Destigo Hotels like?
Hotel Unicus Palace Old Town - Destigo Hotels is in Kraków Old Town, a short 3-minute walk from Main Market Square and 4 minutes' walk from Royal Road.
Hotel Unicus Palace Old Town - Destigo Hotels Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
9 Dec 2024
Wonderful hotel, room not as good as advertised
The hotel and room were amazing. The reception staff were incredibly helpful and polite, and the room was clean and spacious.
My only gripe - we booked a deluxe room which clearly had a sofa and two normal windows judging by the photos on hotels.com, describing also a "separate sitting area". We instead had no view through a single slanted window and a pair of armchairs. It didn't ruin our stay.
ANTHONY
ANTHONY, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Glenn
Glenn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Everything was perfect. Starting with a very warm welcome at the reception, through professional and very friendly service, and ending with breakfast, which was at the highest level. The room was very luxurious, with a mini bar, with a bathrobe. The bathroom with a free-standing bathtub made the greatest impression. I recommend it.
Krzysztof
Krzysztof, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
amir
amir, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sept 2024
Margaret M
Margaret M, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2024
Vitaliy
Vitaliy, 1-night trip
Verified Hotels.com guest review
4/10 Fair
10 Sept 2024
They did not refund my breakfast. Very inflexible.
GERALD P
GERALD P, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sept 2024
Alicia
Alicia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sept 2024
Edith
Edith, 1-night trip
Verified Expedia guest review
2/10 Poor
22 Aug 2024
Dawid
Dawid, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Great
Anna
Anna, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
This hotel is so lovely in person and very close to the square. The staff was kind and helpful! Super clean room!
Audrey
Audrey, 2-night trip
Verified Orbitz guest review
8/10 Very good
6 Aug 2024
Nice, modern and new hotel with good sized rooms, super comfortable beds and lovely bathrooms.
Louise
Louise, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
Margaret
Margaret, 7-night trip
Verified Hotels.com guest review
8/10 Very good
2 Aug 2024
We choose this hotel as it was a VIP one but very disappointed that we didn’t receive any perks at all!
gillian
gillian, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Jul 2024
Lovely
Nancy
Nancy, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 Jul 2024
Very comfortable stay
Very comfortable rooms. Nice staff. Be aware that you need a physical credit card to pay the security deposit - they don't accept Google/Apple pay -fortunately I had a physical card with me. There was unfortunately a bit of noise from the street, but I suppose that's to be expected with a busy city centre hotel.
Craig
Craig, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jul 2024
Wonderful stay!
Excellent boutique hotel in the heart of Krakow. The rooms are tastefully decorated and superbly finished. The staff is very friendly, accommodating and helpful! The breakfast offers good selection of salads, meats and etc including a al carte.
Alexander
Alexander, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jul 2024
Laken
Laken, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jul 2024
Angela
Angela, 4-night trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2024
Excellent Old Town Hotel
Great location in old town. Everything is a short walk. Lots of restaurants and shops. Very quiet, clean, upscale hotel. Large room, very comfortable bed and pillows. Friendly and helpful staff. Highly recommend!
susan
susan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jul 2024
One of the best hotel I have ever been
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jul 2024
Great stay, luxury brand new hotel with excellent noble materials, they have kept the ancient atmosphere and implementing a nice touch of modernity. Highly recommended in alternative to the "Big Stars" like Hilton
Eric
Eric, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jul 2024
Fantastic location in rhe old town just 1 blocks from rhe main square. Fantastic bed linens and pillows and luxurios bathroom. Front desk were very helpful. Will stay here again!
Pedro
Pedro, 2-night romance trip
Verified Expedia guest review
8/10 Very good
3 Jul 2024
Located inside of old town, easy access, pretty new hotel.