The House of Toby

Great price for location and friendly staff. The rooms are spacious and very well looked after. Will be using again. Free breakfast too which is a bonus.

no lift and on second floor but not really a problem good value

Disappointed overall. Made to look upmarket, however the first room we were given the air conditioning was broken. We went down to reception and the staff was very helpful in providing another room. However, this room was a lot more cramped than the first. There were visible stains on the outside of the blanket and hair on the sheets. At this point we were too tired to change again so we just made do with what we had as it was only for one night. The bathroom was poorly designed. You couldn't close the bathroom door and use the toilet at the same time as you would hit your knees against it, another fault was that the lock was also broken. This was embarrassing when staying with my partner and having to use the toilet. In addition, you couldn't open the shower door fully without it hitting the actual shower and the door didn't fully close meaning water leaked across the floor. The room's air conditioning did work, however when either on or off it made an annoyingly loud buzzing noise which gave us little sleep. We were looking forward to the breakfast as it could have redeemed our stay, yet this was also disappointing. Not enough tables for everyone, so we ended sharing a table with another couple, the selection of food falls very short of a "continental breakfast" which included ham, cheese and few bread rolls alongside plain cereal. They also limited how much hot water you could have for a cup of tea. We ended going to the local McDonald's instead. Very disappointed.

Room was OK - I was stuck in a lower ground room so was a little claustrophobic. Main issue was the breakfast options - I booked a room with Breakfast and found I actually couldn’t eat any of it due to allergies but to be honest there wasn’t much in the way of options - cereal with milk and all butter croissants - not ideal for someone allergic to dairy.

Very small room, but it is in London so to be expected. Beds were very comfy and I slept great! Staff were very friendly.