QuickStay - Gorgeous 2-Bedroom in the Heart of Downtown

The view was incredible, the CN Tour was right outside the master bedroom window. The condo was well kept and modern. Directions for the condo were clear, but use of the parking garage was not at all, which made it difficult for us since we drove. The elevators were a pain to use. One was out of order all 3 days that we were there so there was always a long line with surly residents while waiting. Also, we had to park in a city lot Friday until 3:00 and Sunday from 11:00, which cost us more and was a pain to deal with. They didn’t have a holding room for bags so if we would have taken the train we would have been paying to store them Friday and Sunday which also would have been a pain to deal with. They should work with the renters some way to make it easier one way or the other.

2 night family trip, Jun 21, 2019

Verified Expedia guest review

I followed the directions as presented to me by the Quickstay team. The instructions were for weekdays only and we arrived on the Saturday. To enter te building you need a fob so we were now locked out of the building. When I piggybacked through the door there are two security guards, now they are not Hotel staff since this is a residential building, and provide no help what so ever. I called the contact and after several tries she explained that she could not contact the cleaning crew. In frustration I made my way to the room knocked nobody answered but the door was left unlocked. Text back at 2:45 asked to leave our bags in the room, the response was the cleaners would not allow. Called back and explained the room is untouched and it will not be ready any time soon. They allowed us to store bgs in room and promised our room would be ready by the time the game was over! After the game, keys were still not at dest! Went up to the room and as I walked out of the elevator, I was greeted by the cleaners and there we exchanged the keys at 6:45. At no point did Quickstay ever take responsibility nor did they ever contact me for resolution, not even to be comped in anyway. The text and email response were always the same "sorry for the inconvenience we will look into it with the cleaning company" Very dissappointing for a family of 6 to what was their first game. The room is awesome and the location in the top notch but for $630 a night I expected much more

Tony, 1 night family trip, May 11, 2019

Verified Expedia guest review

The location and accessibility to the area was great! The ease of checking but mostly the ability to talk to an agent to get information was ideal. The unit layout was spacious and beds were clean and comfortable. The elevators are not as ideal. Some were out of order and if cleaning staff get on there’s not much room. So can wait a while for elevators. The price for cleaning for a one night stay is a bit much and there were dust bunnies so feels like this is definitely for the service provided. Otherwise loved the stay.

Jewels, 1 night trip with friends, May 2, 2019

Verified Expedia guest review

Modern, relatively clean, great views, beds for 4 single.people

3 night family trip, Mar 19, 2019

Verified Expedia guest review

The location, size of the unit, quality of furnishings, comfort of beds- all 5 Stars. Great view of CN Tower from master bedroom windows! Close to public transportation and lots of great restaurants. Unit maintenance- 3 Stars The main lock on the front door was not working correctly. I had to giggle the key randomly for a while to get it to unlock from the outside. Building amenities- 1 Star Short term renters are prohibited from using the billiards room and gym even though the property manager (QuickStay) said we'd have access with our key. We did have access to the roof top pool. Parking- 1 Star We pre-booked parking in the building. The key was missing when we arrived. QuickStay informed me the prior guest didn’t return the key and a replacement wouldn't be delivered until noon the following day. Fortunately, I was able to talk the concierge into opening the doors to the garage. However, my reserved spot was occupied. QuickStay assigned me a different spot. However, the key was never delivered to the unit; which meant we were not able to use our car during our stay because we couldn't re-enter the garage. Cleanliness of the unit- 0 Stars When we arrived the trashcan under the kitchen sink was full of garbage and dishes where put away dirty. More disturbing, the shower curtain in bathroom was covered with mold. I contacted QuickStay to have it cleaned, but they never responded. 5 Star property with 5 Star cost, but unfortunately it has 2 Star service.

Marc, 3 night trip, Jul 19, 2018

Verified Expedia guest review

Great condo, in a great location!

It was too bad we stayed only for a night, otherwise this condo was in a lovely location. Right opposite was the CN tower and Ripleys aquarium, and a whole lot more to see.... the management was very prompt with their communication and I was very impressed that they would often respond within 30mins of my query... the condo was in great condition, and worth the stay. I would come here again!

Vidya, 1 night trip, Jun 14, 2018

Verified Orbitz guest review

Perfect location

Perfect location. Nice condo with incredible views. Parking garage very confusing. Some confusion over deposit caused some early concerns. Hadn't been vacuumed in a while but overall nice

Ray W., Other trip, Sep 30, 2019

Verified Vrbo guest review

접근성 빼곤 그닥...

유니언역,cn타워 및 하버프론트 인근에 위치하여 집근성이 좋음. 하지만 객실관리는 전반적으로 미흡. 구석구석 먼지 뭉치, 곰팡이 핀 욕조커튼, 닦다만 컵 등 새 건물임에도 꼼꼼하게 관리되고 있지 않은듯 보였음. 예약시 매일 하우스키핑 해준다고 되어 있었으나 3일동안 한번도 안해 줌. 낯선 체크인 방식도 혼란스러웠으며 주차도 애를 먹었음. - 건물입구 현관을 들어가는 것부터-5식구 취사가능 장점을 믿고 선택했으나 후회스러움.접근성 말고는 일반 호텔보다 나은게 없었던 듯.

3 night family trip, Jun 10, 2018

Verified Hotels.com guest review

2 night trip, Nov 22, 2019

Verified Expedia guest review

Stacey, 2 night trip, Nov 13, 2019

Verified Hotels.com guest review