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citizenM Tower of London

4-star hotel with restaurant, near Tower of London

  • Free Internet
From
£94

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40 Trinity Square, London, EC3N 4DJ, England, United Kingdom
9.2.Superb.
  • This place is really impressive -the room I was in on the sixth floor was a high floor,…

    Jun 8, 2021

  • Love it at citizen M

    May 29, 2021

See all 1,196 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Walkable
Transport options
Safe
Dining options
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 370 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business centre
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Hydromassage showerhead
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In London City Centre
  • Tower of London - 7-min walk
  • London Bridge - 12-min walk
  • St. Paul's Cathedral - 21-min walk
  • Covent Garden Market - 41-min walk
  • Big Ben - 2.6 mi / 4.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • King Room
  • King Room - Tower View
  • King Room

What’s around

Landmarks

  • In London City Centre
  • Tower of London - 7-min walk
  • London Bridge - 12-min walk
  • St. Paul's Cathedral - 21-min walk
  • Covent Garden Market - 41-min walk
  • Big Ben - 2.6 mi / 4.2 km
  • Buckingham Palace - 3.1 mi / 4.9 km
  • Royal Albert Hall - 4.7 mi / 7.6 km
  • Excel Exhibition Centre - 6 mi / 9.6 km
  • O2 Arena - 6.6 mi / 10.6 km

Getting around

  • London (LCY-London City) 24-min drive
  • Heathrow Airport (LHR) 55-min drive
  • Gatwick Airport (LGW) 79-min drive
  • London (LTN-Luton) 51-min drive
  • London (STN-Stansted) 44-min drive
  • London Fenchurch Street Station 3-min walk
  • London Cannon Street Station 12-min walk
  • London Liverpool Street Station 13-min walk
  • Tower Hill Station 1-min walk
  • Tower Gateway Station 2-min walk
  • Aldgate Station 6-min walk
map
See on map
40 Trinity Square, London, EC3N 4DJ, England, United Kingdom

At a glance

Hotel size

  • This hotel has 370 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.
Due to COVID-19, access to the communal living room and the restaurant is available by reservation only, limited to a maximum of 6 registered guests or 2 households per table. The last order for alcohol is 10:30 PM.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • No on-site parking
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • 24-hour business centre
  • Number of meeting rooms - 8
  • Computer station

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Lift
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Low-height desk
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels
  • IPad
  • IPod docking station

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

CanteenM – On-site restaurant. Reservations are required.

Small print

Also known as

  • citizenM Tower London Hotel
  • citizenM Hotel
  • citizenM Tower London
  • citizenM Tower of London Hotel
  • citizenM Tower of London London
  • citizenM Tower of London Hotel London
  • Citizenm Tower Of London Hotel England

Optional extras

Late check-out can be arranged for an extra charge of GBP 29.00

To-go breakfast is offered for an extra charge of GBP 12.5 per person (approximately)

Policies

State tax ID - 81.84.09.897.B.06

No visitors or unregistered guests are allowed at the property after midnight.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

On-site parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, citizenM Tower of London does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately. However, there's street parking available.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 29.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant, canteenM. Nearby restaurants include Le Paris Grill (3-min walk), Wagamama (3-min walk) and The Chamberlain (3-min walk).
  • Recommended spots to visit include Tower of London (7-min walk) and London Bridge (12-min walk), along with St. Paul's Cathedral (1.1 mi) and Covent Garden Market (2.1 mi).
9.2.Superb.
  • 10.0.Exceptional

    Amazing place and fantastic

    Mark, 2 night trip, May 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lockdown just finished so London was quiet.

    Extremely friendly staff. Hotel is like an incredibly up market backpackers hostel. Didn't seem to be any cleaning at weekend and ipad controls for room are not easy but fun trying to get it to work. Shower excellent. Lifts have a mind of their own. Big minus is no tea/coffee making facility in room but will definitely stay again. You can't get closer to Tower of London than here and tube station is under the hotel.

    j, 3 night trip, May 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good hotel, great location

    Nice hotel, great location and a reasonable price.

    Tyron, 1 night business trip, May 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A wonderful experience, hugely recommended

    Absolutely wonderful stay with really happy, friendly and attentive staff

    David, 1 night business trip, Mar 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly staff, spacious lounge and clean rooms, although the rooms are a bit on the small side, the Tower of London view certainly makes up for it

    Adeel, 4 night business trip, Mar 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic stay

    So amazing stay in this hotel

    1 night business trip, Jan 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff very helpful, Covid plan and cleanliness was fist class, amazing stay considering the pandemic

    1 night business trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing stay

    Amazing! Although we only spent two mornings and two evenings and during tier 3 we thoroughly enjoyed our stay. A massive and comfy bed, an amazing view of the Tower of London, Tower Bridge and the Shard to name a few made mornings and evening all the better. Having control of the lights, their colour, blinds, curtains, room temperature, ventilation and the TV from the tablet provided and our phones was like living in the future. The rooms were immaculately clean and the breakfast buffet was beautiful which due to covid had to be collected and taken to our room but made it all the more enjoyable having breakfast from the comfort of our bed.

    Charlie, 2 night business trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Can’t fault it

    A funky beautifully-presented hotel with excellent service. Plenty of space to chill in a corner in the huge lounge area downstairs. Views of the Tower of London if your room is on that side and even better views from the rooftop bar (closed during COVID restrictions) Great location. Excellent value

    Deborah, 1 night trip, Dec 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Weekend break

    Super Modern hotel , biggest bed I've seen really comfortable , room modern minimalist , shower lighting amazing nice touch free premium channels . Absolutely stunning view from our bedroom of the Shard which was lit up for Christmas , Stunning location next too Tower of London and tube station walking distance to River , Tower Bridge, Sky Garden , Borough Market ,

    Robert, 2 night family trip, Dec 12, 2020

    Verified Hotels.com guest review

See all 1,196 reviews