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Stanwell Hotel by Mercure

4.0 star property
Stanwell hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stanwell Hotel by Mercure

Bar (on property)
Lobby lounge
Reception
Front of property
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Free parking
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 1 King Bed, Balcony

In-room safe, desk, iron/ironing board, rollaway beds

Executive Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 Single Bed

Highlights

Air conditioning
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, rollaway beds

Double Room, 1 Double Bed

Highlights

Air conditioning
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Room, 2 Single Beds

Highlights

Air conditioning
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception

B&B Hotel London Heathrow

Airport transfer
Parking available
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (271)
The price is £51
includes taxes & fees
20 Dec - 21 Dec
B&B Hotel London Heathrow
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About the area

Map
171 Town Lane, Stanwell, Staines, England, TW19 7PW

What's nearby

  • Thorpe Park - 12 min drive - 9.2 km
  • Windsor Castle - 13 min drive - 11.8 km
  • Twickenham Stadium - 15 min drive - 13.3 km
  • Windsor Racecourse - 15 min drive - 17.3 km
  • LEGOLAND® Windsor - 16 min drive - 19.0 km

Getting around

  • Heathrow Airport (LHR) - 13 min drive
  • Farnborough (FAB) - 39 min drive
  • London (LTN-Luton) - 39 min drive
  • Gatwick Airport (LGW) - 58 min drive
  • London (LCY-London City) - 87 min drive
  • Ashford Station - 4 min drive
  • Staines Station - 5 min drive
  • Wraysbury Station - 7 min drive

Restaurants

  • ‪Giraffe - Heathrow - ‬6 min drive
  • ‪Gordon Ramsay Plane Food - ‬6 min drive
  • ‪BA Galleries Club Lounge North - ‬7 min drive
  • ‪Pret a Manger - ‬7 min drive
  • ‪Wagamama - ‬7 min drive

About this property

Stanwell Hotel by Mercure

Stanwell Hotel by Mercure puts you within a 15-minute drive of Windsor Castle and Thames River. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Zamoras Restaurant, which is open for breakfast, lunch and dinner, and offers garden views. A terrace and a garden are other highlights.

Languages

Arabic, Czech, Dutch, English, Filipino, Hungarian, Polish, Spanish, Thai

At a glance

Hotel size

  • 53 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • 3 meeting rooms
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1951
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Zamoras Restaurant – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Atrium Lounge Bar – This bar only serves lunch.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 10 per person

Renovations and closures

This property is closed from 20 May 2022 to 31 December 2023 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for GBP 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Stanwell
Stanwell Hotel
Stanwell Hotel Staines
Travelrest London Heathrow Stanwell
Stanwell Staines
Stanwell Heathrow Hotel Staines
Stanwell Heathrow Hotel
Stanwell Heathrow Staines

Frequently asked questions

Is Stanwell Hotel by Mercure currently open?
This property is closed from 20 May 2022 to 31 December 2023 (dates subject to change).
Does Stanwell Hotel by Mercure offer free cancellation for a full refund?
Yes, Stanwell Hotel by Mercure does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Stanwell Hotel by Mercure?
Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Stanwell Hotel by Mercure?
Yes, there's free self parking.
What are the check-in and check-out times at Stanwell Hotel by Mercure?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Stanwell Hotel by Mercure and nearby?
Stanwell Hotel by Mercure has a garden.
Are there restaurants at or near Stanwell Hotel by Mercure?
Yes, Zamoras Restaurant offers al fresco dining and garden views.

Stanwell Hotel by Mercure Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

This could be a nice hotel but staff aren't very welcoming or knowledgeable. Filthy mattress covering, curtains in restaurant at breakfast all stained and dirty, 40 minute wait after ordering breakfast just not good enough
Graham, 2-night romance trip
Verified Expedia guest review

2/10 Poor

I did not stay there. It was closed and I had to find a different hote.
Robert, 2-night trip
Verified Expedia guest review

2/10 Poor

Safety of travellers not a concern for this hotel
I arrived and got told I hadn’t paid. So after spending 15 minutes proving I had paid all they said was ‘the company haven’t sent the details across’ so I didn’t get my 20% off food/drink either. The room was basic but thought it would be ok for the night - I was wrong. I had a drunk person with 2 other people trying to enter my room, scaring me so much that I was petrified. The reception had given them a key to get into my room - no health and safety considerations given to single female travellers staying with them. I tried calling the reception number and there was no answer so I sent them an email to which I got a very poor reply - I was literally shaking and they did nothing to make sure I was safe. I will be taking this further when I return to the country. Then after not sleeping because I was worried someone else would come into the room, I checked out to be told I had to pay a bar bill - seriously! I ate in the restaurant, paid by cash (with receipt) and then went to the room - look at the drunk who the hotel gave access to my room - I’m not paying for someone else’s mistake - the gentleman on reception made me feel like I was lying too which wasn’t a pleasant experience. I don’t think I would ever stay there again and would not recommend it to anyone after the way I was treated
Joan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I have not stayed here..
Jeanette, 2-night trip
Verified Expedia guest review

10/10 Exceptional

*
Helen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

sonia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Liam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall, great hotel and team.
Great hotel, easy to find. Staff are all very polite. Rooms seem good and clean. Overall, I'd definitely stay again. Room and meal prices were ok. Breakfast prices are a bit excessive.
M, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

2/10 Poor

Warren, 1-night trip
Verified Expedia guest review

8/10 Very good

ERIC, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

It’s convenient, clean ,good value and nice staff . On down side , could have done with a mattress topper & fuller pillows .
Karen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Rip off food
The breakfast was disguisting, and highly priced. I ordered smoked salmon and scrambled egg on a multi seeded bagel. Cost was 17.50 !!! One plain burnt bagel, scrammbled egg never seen anything like it. Must of been microwaved several times coulsnt eat it and smoked salmom could hardly see it.
Janet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

lewis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Great service, nice food and good nights sleep
James, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gareth, 4-night trip
Verified Hotels.com guest review

6/10 Good

Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

KEVIN, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brett, 3-night trip
Verified Expedia guest review