MStay Hotel 43

Such a shame, the room was spotless, a great location and nice facilities, however the large french windows in my room didn't shut properly meaning it was extremely noisy all night and I didn't get much rest. I did show the staff member who was very nice and tried to fix the issue but wasn't able to. I'm sure the other rooms are quieter!

I was disappointed when that we were placed in a basement room, next to the stairs. In the mornings it was very loud, with everyone having to come down the stairs, and walk past our room, to go to the breakfast area. The shelf in the bathroom, underneath the mirror, was loose and at an angle - making it impossible to place anything on there, as it would slide off. Not much room/space around the bed - I kept on banging into the radiator. (The bed’s placed in a tight corner of the room). Plus sides... The room was warm and clean, and the hotel was in a good location, which suited our needs. I’d consider staying again, but perhaps not down in a ‘tight and noisy’ basement room!

A really nice hotel with rooms larger than others I've stayed in when visiting London. My only real issue was that my room, although nicely set out had an interior rather than an exterior facing wall. Aside from the lack of natural light, when combined with a (very nice and recently installed) shower, the room will have issues with damp going forward. There was an initial smell of damp when I arrived. I left the extractor fan on in the bathroom for a longer period to compensate but other guests may not. I'd suggest the management keep an eye on this.

Convenient hotel for a concert in Hyde park. We had ground floor room with no outlook and bed was extremely hard but overall was ok for overnight stay

Rainfall shower was a plus, however the room was small, no view window, shower door swung open in a way that didn’t give much room to enter it. Carpet stained. Good for a quiet night sleep, but that’s it.