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citizenM London Bankside

4.0 star property
Boutique hotel with restaurant, near Tate Modern

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Photo gallery for citizenM London Bankside

Meeting facility
Lobby sitting area
Lobby sitting area
Front of property
King Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Experience the vibrant atmosphere of citizenM London Bankside, where modern comfort meets art and culture. Begin your day with a meal at canteenM, then explore Borough Market and London Bridge. Stay connected with in-room WiFi or get work done at the 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 7 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Lift
  • In-room climate control (air conditioning)
The current price is £129
includes taxes & fees
6 Jul - 7 Jul

Room options

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Showing 1 of 1 room

View all photos for King Room

King Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

King Room

9.0 out of 10
Wonderful
(147 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Pillow-top bed
Blackout curtains
Premium bedding
Separate bedroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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  • Air conditioning
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9.2 out of 10, Wonderful, 1,651 reviews
The price is £116
includes taxes & fees
6 Jul - 7 Jul
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About the area

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ

What's nearby

  • The Shard - 10 min walk - 0.9 km
  • London Bridge - 12 min walk - 1.0 km
  • St. Paul's Cathedral - 14 min walk - 1.2 km
  • London Eye - 3 min drive - 1.7 km
  • Tower of London - 5 min drive - 2.3 km

Getting around

  • London (LCY-London City) - 32 min drive
  • London (STN-Stansted) - 47 min drive
  • London (LTN-Luton) - 50 min drive
  • Heathrow Airport (LHR) - 54 min drive
  • Gatwick Airport (LGW) - 85 min drive
  • London Bridge Station - 11 min walk
  • London Waterloo East Station - 11 min walk
  • London Blackfriars Station - 12 min walk
  • Southwark Underground Station - 7 min walk
  • Borough Underground Station - 8 min walk
  • London Bridge Underground Station - 11 min walk

Restaurants

  • ‪The White Hart, Southwark - ‬3 min walk
  • ‪Caravan London Bridge - ‬2 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪LEON Bankside - ‬3 min walk
  • ‪The Distillery - ‬3 min walk

About this property

citizenM London Bankside

When you stay at citizenM London Bankside, you'll be in a great location, within a short 10-minute walk of Borough Market and Thames River. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This boutique hotel is also within a 15-minute walk of The Shard and London Bridge. Fellow travellers love the comfortable beds and helpful staff. The property is only a short walk to public transportation: Southwark Underground Station is 7 minutes and Borough Underground Station is 8 minutes.

Languages

Arabic, Catalan, English, Greek, Polish, Turkish, Ukranian

At a glance

DONE

Hotel size

    • 192 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • IPad
  • IPod docking station
  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CloudM – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
  • Late checkout can be arranged for an extra charge of GBP 29 (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit/debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
State tax ID – 136.0572.29
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No visitors or unregistered guests are allowed at the property after midnight.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

Does citizenM London Bankside offer free cancellation for a full refund?

Yes, citizenM London Bankside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM London Bankside?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM London Bankside?

Sorry, there's no on-site parking at citizenM London Bankside.

What are the check-in and check-out times at citizenM London Bankside?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 29 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at citizenM London Bankside and nearby?

Recommended spots to visit include Tate Modern (6-min walk) and Borough Market (7-min walk), along with The Shard (10-min walk) and London Bridge (15-min walk).

Are there restaurants at or near citizenM London Bankside?

Yes, there's an on-site restaurant, canteenM.

What's the area around citizenM London Bankside like?

CitizenM London Bankside is a short 7-minute walk from Southwark Underground Station and 10 minutes' walk from The Shard. Travellers say that the area is walkable and good for shopping.

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citizenM London Bankside Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Breakfast
Bar
Coffee
Ambience
Shower
Lobby

What guests liked

  • Breakfast was consistently described as fantastic, amazing, and plentiful with a good selection. (16 reviews)
  • The property's food and drink options were cooked to order and received high praise for their quality and variety. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Enjoyed the hotel. Staff was very helpful and friendly.
Emily, 3-night trip

10/10 Exceptional

Good value

Modern hotel, does the job, good value, nice no nonsense hotel. Iron is in a seperate room but otherwise all good
2-night trip

10/10 Exceptional

Lovely hotel, great location.
Drew, 1-night trip

10/10 Exceptional

Night with friends

Good efficient check in- helped by staff to speed up the process. Wacky decor, some outside space and a very comfy bed with great blackout blinds! Very convenient position for south bank and Tate modern.
Claire, 1-night trip

10/10 Exceptional

Great hotel and great location
Kim Liew, 2-night trip

10/10 Exceptional

It’s so cozy, great staff and the bar with its food was lovely.
Helena, 1-night trip

10/10 Exceptional

Comfortable stay in London

Great, modern hotel. For a European hotel, the bed was AMAZING. Very big and comfortable room. Would stay again.
Oscar, 2-night trip

10/10 Exceptional

Excellent for me, easy to access all locations from.
Steven, 3-night trip

10/10 Exceptional

Great stay and convenient location
Adesegun, 1-night trip

10/10 Exceptional

Fantastic hotel, very well placed for Tate Modern, IMAX and all Southside arts venues.
Lynda, 1-night trip

8/10 Very good

Citizen M Banksdie thumbs up

a great budget hotel well located for tube transportation and several high profile arts organisations. Well catered for with bars and restaurants . Great welcome by staff and once I had mastered the iPad controlled features in the room, it was easy. Will definitely book again for a short stay
1-night trip

10/10 Exceptional

Wonderful stay!!

I loved the accessories of the use of the I pad to make our room more colourful and relaxing. I would sleep here everyday
Beth, 1-night trip

10/10 Exceptional

Staff were so friendly and the location was great!
Lori, 5-night trip

10/10 Exceptional

Had a great time! Slept well and enjoyed proximity to so many London attractions. Staff were great, breakfast was great, enjoyed it all. Thank you CitizenM!
Paula E, 7-night trip

10/10 Exceptional

We really like this hotel - quirky and really comfortable
Stephen, 1-night trip

10/10 Exceptional

Nice and quiet even though a busy hotel. Clean too
Jennifer, 2-night trip

10/10 Exceptional

Lovely hotel and staff; very comfortable and close to many attractions.
Tracy, 10-night trip

10/10 Exceptional

Great Stay

The hotel was wonderful and conveniently located close to everything we wanted to see. The service and the facilities were great!
Karen, 2-night trip

8/10 Very good

Great location near south bank behind the Tate modern. Clean functional rooms that tick all the boxes other than no coffee facilities or water bottles. They are quite small but very comfy beds, good shower and good tech with an iPad that controls tv, room service, blind, music etc. Cool trendy bar and restaurant with arty vibe. Good value so would definitely recommend for a short stay.
Nicholas, 2-night trip

10/10 Exceptional

Great hotel
simon, 1-night trip

10/10 Exceptional

Great
Vikash, 1-night trip

10/10 Exceptional

Small well designed rooms, stylish hotel in great neighborhood.
Amanda, 1-night trip

10/10 Exceptional

Great position

Perfect position for visiting borough market or Tate. Easy access to underground
Sara, 2-night trip

10/10 Exceptional

Excellent as always and love the bar area
D, 2-night trip

8/10 Very good

Hotel was lovely however it would be nice if the cleaners didn’t start cleaning rooms over a weekend at 7:30am and onwards as it’s very disruptive when trying to sleep - especially considering you’ve paid for this. This happened both mornings to us and we struggled to sleep past as they were making a lot of noise and doors were slamming.
Suzy, 2-night trip