Bridge Inn Hotel

The hotel was in desperate need of refurbishment. The sockets didn't work in my room, it was cold even with the radiator on, and the water from the cold tap was not drinkable (ran it for 5 minutes and it was still coming through full of white bits) Food was so poor, I opted to go to a Costa down the road for breakfast. When I mentioned the problems at check-out the staff member said she didn't even know what to say to customers; the hotel was meant to be refurbed in January but the date kept getting put back. I'd advise to avoid this one until it's been refurbished.

The room needs a refurbishment as it’s very dated. No hot water for a shower! When I mentioned this the response was, ‘oh yes it happens all the time, it’s an old building’. Not very helpful and very poor customer service. Breakfast, there wasn’t enough sausage for my wife to have a sandwich. Again very poor! If you want a bed for a night, great. Unfortunately if you would like a real hotel experience, then book somewhere else!

Good food, room ok, shower was bad, hot then cold then scalding.

To much noise in next room there was a dog in there howling all night. And people doing karaoke until 11 ‘o’ clock on a Wednesday really. If you have to stay make sure you don’t have to get up for work at 5am joke

No bell / buzzer in Reception. Keys are on a massive piece of wood. Room needed the decor to be patched up. Couldn’t get my legs under the desk to do my work. Wi-fi connection had an aggressive timeout and I had to reconnect if I didn’t use for ten mins. Shower is a mixer from the tap and didn’t come through at the same temperature. Very awkward. Loud noise outside perhaps an AC unit. Windows blocked none of it out. Restaurant staff apparently overloaded. All staff struggling with IT systems. They were all helpful and friendly though.

Attentive service from all the staff

Room and bathroom were clean and relatively comfortable. Hotel is very old but for £45 a night it’s very good value. There was quite a lot of noise from adjacent rooms and bar area below but as stated above it’s good value and you get what you pay for.

Had a four night stay and found the bridge inn to be idealy located for visiting the city on sightseeing trips, found the staff very freindly and good at their jobs, The food in the restaurant was exelent and well priced, The only negative point was the rooms could do with an update, i would gladly stay there on my next visit to merseyside.

Great

Pleasant hotel in nice location. Staff all friendly. Would stay again