Crowne Plaza Felbridge - Gatwick, an IHG Hotel, East Grinstead: Info, Photos, Reviews

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4-star hotel in East Grinstead with spa and indoor pool

Premium Room, 1 King Bed, Business Lounge Access (Super King) | In-room safe, desk, laptop workspace, iron/ironing board

Eco-friendly toiletries, hair dryer, dressing gowns, slippers

Overview
Rooms
Location
Amenities
Policies

Very good

Property highlights

Pool

Spa

Free parking

Laundry facilities

Restaurant

Bar

London Road, Felbridge, East Grinstead, England, RH19 2BH

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
24-hour room service
Massage/treatment rooms
Business centre
Meeting rooms
Terrace
24-hour front desk
Air conditioning

Feel at home

Private bathroom
Television
Garden
Terrace
Daily housekeeping
Laundry facilities

Room options

Premium Room, 1 King Bed, Business Lounge Access (Super King)

Sleeps 4
1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

Sleeps 2
1 Single Bed

Standard Room, 1 Double Bed

Sleeps 2
1 Double Bed

Standard Room

Sleeps 2
1 Single Bed

Premium Room, 1 King Bed (Super King)

Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed (Bath)

Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Accessible (Super King)

Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Courtyard View

Sleeps 2
1 King Bed

About this area

What's nearby

Surrey Hills - 13 min drive
Hever Castle and Gardens - 22 min drive

Getting around

Gatwick Airport (LGW) - 16 min drive
Heathrow Airport (LHR) - 66 min drive
London (LCY-London City) - 74 min drive
East Grinstead Station - 6 min drive
Dormans Station - 7 min drive
Lingfield Station - 8 min drive

Restaurants

Tarana - 7 min drive
Java & Jazz - 9 min drive
Tammy's Thai Restaurant - 3 min drive
The Old House Inn - 6 min drive
C Js Coffee Bar - 4 min drive

About this property

Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Enjoy your visit to East Grinstead with a stay at Crowne Plaza Felbridge - Gatwick, an IHG Hotel. You can grab a bite to eat at the restaurant and visit the spa to be pampered with body wraps or aromatherapy. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a terrace.

Languages

English

Sustainability

Sustainability practices

Solar energy

Wind energy

Water dispenser

Eco-friendly toiletries

Garden

This information is provided by our partners.

Learn more about properties’ sustainability practices

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Masks and gloves available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast, dinner and through room service

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

116 rooms
Arranged over 2 floors

Arriving/Leaving

Check-in time from 3:00 PM until midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free on-site self-parking
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser

What to do

Golfing

Working away

Business centre
Meeting rooms
Computer station

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Pool loungers

Facilities

Garden
Picnic area
Terrace
Television in common areas
An indoor pool
Full-service spa
Massage/treatment rooms
Banquet hall

Accessibility

Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available

Room amenities

Be entertained

Flat-screen television
Satellite TV channels
Films for purchase

Home comfort

Air conditioning
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board

Sleep well

Bed sheets provided

Freshen up

Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Desk chair

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Eco-friendly toiletries
LED light bulbs
Recycling

Special features

Spa

Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately GBP 16.95 per person
Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 10 (subject to availability)

Pool, spa, & gym (if applicable)

Pool access available from 8:00 AM to 9:00 PM
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property does not have lifts.

This property uses wind and solar energy.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead

Crowne Plaza Felbridge Gatwick Hotel

Crowne Plaza Felbridge Gatwick East Grinstead

Crowne Plaza Felbridge Gatwick

Felbridge East Grinstead

Crowne Plaza Felbridge - Gatwick East Grinstead

Felbridge Hotel East Grinstead

Crowne Plaza Felbridge Gatwick

Crowne Plaza Felbridge Gatwick an IHG Hotel

Crowne Plaza Felbridge - Gatwick, an IHG Hotel Hotel

Crowne Plaza Felbridge - Gatwick, an IHG Hotel East Grinstead

Frequently asked questions

Does Crowne Plaza Felbridge - Gatwick, an IHG Hotel offer free cancellation for a full refund?

Yes, Crowne Plaza Felbridge - Gatwick, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

You can check in from 3:00 PM - midnight. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10 (subject to availability). Contactless check-out is available.

What is there to do at Crowne Plaza Felbridge - Gatwick, an IHG Hotel and nearby?

Crowne Plaza Felbridge - Gatwick, an IHG Hotel has a spa and an indoor pool, as well as a picnic area and a garden.

Are there restaurants at or near Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Yes, there's an on-site restaurant.

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness