8/10 Very good
4 Dec 2024
Great hotel near the West End
Really a great hotel near the West End. Our room was comfortable, clean and modern. Friendly staff, amazing breakfast buffet at the restaurant next door, and a very welcoming coffee or tea service in the lobby.
The detracting issue was our room location - right past the lobby between the lifts/elevators and the door leading to the courtyard area which led to the restaurant hosting breakfast.
We were awakened by guests exercising poor noise discipline to and from the busy areas outside our room.
We recommend this and similar rooms be either refitted with noise abatement measures or converted into business spaces, meeting rooms, luggage storage (or anything other than a hotel room).
Otherwise, this hotel was a great choice for our family trip to the West End. We'll request an alternate room next time.
Thomas S.
Thomas S., 2-night family trip
Verified Hotels.com guest review