Tower Bridge City Apartments

I liked my stay here, the problem is you have to collect the keys from Camden Town - which is miles away. I think if you're calling you company Tower Bridge Apartments, you should probably mention that you operate out of Camden! You aren't made aware of this fact until after you book, another bad point. The apartment was nice although none of the windows opened! Not exactly safe.

Good to have key etc delivered to my office. Didn’t expect to have to pay an extra £40 for cleaning before checking in. Apartment very nice but in a busy noisy area which didn’t feel particularly safe at night. Entrance to apartments on small Dark side street but lovely once inside

Well located flats and built and furnished to a high standard but the dirty bed sheets on one bed let it down. Bathroom/kitchen all very clean though. Also the beds were so squeaky in flat 5. Also someone tried to get in the flat with a key at 3am and did! We were so scared but when we let the staff know the next day they apologised. So overall I don't think I would use again.

Apartments were average at best, extremely hot, very basic kitchen & supplied utensils, fold out bed was uncomfortable & location was not as advertised- there is better value for money available

The location to pick up the keys was across the city which was an hour in traffic both ways from the apartment. This was not convenient and I would have happily selected a different location if I knew that prior to paying. There was a 40 GBP cleaning fee that had to be paid in cash or check which was told to me via email after I already left for my journey. Not convenient. I did not get a receipt for this fee. There were 4 flights of stairs to the apartment I rented. This was not easy for me and would have liked to have know that prior to renting. The location was convenient, and the apartment was clean. The hot water warmer for tea was broken and the coffee maker was not clean, There were used grinds in the coffee maker. The refrigerator was clean but has an odor that smells liked something had spoiled prior to my arrival.