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Náay Tulum Curamoria Collection

4.0 star property
Boutique hotel with spa, near Tulum National Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Náay Tulum Curamoria Collection

Rooftop terrace
Outdoor pool, pool loungers
Front of property
Outdoor pool, pool loungers
Minibar, in-room safe, iron/ironing board, free WiFi
VIP Access

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Spa
    Spa
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free use of bicycles
  • Room service
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
Feel at home
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker
The price is £88
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Minibar, in-room safe, iron/ironing board, free WiFi

Luxury Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Bathrobes
Espresso maker
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Villa Master)

Suite (Villa Master) | Minibar, in-room safe, iron/ironing board, free WiFi

Suite (Villa Master)

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
Bathrobes
Espresso maker
Minibar
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Naala Tulum
Pool
Airport transfer
Parking available
Free WiFi
9.0 out of 10, Wonderful, (418)
The price is £81
includes taxes & fees
22 Nov - 23 Nov
Naala Tulum
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About the area

Map
Calle Itzamna Mza 26 Lote B88, Av Aldea Zama, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min drive - 1.8 km
  • Gran Cenote - 9 min drive - 7.1 km
  • Tulum Mayan Ruins - 11 min drive - 5.8 km
  • Tulum Beach - 11 min drive - 5.3 km
  • Playa Paraiso - 14 min drive - 5.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Mercado Tulum - ‬5 min drive
  • ‪Rossina Cafe - ‬5 min walk
  • ‪La Parrillada Tulum - ‬19 min walk
  • ‪Pescaderia Estrada - ‬19 min walk
  • ‪La Consentida - ‬17 min walk

About this property

Náay Tulum Curamoria Collection

At Náay Tulum Curamoria Collection, you'll be within a 10-minute drive of Tulum National Park and Gran Cenote. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other features of this boutique hotel include an outdoor pool, a bar/lounge and free bike rentals. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 36 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Transfers

  • Airport shuttle*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Services

  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bike hire
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Lift

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Naay Boutique Hotel Tulum
Naay Boutique Tulum
Naay Boutique
Naay Boutique Hotel
Naay Boutique Hotel by Curamoria
Náay Tulum Curamoria Collection Hotel
Náay Tulum Curamoria Collection Tulum
Náay Tulum Curamoria Collection Hotel Tulum

Frequently asked questions

Does Náay Tulum Curamoria Collection offer free cancellation for a full refund?
Yes, Náay Tulum Curamoria Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Náay Tulum Curamoria Collection?
Yes, there's an outdoor pool.
Are pets allowed at Náay Tulum Curamoria Collection?
Sorry, pets aren't allowed.
Is parking offered on site at Náay Tulum Curamoria Collection?
Yes, there's free self parking.
Is an airport shuttle service offered by Náay Tulum Curamoria Collection?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Náay Tulum Curamoria Collection?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Náay Tulum Curamoria Collection and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Náay Tulum Curamoria Collection also has a garden.
Are there restaurants at or near Náay Tulum Curamoria Collection?
Yes, there's an on-site restaurant.
What's the area around Náay Tulum Curamoria Collection like?
Náay Tulum Curamoria Collection is in Zama, a short 17-minute walk from Dos Aguas Park.

Náay Tulum Curamoria Collection Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay. Huge thank you to Ivan, Rodrigo , and primo for making our stay a great one.
Oscar, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Jada, 3-night trip
Verified Expedia guest review

10/10 Exceptional

shawnta, 4-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

My sister and I vacationed here for five nights. We were beyond pleased with the service, accommodations and rooftop pool and restaurant. We loved the quinoa bowl and key lime pie! The service at the restaurant was exceptional. Angel and Edmundo were fantastic. The room had everything we needed, including ice-cold AC! And the front desk staff was very friendly and helpful in arranging excursions and transportation to and from the Cancun airport. This location is very close to spas, restaurants and convenience stores. We loved Fitalicious and Lotuspa nearby. We plan to return for another vacation!
Mary, 5-night family trip
Verified Expedia guest review

8/10 Very good

The staff were all so friendly and helpful. My boyfriend and I were celebrating our anniversary, and they decorated our room with rose petals and balloons — so sweet and thoughtful. Would definitely stay here again!
Sarah, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel was excellent but not in the best area.All staff was super nice,helpful and went above and beyond for us.
Lisa, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Behnaz, 2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oasis in Tulum
This hotel was a lovely oasis in a beautiful and quiet neighborhood. Tulum can be an exhausting city, and the Naay Tulum Hotel was a peaceful and lovely place to spend time. The staff would go above and beyond to make you feel comfortable and it felt more like a bed and breakfast than a hotel.
Kimberly, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

O
Atinder, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Gareth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had to leave a horrible hotel situation and came here day of booking. The girl at the front and the manager were so sweet and really helped us, we even paid a small amount for an upgraded room we didnt see online. This place was a way better vibe, the room was clean the shower had warm water and it wasnt loud or noisey. This is my second time here i would definitely come back.
katelyn, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Edouard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel with close to local spots. Though, it was hard to find the hotel. Navigation first took me one way and then where it would tell you to turn it was blocked off and couldn't turn.
lizette, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Relaxing Vibe
This is a favorite place for me and my family. The staff is very friendly and helpful. Nice rooftop restaurant, and beautiful rooms with great amenities.
NATASCHA, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eva, 1-night trip
Verified Expedia guest review

2/10 Poor

Muhtaseem, 5-night trip
Verified Expedia guest review

2/10 Poor

Robert, 4-night trip
Verified Expedia guest review

2/10 Poor

Nervous upon arrival there were 3 police officers in the lobby and guest complaining of stolen money from their room safe that was apparently switched out. I opted to not get cleaning during my stay because of this fear but they asked me constantly if I wanted to clean the room. When leaving I was asked to wait for room inspection then told a robe was missing and I had to pay for it. I even opened my luggage to show them I didn’t have a robe and didn’t recall if the robe was ever in the room to begin with. I was between this property and aloft and wished I stayed T the bigger brand hotel.
Anthonia, 3-night family trip
Verified Expedia guest review

2/10 Poor

No AC and they tried avoiding us a refund
Absolutely the worst arrival experience we had with this hotel. They waited until we arrived there late at night to inform us that the AC was broken in our room and there was no other rooms available that they could switch us to. Note that it is hot in Tulum and there was no way we were able to sleep without an AC. For something so crucial they should have contacted us earlier so we would have had time to make alternative arrangements. The staff said it was going to be fixed the next day and when we called the next day, they said “it was going to be fixed tomorrow” again. Thankfully after our first interaction we felt they were super unreliable and already replaced our booking with another hotel. The worst part when we asked for a full refund as we never stayed, the “manager” was never there and they kept asking us to call back tomorrow. Before when you book with this place.
Kerry, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Nice Boutique Hotel with a luxurious feel
The staff at the hotel are wonderful and we're very helpful during our stay. Chris and Armando helped us get taxis and gave us recommendations. The only reason I give 4 stars is because Tulum occasionally has power outages. Luckily the hotel runs on a generator but this caused issues with the air conditioner, meaning it wasn't working during our stay. However, they did upgrade our room and provided a fan, which was the best they could do under the circumstances! The area (Aldea Zama), was quiet and a lot different from the hotel zone. We liked this, however as you probably know by now, taxis are very expensive so trying to get to the hotel zone for the beach, etc. was expensive and there was a lot of traffic around dinner time. Tulum Centro is close (less than 10 min taxi ride) and when you don't feel like venturing too far for food there are plenty of restaurants near the hotel and a 7/11. There's even a small cenote nearby that's cool to visit. Overall we enjoyed our stay!
ReAndra, 5-night trip
Verified Hotels.com guest review

6/10 Good

We recently stayed at The NAAY for 6 nights over New Year's '23-'24 and overall, I had a pleasant experience with a few exceptions. The room was well-designed and comfortable with good a/c and basic amenities. The front desk staff (Alejandro and Omar) were friendly, helpful, and professional. The hotel's location was also conveniently located in the Aldea Zama, an upscale dining and shopping area between Tulum and the beach. There are a lot of nice restaurants and shops within walking distance and we felt very safe. It's a new(ish) development with lots of construction in the area and the streets can be difficult to navigate (even with GPS), but it's very doable. The downside of our stay ranges from minor issues to semi-serious problems. 1st and foremost, I was bitten by a bed bug. They have a distinctive bite pattern (3 dots in a triangle). I wanted to rule this out as a possibility, but it's a fact, it happened. Also, we were in the jungle and I didn't want to make a big deal out of it, but it is an issue. 2nd, we requested our room be cleaned on 3 separate occasions and it was cleaned only once during our stay and that was on our final day of the trip. The hot tub was barely warm, shut off at 9p and the bathroom was poorly lit. Once these issues are addressed, I would recommend the NAAY if you're not staying at a resort on the beach. It could be a 4-star hotel with a little more effort and attention to detail, cleanliness, and request response times. 3 stars
Christie, 7-night romance trip
Verified Expedia guest review

6/10 Good

This hotel is a really hard to get to/follow directions on a map. It's kind of buried in the center of construction and tourist walkways which makes it difficult for cars to get through. We felt a bit dazed and trapped in the luxury king sized room (the most expensive room, yet has no windows or any source of light). There is no air conditioning inside the hotel itself (apart from the rooms) which can be a frustrating after a long day in the heat. However, staff was super nice and helpful. Room service was pretty average and you're better off eating from the restaurants around the hotel instead of the food in the hotel.
Adeola, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

We really enjoyed our stay here. It is in between downtown Tulum and the beach. The bike ride is a bit sketchy at night. The staff were super friendly and accommodating.
Rob, 7-night romance trip
Verified Expedia guest review

General property information

Breakfast
Available
Parking
Free
Reasons to Book
Outdoor Pool & Comfortable Beds
Check-In Time
3:00 PM