Southampton Cruise Terminal - 5 min drive - 3.3 km
Getting around
Southampton (SOU) - 21 min drive
Bournemouth (BOH-Bournemouth Intl.) - 46 min drive
Millbrook Station - 4 min drive
Southampton Central Station - 17 min walk
Southampton Woolston Station - 27 min walk
Restaurants
The Standing Order - 1 min walk
Heavenly Desserts - 1 min walk
Poppins - 2 min walk
Ottoman Kitchen - 1 min walk
The Titanic - 2 min walk
About this property
The Star Hotel
The Star Hotel puts you within a 15-minute drive of Southampton Cruise Terminal and New Forest National Park. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, this hotel is within a short drive of Paultons Family Theme Park - Home of Peppa Pig World. Fellow travellers love the helpful staff and breakfast.
Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 6.00 per day)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Working away
3 meeting rooms
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: GBP 50 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 8.95 for adults and GBP 5.95 for children
Children & extra beds
Rollaway beds are available for GBP 25.0 per day
Parking
Self-parking costs GBP 6.00 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton
Frequently asked questions
Does The Star Hotel offer free cancellation for a full refund?
Yes, The Star Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Star Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Star Hotel?
Yes. Self-parking costs GBP 6.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at The Star Hotel?
Check-in start time: 2 PM; check-in end time: 9:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at The Star Hotel?
No, this hotel doesn't have a casino, but Grosvenor Casino (13-min walk) is nearby.
Are there restaurants at or near The Star Hotel?
Yes, there's an on-site restaurant.
What's the area around The Star Hotel like?
The Star Hotel is a short 4-minute walk from WestQuay Shopping Centre and 7 minutes' walk from Mayflower Park. Our travellers say that the local area is very central.
The Star Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
18 Dec 2024
Colin
Colin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Dec 2024
Debbie
Debbie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Colin
Colin, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
15 Dec 2024
Shannon
Shannon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Anne
Anne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Andy
Andy, 2-night business trip
Verified Hotels.com guest review
6/10 Good
6 Dec 2024
Billy
Billy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Ivan
Ivan, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Dec 2024
Slept well, room a bit tired, but overall good value
Mark
Mark, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
4 Dec 2024
Beware of stairs
Room and hotel fine for overnight stay. Warning if booking small double rooms.
I tells you there are some stairs. Actually 3 sets. 2 only 6/7 the last around 16. I struggled with my heavy suitcase.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Elsa
Elsa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Sheryl
Sheryl, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 Nov 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2024
Overall good experience
I found all staff I encountered to be approacable, helpful and friendly. The room was clean and quiet and the bed comfortable.
The breakfast however was not good. Offer ed from 7 to 10 am, I ate at 8.15. The bacon was so hard and dry it could not be cut or bent and tbe sausage were cheap tasting and, again very dried out and wrinkled. The rest of the buffet looked moist and okay. Right next door to a Wetherspoons, you really need to up your game. Not a cheap breakfast either. I will book with you again but eat elsewhere. Thank you.
Jill
Jill, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
Hive Hotel, good price and great location
Alsx
Alsx, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Nov 2024
Gary
Gary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Sheryl
Sheryl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Was spotless clean and a lovely hotel
John
John, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Nov 2024
Phil
Phil, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 Nov 2024
While the location is convenient, the property itself is very old - one-person lift with manual door opening, no air conditioning, lots of long narrow hallways. It is definitely one of a kind if you are looking for an antique hotel. Our room was spacious and clean though, albeit with a broken fan and a dripping faucet that has water pressure problem.
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
5 Nov 2024
This is an very old (antique) kind of property where you will find moving luggages between floors and stairs is somewhat a challenging experience. The lift is the old type require manual door opening and accommodate only one person plus a bag. Some rooms were far reached through a long narrow hallway so they are not convenient for those who have large luggages hence we asked for a change to a more accessible room since we had two large luggages. No air conditioning but a floor fan was available (which was broken and had to be swapped with another one). Water pressure of the shower was horrible (basically dripping) and we had to skip taking a shower after hotel staff failed to fix it the first night.