Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Park Plaza London Waterloo

4-star4 stars
6 Hercules Road, London, England, SE1 7DP, United Kingdom

4-star hotel with spa, near Florence Nightingale Museum
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Honestly loved this hotel, fab location, lovely rooms, such friendly and helpful staff. I…Mar 7, 2020
  • £25 check in deposit unnecessary. My card wasn't working and at one point it looked…Mar 3, 2020

Park Plaza London Waterloo

from £118
  • Superior Double Room
  • Superior Twin Room
  • Superior King Room
  • Studio (1 King Bed)
  • Studio (2 Twin Beds)
  • Executive Double Room
  • Executive Studio (1 King Bed)
  • Executive Studio (2 Twin Beds)
  • Suite, 1 Bedroom

What’s around Park Plaza London Waterloo

Landmarks

  • In London City Centre
  • London Eye - 12-min walk
  • Big Ben - 13-min walk
  • Westminster Abbey - 16-min walk
  • Houses of Parliament - 16-min walk
  • Old Vic - 10-min walk
  • Florence Nightingale Museum - 5-min walk
  • Imperial War Museum - 6-min walk

Getting around

  • London (LCY-London City) 42-min drive
  • London (LHR-Heathrow) 49-min drive
  • London (LGW-Gatwick) 81-min drive
  • London Waterloo Station 11-min walk
  • London Waterloo East Station 13-min walk
  • London Elephant and Castle Station 18-min walk
  • Lambeth North Underground Station 6-min walk
  • Waterloo Underground Station 11-min walk
  • Westminster Underground Station 12-min walk

At a glance

Key facts

Hotel size

  • This hotel has 494 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self-parking* on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2016
  • Lift
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 48-inch LED TV
  • Pay films
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Mandara Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Park Plaza London Waterloo’s small print

Also known as

  • Park Plaza London Waterloo Hotel
  • Park Plaza Waterloo Hotel
  • Park Plaza Waterloo
  • Park Plaza London Waterloo Hotel
  • Park Plaza London Waterloo London
  • Park Plaza London Waterloo Hotel London
  • Park Plaza London Waterloo Hotel London

Policies

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

The property affirms that it follows sanitisation practices of Safety Protocol (Radisson) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Optional extras

Self-parking costs GBP 45.00 per night

Parking is available off site and costs GBP 20 per day (0.3 mi away)

English breakfast is offered for an extra charge of GBP 19.50 for adults and GBP 19.50 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Park Plaza London Waterloo

  • Does Park Plaza London Waterloo offer free cancellation for a full refund?
    Yes, Park Plaza London Waterloo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Park Plaza London Waterloo currently open?
    This property is closed from 29 July 2020 to 23 September 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Park Plaza London Waterloo?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Park Plaza London Waterloo?
    Yes. Self-parking costs GBP 45.00 per night.
  • Is there a pool at Park Plaza London Waterloo?
    Yes, there's an indoor pool.
  • Are pets allowed at Park Plaza London Waterloo?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Park Plaza London Waterloo?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Park Plaza London Waterloo?
    Yes, there's an on-site restaurant. Nearby restaurants include Four Corners (3-min walk), The Three Stags (4-min walk) and Scooter Caffé (4-min walk).
  • What is there to do near Park Plaza London Waterloo?
    Recommended spots to visit include Florence Nightingale Museum (5-min walk) and Imperial War Museum (6-min walk), along with The Vaults (7-min walk) and Southbank Centre Book Market (8-min walk).

Recent reviews

Fabulous 8.8 From 3,041 reviews

Exceptional 10.0
Hotel was nice and clean, however the woman who checked me didn’t seem friendly, she didn’t smile and her replies were very blunt
gb1 night trip
Exceptional 10.0
Fantastic all round
Great experience all round.
Owen, gb1 night trip
Exceptional 10.0
Highly recommended!
Very nice hotel with a perfect location and a great service. Everyone from the concierge to the barman were extremely pleasant responding positively to my requests. I will come again for sure :)
gb1 night business trip
Exceptional 10.0
Would definitely go back
The staff were so friendly and helpful. Breakfast was amazing even with my picky family they still found breakfast that they liked. The swimming pool, steam room and sauna were amazing
R, gb2 night family trip
Exceptional 10.0
Would want to stay again
Lovely room and very modern, clean and the pool was fantastic
Rebecca, gb1 night business trip
Exceptional 10.0
Lovely hotel - could hear the trains a bit at night, but certainly didn't stop us from sleeping. Lovely little touch giving the children 'spending money' for the cafe.
Abigail, gb1 night family trip
Good 6.0
The facilities are too dark, nice property but spoilt by ambience being far too dour
Paul, gb1 night business trip
Exceptional 10.0
Excellent hotel lovely and clean. Staff friendly
Catriona, gb1 night trip with friends
Good 6.0
Room was okay
The room was okay but however the shower wasn’t working properly, in fact it was broken and water started to splatter everywhere.
leon, gb1 night trip
Exceptional 10.0
The staff were friendly and helpful, room was spotless. Got upgraded on arrival. Only wished the breakfast quality was better
Farah Shazana, gb1 night trip with friends

Park Plaza London Waterloo

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