Hotels in Old San Juan

"Best Hotel. The personnel was so friendly. The inside of the room is very inviting. They keep stocking a variety of snacks everytime they came to clean my room. So many places to choose to eat close by. I have a fantastic time."

"Everything ok "

"Location, friendly helpful staff. The front desk girls were awesome, super helpful and nice. Beautiful building. The elevator was creepy and no air so not helpful for claustrophobic folks but other than that everything else was awesome."

"There are beautiful spaces within the hotel and a truly wonderful space outside by the pool area, steps away from the lovely beach. The staff was just great- kind and very friendly service. I enjoyed the music in the lobby by the dining area, and there is comfortable seating all over where you can relax and take it all in. My group had a great time staying at this property. "

"We loved being right next to the beach. The staff was extremely friendly and helpful. The room was good, we got ours facing the beach. "

"We arrived before the 4 PM check-in time and were allowed to leave our suitcases until our room was ready. We could also start using the facilities, including the pool and dining areas. Jasmarie and Albert at the front desk were very polite and accommodating. However, the rest of the staff were unfriendly. After wearing the paper bracelet for several days throughout the pool, beach, excursions, and showers, it disintegrated and fell off. I immediately went to the front desk to request a new one for my six-year-old, but a staff member, speaking in a rude tone, tried to charge me $40 for a paper bracelet that had fallen off my daughter. The staff member explained that it was important not to lose the bracelet because it granted access to all the amenities, including the pool and breakfast, which I had already paid for in advance. Additionally, if they want the bracelet to last through five days of chlorine in the pool and beach activities, they should consider using plastic ones like other hotels do. The dining options included fast food and other restaurants choices. Food was good and within walking distance, with reasonable prices from 5:30 to 7 PM. Each room was allowed two complimentary happy hour drinks per adult. The pool staff was friendly and kept the area clean The area at the beach that provides chairs towel ams umbrella’s free of charge. The man immediately let me know that this was a courtesy.That big plus for me and my family. My baby hates the sun and sand. "

"Good Location "

"Cute easy stay. Convenient location, quiet and walkable. "

"Parking"